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Subject Topic: Euro Tunnel RIP OFF
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Message posted by Rioja on 10/5/2012 at 7:39pm
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BEWARE!!!! Just thought I would warn others who might consider turning up to Tunnel without a prebooked ticket. We have VWT2 and always travel with our Patterdale Terrier, so we use the tunnel,and have done regularly for past 6 years always pre booking, until our return trip 28/04/2012  we had travelled from Spain, and had a stop just into France, and planned another mid France for next night, and would of booked the tunnel then for following day, but it rained and rained so we decided to just head for home and went straight up to Calais, we knew the dog would be 30, but we were stung for a total of 280 what a rip off - going out March 30th we had a trailer on back which we left in Spain, and the price then was 154.00, (dog free going out).  I did write to them to complain and got a polite reply. If it wasn't for the dog we'd of used the ferry.

 


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Message posted by Taxater on 10/5/2012 at 8:09pm
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If there aren't many spaces left on the train you'll pay more, if there was plenty of space, you'd pay less. The laws of supply and demand apply just like the budget airlines. The earlier you book the cheaper it is, also, you don't say how far in advance you booked for your outward journey. You did well for 154, the best we've ever managed was 120 in a car, no dog, no trailer.

Message posted by kate w on 10/5/2012 at 8:11pm
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You had a choice, you could have said no and tried your luck with a ferry!

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Kate
Booked for 2014
May - Pilgrim's Way
July - Camping Belle Vue, Brittany, France.
August - ?Devon

Message posted by millermicm on 10/5/2012 at 8:14pm
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Fail to plan, plan to fail.

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Message posted by Val A on 10/5/2012 at 9:12pm
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I'm sorry to hear that you were charged so much - but I suppose this is how Eurotunnel makes its money, not from discounted fares.  It would have been interesting to know what a non-booked ferry crossing would have cost instead.  I think, for the sake of an hour, I would have found out the cost and taken the dog on board, after all an hour and a half isn't too long for the dog to remain in the car - it must have travelled in the car for a much longer time without a break.

The cost of non-booked crossings is one of the reasons we always book our ferry, even if we never book anything else!!!  If you have a booked crossing you can always ring up and amend it for a fee - and this is always going to be less than turning up 'on spec'.

If you are lucky enough to have DFDS crossing booked with the NEC code you can amend this free of charge, providing this is done before the end of June.


Message posted by Mike+Co on 10/5/2012 at 10:01pm
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We amended a prebooked ferry by just 1 day and they wanted an extra 60 to travel at the same time. They say that the closer to the travel time the more it costs.

In the end we paid an extra 30 for a later time but turned up 2 hours early and went striaght onto the more expensive one.

 

Mike


Message posted by Ina on 11/5/2012 at 2:03pm
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It's all a case of supply and demand. Out of curiosity I sometimes look at prices nearer the time of our departure and depending on day/time of day, some of the prices are very high.

I think that Eurotunnel is quite good overall: they don't charge any admin fees if you change your booking beforehand, other than charging you any difference in price between what you have already paid and the cost of the new crossing, which I think is fair enough anyway. You can amend at any time up to 24 hours AFTER your booked crossing as well.



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Ina

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Message posted by Tentz on 11/5/2012 at 3:34pm
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I you just turn up & pay & go at either tunnel or any ferry it will cost you far more than booking in advance, it always has done. You can book in advance as late as the previous day & only pay normal fare for time of yr. For big price hikes you need to avoid UK holiday times.

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Message posted by dsewell103 on 11/5/2012 at 7:57pm
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when we turned up a day early last year they wanted over a 100 POUND I left .office went and parked up phone English number they gave me a price of 35 and booked me on next train .

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do it to day it might be too late tomorow

Message posted by lyanabint on 12/5/2012 at 3:20pm
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We have just booked for August and the return cost was 150 - thats just for a car with no trailer - 120 one way seems an awful lot to me

Message posted by franbee on 12/5/2012 at 3:31pm
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The cheapest one way crossing for a car used to be 57. I've just looked, and there seem to be fares from 55. Tomorrow's fares are up to 147 but there are cheaper ones.

We have gone home a day or so early more than once, and didn't pay any more than maybe the odd fiver. If we were quoted a huge amount, we'd have stayed the extra night. Now we have the van, it doesn't matter what the weather is doing, we stay to the bitter end.

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Message posted by Ina on 12/5/2012 at 3:39pm
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Quote: Originally posted by franbee on 12/5/2012
it doesn't matter what the weather is doing, we stay to the bitter end.

We always do too, have never gone home earlier than booked, I'd rather be in France than go back to the UK a day earlier, whatever the weather

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Ina

Message posted by Ina on 17/5/2012 at 8:37am
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Out of interest I just had a look what the price is for our crossing this weekend, back in November I paid 61 going from Folkestone, that same crossing is now 183, 3 times the price and that is only one way!!

Just goes to show that prices do rocket nearer the time of travel.

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Ina

Message posted by sunshinetours on 17/5/2012 at 9:50am
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Its always been the same so title is misleading - not a rip off  just market forces. As someone said above simply phone up whilst in the terminal and book it then it will be a lot cheaper than "driving on"

Message posted by AMBD on 17/5/2012 at 10:04am
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Nothing to do with tunnel, but on reading your posts re pricing, some on ferry, went to check our tickets. We had to hunt around as the height of our campervan (over 2m)was boosting prices by loads.
Via CC got return Dover Calais ferry, 2 persons, two and a half weeks, booked end April.
Alex

Message posted by lyanabint on 17/5/2012 at 3:53pm
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Dont know what you are looking at Ina - I have just looked on their website and if you go before 8.00am this weekend it is 86 or before 6.00am 75 - also between 18.00 and 20.00 hours it is 71 - so it is still possible albeit early or late to get a fairly reasonable price even booking at the last min.

The peak times are 147 - This is for Saturday - Haven't looked at Sunday but would assume it is cheaper

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