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Visitor Reviews - Devon Cliffs Holiday Centre (haven Holidays)

  Campsite and Caravan Park Search > UK > England > South West > Devon (South) > Site Reviews

Devon Cliffs Holiday Centre (haven Holidays)
Sandy Bay
Devon (South)   (Browse area)
EX8 5BT   See Map                                 Share Google Plus  Tweet This!  Share on Facebook

Facilities:  (Key)

Nearby: (within x miles)
Featured Site

Pitches: 195
Open: April To October

Rating: Average Review Score: 7/10 from 49 Reviews
              7/10 from 49 Reviews

Units accepted:   No Tents  Caravans  Motorhomes  Statics for Hire 

Photos (5)

Reviews:  49 in total, now showing 7 to 12                 Previous 6          Next 6
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Date of Visit: September 2012 Unit:  Touring Caravan Rating:
Reviewer: Hellzzapoppin 1 review from this member

Just had ten days at devon cliffs, it really is a massive site and I think really set up for statics. The warden was away when we arrived but she had phoned earlier to tell us this and that we should get our pitch number from reception, so after going through an open barrier we followed signs to reception, big mistake finding myself in a small carpark, luckily enough space behind the shop to park.

The receptionist couldn't understand how we had ended up there and almost said, but not quite it was impossible to do. After sorting pitch number and driving round a bit we stopped a guy in a haven van because our pitch was already filled, he called reception who told us to pick a pitch which we did.

It was ok, quite level, own water and waste point but the actual concrete pitch is four inches higher than the gravel awning space, which was also not wide enough, so you end up with an area smaller than the width of your awning, it was like having a raised flower bed in there. Luckily we had an inch to spare height wise to peg awning due to differing heights,

The park itself is hilly and big. We did have a nice sea view though. The toilet block and showers were very clean, due to a young warden cleaning all day, a credit to haven. It's a bit of a tight drive to get to the site especially the bridge. Had a really nice meal in the mash and barrel served up by a really pleasant spanish waitress,

Everywhere we went was clean. This site has everything you could want for a family holiday but I suspect it would cost an arm and a leg if you have kids,

We wouldn't use this site again mainly due to the hilly terrain and the tight drive to get there. This is only our opinion and wouldn't like to put anyone off going there, just not for us. Although we had a great deal as it worked out fourteen pounds a night which was a great bargain for what is on offer.

Date of Visit: August 2011 Unit:  Touring Caravan Rating:
Reviewer: Brummie john 4 reviews from this member

This is a small compact site owned by the national trust very close to Devon cliffs. Mary who runs the site is very pleasant and helpful and keeps the site very clean and well maintained. There is no play area for children but the site is gated so children are safe to play on the site area.

The showers and toilets are very clean I do advise anyone to book up early for this site as it is very busy in the main holidays and spaces are limited.There is a 24hr Tesco for fuel and groceries very close which is good. I would stay here again.

Date of Visit: April 2012 Unit:  Motorhome Rating:
Reviewer: Gigi1 7 reviews from this member

We live in Devon and often walk to Sandy Bay (Devon Cliffs) from Exmouth, so we thought we would visit for a quick break before Easter. The site was very clean, lovely grounds and garden. Be prepared for the hills if you stay, this site is not on the level. Our pitch was ok, with our own elec, water and drainage, but we overlooked the entertainment complex. Yes, the music was loud, but it did finish about 10. 30 - 11. 00 at night, so was ok for us. The pitches were close together, (learned all about the people opposite who were talking to their neighbours!)

The toilets and showers were cleaned regularly, but as already stated you have to keep pushing a button for the water to stay on in the shower. Our daughter loved the swimming pool, said it was very clean and warm.

We enjoyed the golf (very difficult!)and playing in the arcade. Good Spar shop, sold everything; lovely Costa coffee; Burger King etc. Didn't try the evening entertainment.

Our dog loved the beach which is about the only place to take the dog, although I did find a little orchard just outside the gates. The map shows 'dog walking area' but couldn't find it, lots of dog bins around though which was good.

Staff were very friendly. Would definitely visit again, even though we live just 30 mins away.

