Location: London Joined: 24/6/2009
Posts: 2636 Site Reviews:2 Tent Reviews:3 Gallery Images:0
Hi katya1978 and welcome!
If possible can you provide more information on the nature of the fault..? Someone may have experience of this and provide a solution. Also can you provide a rough idea of your location in the UK as again someone may know of a relatively local repair company..?
If you can find a local repair company this maybe a relatively inexpensive repair but if you have to use a courier then it may prove expensive and uneconomical.
Hope you get sorted!
Couple of sugetsions for repair (as well as the one recomended by bidrder99) Scottish Mountain Gear I used this company a few years back for a repair to an Outwell tent which was under warranty.
Before you spend loadsa money, if it is just the hasp which has pulled off the zip you can often repair them yourself. On some tents the metal clip at the bottom of the zip is just tucked into a tiny pouch and held with a couple of stitches. Just unpick the stitching and remove the zip end, refasten the hasp, then replace the zip and hold it in place with a couple of stitches.
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Location: lancashire Joined: 08/3/2010
Posts: 124 Site Reviews:0 Gallery Images:0
Depending that the zip isn't damaged you can just change the slider .
If you look on the back of the slider it usually gives you a number then you know the size of the zip.
If it has ? buy a short zip same size.
change the runner by carefully snipping the closed end of the zip gently ease the runner on and secure the same end with thread..
Hope this helps as I'm a tailor by trade and this is how I sometimes do repairs to bags ,and heavy duty wear ..