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Subject Topic: Fridge won`t go cold
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Message posted by Sarahk on 30/5/2014 at 10:08pm
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Can anyone give us advice on working our fridge please. We've had caravans for years and recently bought a motorhome. It is fitted with a trauma fridge and freezer box. We've struggled to get the fridge to chill. It worked ok on electric on our drive (fairly level) but as soon as travelling and away nothing
We now can't even get it to work on our drive. We've levelled it both ways tried starting off lower temp checked switches power gas levels etc. we can hear the fridge gurgling and power through and it heats up at the back when checked
We purchased from lowdhams. They never warned us and now are not being particularly nice or helpful.
Has anyone got any ideas where we are going wrong please

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Message posted by chrisandsandra on 30/5/2014 at 10:27pm
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What power source were you using when away?

Message posted by Sarahk on 31/5/2014 at 5:54am
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Gas. Or tried. Nothing working now. We had problems before and it has been checked. Lowdhams say all was working. We can't get any working now. Grrrr

Message posted by michell8 on 31/5/2014 at 7:52am
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The usual recomendation is to remove fridge & stand upside down for an hour to mix up coolant. Sometimes works but if fridge is not getting cold at all in any mode then it could be coolant is leaking & if this is case fridge is scrap.

Message posted by VWT4Transporter on 31/5/2014 at 11:19am
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Dont forget, for a fridge to work properly on gas, the van has to be pretty level. You will see the flame through the peephole but it wont get cold.

Message posted by kbcalypso on 02/6/2014 at 8:15pm
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is there a warranty given with the van, if so dont remove the fridge just take the van back and demand that they prove to you that the fridge is working, depends how long you have owned the van. when i bought my last van they said everything worked but the fridge wouldn't, so i booked it in to their service dept to check it.

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Message posted by Scotsbob on 02/6/2014 at 10:02pm
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Hi there & welcome to the Unhelpful Lowdham's Club. We bought our m/home from them in H/field. We live in N E Scotland and had a problem with terrible aroma from the heater block which transpired was leaking pipe going into the heater. According to Lowdhams they had "never" heard of this happening before and wouldn't give us permission to have it fixed locally and we had to trail back down to H/field & leave with them for 4 days and then they reported "no problem" but it still stank, upshot had it fixed locally after I complained to the Head poncho who owns the company and had a?c sent direct to him.   KEEP ON AT LOWDHAMS IF NO SATISFACTION GET ONTO THE OWNER - as he said to me 1 disgrunteld customer is 1 too many.

Message posted by flybitten on 11/6/2014 at 4:13pm
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3 way fridges are notorious for the coolants to settling out, remove it and rotate to remix the coolants leave for ten minutes and then turn back on, I worked with gas fridges for 25 years and this nearly always solved it

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Message posted by Sarahk on 11/6/2014 at 6:55pm
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Our motor home is brand new. We are reluctant to do anything than take vents off and check. They say level. When it is fridge doesn't work. When it's slightly un level it has come on ! On the basis that van has to be level then clearly the battery power is pointless as when travelling it won't work! Lowdhams also say never heard of such a problem. Basically the fridge is warming at the back and making noises so lowdhams say it's working ...rum no. Neither the fridge or the freezer is cold. I actually can't be bothered to go away now. Taking a cool box for my wine is ridiculous !!!!

Message posted by fixings on 11/6/2014 at 9:57pm
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If the van is new then its a warranty issue. If you take it back to Lowdhams & insist they plug it into ehu, after an hour or so tubes in freezer compartment should feel ice cold, if they don't then its not working, they can't argue with that.

Message posted by Anniemacxx on 12/6/2014 at 9:53am
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Keep on at Lowdhams, we also had terrible problems with Huddersfield branch with our previous caravan trying to get damp repairs done under warranty, basically wasted a whole summer chasing them and being lied to, and having to check everything with Swift directly and chase parts and so on. For its next service we took van to a dealer nearer to us as the warranty had expired by then, and damp readings in same spot were even higher than before, when second dealer examined van they said all Lowdhams had done was replace wallboard on rear wall, we had been told the whole back of the van had been taken off, resealed etc. They lied to our faces. As l had severe health problems by then we didn't pursue it,.I just couldn't face all the hassle and chemo as well, but it cost us a lot of money.

I would never trust them or buy from them again.


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Message posted by Sarahk on 19/6/2014 at 1:48pm
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The van has been back a few weeks ago and we were told all was working fine. Weird how since then the fridge or freezer hasn't worked. They ignore our calls or say will call back.. Earlier this week it was a strange lady who went through it ALL again like we are thick and kept calling my husband 'Sir' now what is all that about, they clearly love annoying customers who spend good money with them and enjoy having there reputation slated. Latest is they want our van back for two weeks - no explanation.. My husband has told them to ring back with something sensible. I guess they wont ring and I am trying to find out who is in charge of this shambles and speak/write/mail them.

Message posted by veema on 19/6/2014 at 2:43pm
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There's a linkedin profile for an Ian Brown who is the General Manager...will that do?

https://www.linkedin.com/pub/ian-brown/19/97/9a2

Message posted by Sarahk on 19/6/2014 at 2:59pm
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Yey thank you so much for that

Message posted by Sarahk on 19/6/2014 at 9:03pm
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Just another question. When we had caravans we switched to battery when travelling which kept things cool. Do I assume the battery doesn't work on a motorhome as when travelling the caravan can't possibly be level?

Message posted by RonPlatt on 19/6/2014 at 10:13pm
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The fridge in a motorhome runs exactly the same way as car & caravan when driving. The fridge runs on 12v direct from vehicle battery not leisure battery. The fridge is at its least efficient when running on 12v which it does only while driving but it should keep stuff cold that is already cold from when fridge was running from mains or gas when sited.

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