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Subject Topic: Bailey Alu Tec Water Leak
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Message posted by nora on 29/6/2014 at 10:10pm
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There are a lot of people with faulty baileys .
So WHY are baileys still selling more vans than any one else.
I will never buy another one.
Ours was leaking from the start . We collected it in June 2012 and by August it was being repaired. Now just two years and after being returned and repaired again. This is I think the fourth time not counting time when having services.
Baileys are happy to just keep repairing . But I must say I'm sick of it . I am constantly writing letters to them . But we have our van serviced away from where we bought it . The dealer doesn't reply to my complaints when I inform them of our problems. However our service engineers love baileys . It keeps them in business. We are now thinking of calling it a day. But what to do give up or ?

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Message posted by bobsbabes on 30/6/2014 at 10:10am
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only looking cos I'm nosey ( just so you know about some of the people that are reading )
good luck with everything hope your wifes treatment is sucessful

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2009 30 nights 2010 45 nights
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Message posted by katyoxoo on 12/7/2014 at 10:34am
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Hi Everyone
           Just to let you all know that Anne is back home now after her operation and although it is early days,the signs are encouraging. So for all of you kind caring vanners thankyou for all your kind wishes and thoughts.
     At long last we have a COURT DATE IT IS 29/09/2014 at 10am In the county court Llandudno LL30 1GA .This is a year and two days since we had the new!! caravan delivered to the site in Snead Powis.
    As i have always said win or loose the story will be told.
    I am very positive regarding the case and although i have to pay another 335 hearing fee which is a lot of money when you are a pensioner, It is time someone stood up to these people that think they can get away with messing with peoples lives, may be it is me.Time alone will tell.    

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Remember you only get one chance to make a first impression

Message posted by birdman101 on 12/7/2014 at 12:51pm
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Good to hear from you again and best wishes to your wife. You have lots of others besides myself supporting you.

Message posted by katyoxoo on 12/7/2014 at 7:38pm
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Hi birdman 101
                   Many thanks for your kind words..           Yes this posting has now had 9606 views, so either there a hell of a lot of people with time on their hands, have purchased a Badly Leaking Bailey or were thinking of investing their hard earned money in a BLB. We realise that when you purchase a new caravan things go wrong it is the nature of a mass produced vehicle.
     But when things go as badly wrong as our NEW Bailey Retreat Willow did the Dealer has to accept some responsibility . True the Dealer gave us our purchase price back under SOGA. But since then he has not budged an inch. We had to empty the caravan, we had to look after it with dehumidifiers travelling backwards and forwards from home,we lost out on the use of it ,also the insurance and the cancellation of our specially manufactured awning, Stress and considerable inconvience.
So it all comes down to this disabled retiree with wife having to go to the small claims court at the age of 68. I will have my day in court...Our North Wales paper is interested.Other publications have shown interest..It seems the Dealer and Bailey's of Bristol are Teflon Coated.... I will keep you informed...

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Remember you only get one chance to make a first impression

Message posted by katyoxoo on 09/8/2014 at 11:10am
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Good Morning to the over 10303 people that have viewed this saga. Thank you for your interest.
In the Practical Caravan September 2014 issue on page 64 it says that the Retreat range has been dropped from Baileys 2015 range. This is a great pity as it truly was a well fitted out semi static and if you were lucky enough to purchase one without the problems we experienced you will have a great unit.
   We were unlucky with the one we purchased and with the dealer we purchased it from.
The total lack of concern by Dealers and Manufacturers is puzzling to me. It seems the norm to purchase a new Bailey and then to accept the fact that it will be going back to the dealership/manufacturer on a frequent basis for repair after repair. Surely this will not enhance peoples perception of modern caravans. For the purchasers of these very expensive items it seems that their units are put together in very hit and miss fashion and if you get a good one great. IF you get a bad one tough !!you are on your own. Get ready to cancel your trips away etc, etc.


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Remember you only get one chance to make a first impression

Message posted by blueexpo97 on 09/8/2014 at 12:33pm
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You do realise that the figure doesn't necessarily mean that 10303 different people have actually viewed it.
Thanks for keeping us up to date.

-------------
2014
Numerous trips to The Ranch
Broadhembury Holiday Park
Les Bouleaux Burgundy
Camping Le Clapas
Val De Vesle
Poppyland, Norfolk

Kebabs>Nettz>kjcajon>cellhim8>figinxs>japroan>panttrol
Remember it's a D in Duke, unless you're a Nissan.

