Home

   Log in or Register
   
Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Contact Us

Message Forums

Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Caravans and Caravanning
Share Google Plus  Tweet This!  Share on Facebook  Printer Friendly Version Print
Subject Topic: GLOSSOP CARAVANS / ELDDIS MAJOR PROBLEMS
Jump To Page:  1  ....  3  4  5  6  7  8 Post Reply Post New Topic
Message posted by kazo2014 on 19/12/2014 at 8:31pm
View kazo2014's Profile View Profile  Quote kazo2014 Quote    E-mail Topic to a Friend Tell a friend
kazo2014
Gold Member
Gold Member

Outfit:  

Location: teesside
Joined: 03/11/2014
Posts:   377
Site Reviews:   0
Gallery Images:   0
Quote: Originally posted by kenles on 19/12/2014
If a caravan HAD that amount of water (871) in it would come out of the vent holes in the floor so is rubbish as no caravan would hold water like this



you don't know the caravan that well then! I do and I own one, I saw the water and how deep it was in that van and I can 100% hand on heart state for a fact that it was as deep as I stated

Insure your Caravan with the Experts!
comfort-insurance.co.uk Comfort Caravan Insurance : Providing your caravan with immediate family cover, 14 days loss of use cover and 240 days European cover, our policies give piece of mind at competitive premiums. Get a quote online or Call 0800 088 4156 to speak to an advisor

Message posted by alan29 on 19/12/2014 at 8:56pm
View alan29's Profile View Profile  Quote alan29 Quote    E-mail Topic to a Friend Tell a friend
alan29
Diamond Member
Diamond Member

Outfit: Bailey Ranger 470-4 Vango Halo Vstrom

Location: Wirral
Joined: 03/5/2005
Posts:   3825
Site Reviews:   9
Gallery Images:   1
I get what RogerGoff is saying, but my basic attitude as a customer is that I really don't care what is going on behind the scenes.
Its my money, get it right now the first time, or be prepared to face the legal consequences.

Message posted by kazo2014 on 19/12/2014 at 10:03pm
View kazo2014's Profile View Profile  Quote kazo2014 Quote    E-mail Topic to a Friend Tell a friend
kazo2014
Gold Member
Gold Member

Outfit:  

Location: teesside
Joined: 03/11/2014
Posts:   377
Site Reviews:   0
Gallery Images:   0
lets face it glossops clearly know how the rest of us view that company but don't care one bit to even try to put things right! this is not something new with them the complaints have been going on for years now, i get the feeling that they prefer to sell to the uninformed nave buyer, what a shame that the first timer gets that experience

Message posted by RogerGoff on 20/12/2014 at 9:11am
View RogerGoff's Profile View Profile  Quote RogerGoff Quote    E-mail Topic to a Friend Tell a friend
RogerGoff
Avatar
Gold Member
Gold Member

Outfit: Caravan

Location: Essex
Joined: 30/11/2014
Posts:   272
Site Reviews:   0
Gallery Images:   0
To make a profit while undercutting competitors one needs 2 things. High volume sales & low overheads. While this model will mostly provide customer satisfaction in say, food & clothing it will fail in product such as high value mechanical due to inability of this model to provide sufficient ratio of customer service commensurate with volume of sales.

One could argue that car 'supermarkets' work so why not same model for caravans? The reason is that nationwide car service network is dense & highly developed & a car can be easily booked in for work, warranty or otherwise at any workshop in the country regardless of where car was purchased.

The caravan market is much smaller & caravan workshops cannot be expected to react so quickly to customer demand. One can therefore understand why a caravan dealer might put 'his' customers, those that have purchased caravans from him, first & an owner expecting local service work on a caravan purchased at a discount elsewhere might go to last in the queue.

Message posted by alan29 on 20/12/2014 at 3:41pm
View alan29's Profile View Profile  Quote alan29 Quote    E-mail Topic to a Friend Tell a friend
alan29
Diamond Member
Diamond Member

Outfit: Bailey Ranger 470-4 Vango Halo Vstrom

Location: Wirral
Joined: 03/5/2005
Posts:   3825
Site Reviews:   9
Gallery Images:   1
Car buyers have greater legal protection concerning warranties and where you can get them serviced. This comes from millions of owners and an interested press.
Its not at all the same with caravans.
How many times do you read about people buying new caravans with a catalogue of minor problems due to poor quality control at the factory and non-existent PDIs at the dealers. And the same people say the will buy the same make again!
Until the word gets out about shoddy and deceitful standards the industry will never change.
As for me, I will only ever buy second hand from a local dealer so there is no passing the buck if something goes wrong.

Message posted by VangoMan02 on 20/12/2014 at 5:12pm
View VangoMan02's Profile View Profile  Quote VangoMan02 Quote    E-mail Topic to a Friend Tell a friend
VangoMan02
Avatar
Diamond Member
Diamond Member

Outfit: Swift Challenger + Vango Tents

Location: Scotland
Joined: 18/5/2007
Posts:   2502
Site Reviews:   10
Tent Reviews:   5
Gallery Images:   3
As someone has already mentioned, some people seem to accept some issues/poor workmanship as normal and expected.

I posted a thread a few years ago about my son buying an expensive backpacking tent and when he received it was so obviously an indoor ex-display model with all the large cardboard signs that you see on tents in showrooms still on the tent (they didn't even remove then). The guy lines all unravelled etc
There was no obvious signs of damage but he did notice a bit later, some pulls on the material around the door with folks going in and out the tent.
He eventually accepted a discount after being ignored by the customer service etc..

Anyway my point is that I was shot down by several members saying that if the tent looked ok what was I compaining about.
My son had expected a new unused tent as he had paid full price, not an ex display ( no matter how good it may have looked)?

I guess we all have different ideas of new!

-------------
It is a wise man who has something to say.
It is a fool who has to say something.

Sorry, you can NOT post a reply.
You need to log in or register

Jump To Page:  1  2  3  4  5  6  7  8
Quick Links - All Forums - Caravans and Caravanning - Top of Page

Printer Friendly Version Printable version Share Google Plus  Tweet This!  Share on Facebook


4305 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Pensions Auto-enrolment

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews

Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2015