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| Topic: Insurance trouble ! Help/advice?
Message posted by Daylem94 on 24/1/2014 at 6:01pm
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Iknow this is a camping forum but this is the only forum i am apart of, and it has alot of people with alot of knowledge !
Im having some insurance trouble as i was involved in a car accident that was not my fault! (Im 19 but i do drive sensible, i drive an astra estate 1.7 and i tow my own van im far from a boy racer)
Anyway the person who hit me accepted liability straight away to his and my insurance
Luckily i am fully comp with courtesy car, and legal cover and i didnt have to pay any excess !
My car then was taken away by his insurance and a courtesy car was supplied to me, as you would expect
Anyway my car went to new platt motors in northwich cheshire, for it to be repaired, why they didnt write it off is beyond me!
The problems i found with my car where
Left side wing
Drop link bar
Tracking was out
Slam pannel damaged
That is the all above what was wrong with my car, anyway
A bloke from the garage came to my house, started my car and drove it away! Yes! They drove my damaged car away!
Upon return of the car, all visual things where repaired
But underneath they had only
Replaced a shock obsorber and used my old spring (wich could be fractured)
"Forgotten" to put a drop link bar on
Bumper was scratched the mouldings where scratched
Washer bottle was leaking still
Air condenser was still smashed!
And that's not the worst of it!
They returned the car to me on a low loader
And the car would not start! And they driven my car away! And they have the cheek to return it as a non runner!
They are blaming it on general wear and tear? Surley they can't do this, once the car is in their possesion it is their responsibility, and they certainly should not have driven it away,
Im annoyed that the car was returned unsafe and not starting after the car was running prior to them taking it
Anyway, they then take the car back to the garage and supply me with yet another car, and they only manage to fix nothing at all, they returned the car back in the same condition
And still the insurance are refusing to fix my alternator or battery because "its not accident related"
My ecu got damaged in the accident but they said they don't need to check it because its fine apparently ?
And now the car has got to go back for the 3rd time to get everything rectified properley!
But they are still refusing to fix the starting issues ?
Even tho the car was running when they took it ?
And they won't give me a curtesy car until my car and parts are on sight!
What is everyone's verdict and advice on this ?
I think its very unfair considering i have a recipt for a recent alternator and full service history with my car! Prior to my accident the car has never skipped a beat and has always started spot on!
Any help or advice would be great
Insurance company's just want to worm their way out, an my insurance wich is Hastings said "its nothing to do with them" what the hell am i paying them for ?
Please be kind im new to this forum!
19 year old caravaner!!
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Message posted by cwdc56768 on 24/1/2014 at 7:09pm
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