Date of Visit: August 2011 Unit:  Touring Caravan Rating:
Reviewer: Caravanlearner 2 reviews from this member

Just returned from a week at Devon Cliffs

The site is massive - well over 1200 statics. There is a massive range of things to do - pools, slides, play areas, pantos, shows, kids clubs, bungie trampolines. The list goes on and on. Depends if you like that type of thing which you must do to book the place!

The site beach is wide and sandy with great rock pools for the kids - can get seaweedy though, the Exmouth beach up the road is less so

The touring area is disappointing. There are no pictures of the touring areas on the website or in the Haven brochure and you realise why. The 'premier' pitches are very close together with little space for the kids to run around. You would think you would have the same run around space as the statics but they just seem to pack the tourers into as small as space as possible.

Showers were clean when we were there and rarely busy. However they are the push button type where you get 5 seconds of water before having to push again. Hardly enjoyable and impossible to shower your children at the same time

Touring warden? rarely seen - off helping with the statics most of the time or off duty. So no one to help with queries.

So overall a good holiday site if you want something busy and with plenty to do, just don't expect great touring facilities

Date of Visit: August 2011 Unit:  Touring Caravan Rating:
Reviewer: Penny1807 6 reviews from this member

We came here to spend time with our grandchildren who were staying in a static. But the pitches were small, our 23ft caravan overhung onto the road, on concrete that was not level. There was a dedicated place to park your car.

No one was there to greet us, we had to phone to find out where our pitch was. The toilets were clean but the showers were too hot with no means of turning them down. They were on a push button system that lasted all of 3 seconds per push. We had our own water tap and a drain for the waste water. But we had to empty our water tanks on site, which being on a slope and concrete, ran down down hill. We did feel like the poor relations, as we were in a 'car park'

There was something going on all the time if you wanted it in the huge complex. The pool was nice. The beach was nice, be it down a 'cliff'. The entertainment in the evenings was geared for the kids and the noise from the amusement arcade was deafening. We would not go back as it was too noisy and with 1800 static caravans on the site was too big for us. There was only 42 pitches so read what you like into that. It was very expensive and next time we will find a site near at 1/4 of the price.

Date of Visit: July 2011 Unit:  Touring Caravan Rating:
Reviewer: Tet + Justin 2 reviews from this member

This place is huge, but doesn’t feel it as the various fields are broken up nicely. We stayed here before in a static and had a fab time, this time we took our own caravan. The general facilities are 1st class and there is a lot to do here - you would never be bored! Many food choices, good shop and laundry facilities. We loved the clifftop walk to Exmouth.

There were some negatives however.

When we stayed in 2009, only people staying on the site were allowed past the security barriers. This year, there is no security at the entrance and with the barriers permanently raised anyone can come in, use the carpark pay and display and go to the beach.

I went down to order the fab pizza from Papa Johns one night but when I came back down to collect it, I forgot my entertainment pass and the security guard, who recognised me from 20mins previous, still wouldn’t let me in. So I had to walk back up to the ‘van and back down with my pass and he just waved me past without even looking at it. By this time my pizza was way past it best.

Most important concerns for us were on the touring field. The warden was rarely there - she is a taxi driver in Exmouth and only works part time at Haven. She was nice enough on the one time we did see her. The toilet block floor was filthy, the sinks in the mens were not cleaned for 3 days, plus someone had been sick on the floor and all that was done was a traffic cone was put over it and left for 2 days! Most evenings there was no loo roll in any cubicle and in the ladies showers, my wife mentioned a disposable razor that was on the floor untouched for all the time we were there. We booked and paid for a premium super-pitch at over £40 a night (some of them slope badly but ours was ok albeit right behind the noisy smelly vent for the fish and chip shop) but the pitches are actually quite small. The aerial connection for our pitch never worked and the tap leaked, flooding the grass area if we left it on. We asked for it to be fixed on 3 occasions but nothing was done. So much for a a premium pitch!

We love this place, but were very disappointed with the touring area and if truthful, the staff couldn’t care less about the tourers either. Next time we will use a better, cheaper site down the road and just drop by Devon Cliffs when we want to and pay the £5 parking.

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