Message posted by trog100 on 09/8/2014 at 12:51pm
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i assume the court case is about getting some recompense for all the heartache and trouble caused by the faulty product.. the dealers liability only goes so far.. offering a full purchase price refund may be as far as it does go..

he sold a product in good faith from a reputable manufacturer.. a dealer cant do much else..

the dealer is at the mercy of the manufacturer.. the buyers contract is with the dealer.. one thing i do know is that too many faulty products and legal liabilities will bankrupt the lot of them..

i doubt the manufacturer builds rubbish that will collect liability claims on purpose i doubt the dealer sells such products.. i think its more a caravan industry problem than a bailey one..

trog

Message posted by VangoMan02 on 09/8/2014 at 12:52pm
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Quote: Originally posted by blueexpo97 on 09/8/2014
You do realise that the figure doesn't necessarily mean that 10303 different people have actually viewed it.
Thanks for keeping us up to date.



I am trying to figure out a reason for you having to mention that, given the circumstances

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They listen with the intent to reply.

Message posted by brianconwy on 09/8/2014 at 1:45pm
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Because the OP has the impression that the figure is the correct number of people viewing and not a count of the number of views which are sometimes from the same people. I think he was trying to be helpful.

Message posted by VangoMan02 on 09/8/2014 at 2:09pm
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Does it really matter...Two peas in pod

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Most people do not listen with the intent to understand.
They listen with the intent to reply.

Message posted by katyoxoo on 09/8/2014 at 3:07pm
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Now Gentlemen settle down please
I will try to clarify what I posted earlier today..              There have been over 10303 viewing's of my saga posted on here. Iam not thinking that this is the number of different members, it is simply the number of viewing's that have taken place.
I feel Trog100 is bang on the money, with his comment regarding liability. But my contract is with the person I paid my money to. not the manufacturer, Who seems to be happy to hang out their Dealer out to dry...Strange way to do business.
Surely this sort of negativity does not do the manufacturer any good in a potential customers eyes or do they not care about bad publicity ???


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Message posted by blueexpo97 on 09/8/2014 at 4:44pm
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Quote: Originally posted by VangoMan02 on 09/8/2014
Quote: Originally posted by blueexpo97 on 09/8/2014You do realise that the figure doesn't necessarily mean that 10303 different people have actually viewed it.Thanks for keeping us up to date.



I am trying to figure out a reason for you having to mention that, given the circumstances



What circumstances loltr.

Oh, and thanks Brian.

-------------
2014
Numerous trips to The Ranch
Broadhembury Holiday Park
Les Bouleaux Burgundy
Camping Le Clapas
Val De Vesle
Poppyland, Norfolk

Kebabs>Nettz>kjcajon>cellhim8>figinxs>japroan>panttrol
Remember it's a D in Duke, unless you're a Nissan.

Message posted by brianconwy on 09/8/2014 at 5:18pm
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Quote: Originally posted by VangoMan02 on 09/8/2014
Does it really matter...Two peas in pod



It obviously seems to matter a lot to you for some reason.

Message posted by VangoMan02 on 09/8/2014 at 5:26pm
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Quote: Originally posted by blueexpo97 on 09/8/2014
Quote: Originally posted by VangoMan02 on 09/8/2014
Quote: Originally posted by blueexpo97 on 09/8/2014You do realise that the figure doesn't necessarily mean that 10303 different people have actually viewed it.Thanks for keeping us up to date.


I am trying to figure out a reason for you having to mention that, given the circumstances



What circumstances loltr.

Oh, and thanks Brian.



Enough said..yeah..thanks brian

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Most people do not listen with the intent to understand.
They listen with the intent to reply.

Message posted by trog100 on 10/8/2014 at 10:33am
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Quote: Who seems to be happy to hang out their Dealer out to dry...Strange way to do business.Surely this sort of negativity does not do the manufacturer any good in a potential customers eyes or do they not care about bad publicity ???[/QUOTE]
its not intentional.. its desperation.. assuming it aint just bailey it really is a sign of a company (or industry) in trouble..

too many repairs and warranty claims and they simply cant cope.. the signs are obvious to me..

when you reach point where you cannot meet your obligations you try and wriggle out of them.. in this case i think the dealer has met his (a full purchase price refund) but its the manufacturer at fault.

i see a manufacturer in big trouble.. assuming what we have read here isnt a rare and isolated even.. maybe it is maybe it isnt i dont know for sure but i get the impression it isnt..

trog

ps.. mass production (a bailey every two hours) has made stuff cheap to make.. repairing it if something isnt done right the first time around is a whole different ball game.. repairs are still done the old fashioned (expensive) way.. get stuck with too many and you have major problems..

Post last edited on 10/08/2014 10:54:14

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