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Visitor Reviews - Riverside Caravan Park

  Campsite and Caravan Park Search > UK > England > South West > Devon (South) > Site Reviews

Riverside Caravan Park
Leigham Manor Drive
Marsh Mills
Plymouth
Devon (South)   (Browse area)
PL6 8LL   See Map                                 Share Google Plus  Tweet This!  Share on Facebook
Tel: 01752 344122

Facilities:  (Key)
               

Nearby: (within x miles)
5m  5m  5m   5m 
Featured Site

Pitches: 220
Open: Open All Year

Rating: Average Review Score: 8/10 from 74 Reviews
              8/10 from 74 Reviews


Units accepted:    Tents  Caravans  Motorhomes 

Photos (6)

Reviews:  74 in total, now showing 19 to 24                 Previous 6          Next 6
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Date of Visit: July 2013 Unit:  Campervan Rating:
Reviewer: Mallen01 3 reviews from this member

What a shame! Great site in the perfect position for touring around Plymouth. If you love rules and regulations, that are followed to the letter, then this is the site for you. Kind and thoughtful customer service is always placed at the top of our wish list and I'm afraid to say that we didn't receive this on our visit.

The site is clean and the facilities were good, toilets and showers were modern and never crowded. Club house is very dated but does the job. Children's play area is a journey from the 1970's to the present day. The new equipment is great but the rusting tractor and road roller need replacing as there are far too many rusting sharp edges. The playground is also right by the main entrance and on our visit the fence had rotten away so there was nothing to stop children running into the road.

Our pitch was great with lots of space and the position for camping is nice and out of the way.

If you like the 'do this' and 'do that' approach then that's OK but a smile and a little give and take go a long way. The icing on the cake was when I asked if my 2 children could have a quick swim before we left. We had to be off our pitch by 11. 00am which was fine but the receptionist then said we also had to be off the site too and so wouldn't be able to swim. We asked at 10. 50am on the hottest day of the year and telling a toddler and 5 year old that they couldn't swim was very upsetting. Shame on you Riverside! Sort out your customer service and you'll be a much nicer place to visit.

Date of Visit: June 2012 Unit:  Tent Rating:
Reviewer: Crickard33 1 review from this member

Have to say this is a great site if not one of the best we have stayed on. we are a family of 5 and have stayed all over Devon and Cornwall. we are local to this site so that is an added bonus, but read all the other reviews, as far as I am concerned all the positive reviews are accurate. pitches large and clean, bar area is dated but part of its charm, the food is great and reasonably priced. Pool is a great addition for the kids! The play area is a little small and dated but our boys still seemed to have fun! The staff are lovely friendly and helpful!

When it comes to the negative I will explain there seem to be two receptionist one is lovely very helpful and the other well make your own mind up !

I know first impressions count and I think this is where the negative reviews stem from, So don`t be put off !

It has a lot to offer

Date of Visit: July 2013 Unit:  Tent Rating:
Reviewer: LSA85 3 reviews from this member

Complete shame about this site, the facilities are all there and it's a great spot but the staff are not up to scratch. They are rude and not customer focused! There are a lot rules barked at you when you arrive and once they have taken your money they don't seem very interested in much else.

Toilets were fine, swimming pool was a bit dirty and the games room was messy and out dated.

Shops are close by and other activities too. Good for dog walking because of the river except the rules say the dogs are not be walked on the site at all so don't know if that means they have to be taken off in the car, we did this anyway as want sure.

Date of Visit: May 2013 Unit:  Touring Caravan Rating:
Reviewer: Mark26 18 reviews from this member

Just returned from a 10 night stay at this park. The park was very easy to get to, just off the main road and staff very helpful. Toilets where clean and so was the park. Only used club once so can't really comment. Kids used pool most days, was a bit dirty with leaves, think they only clean it in the morning, but kids didn't mind. Pitches where good size and easy to get in to. Playground was a bit small, my two missed not having swings, but all in all a good little park and would return.

Date of Visit: February 2013 Unit:  Touring Caravan Rating:
Reviewer: Joe dalton 1 review from this member

We have been to this site seven times, which will tell you a lot about the facilities. The staff are great, friendly and very helpful. My wife and I love it here. We have been coming here for three years. Toilets are clean and showers are good. The bar when open is very relaxed and good. Steve the barman is great. We will be back agfain this year in summer and autum. Cant rate it high enough.

A great base for all things plymouth and devon

Date of Visit: September 2012 Unit:  Motorhome Rating:
Reviewer: Susanmarlow 1 review from this member

Spent 3 nights at this sight early in Sept, blessed by lovely weather, had phoned the day before to check they had vacancies which they did. Owing to other commitments I didn't book and unfortunately when we arrived we were told we couldn't stay for the week only for 3 nights as fully booked over the weekend. It appeared that because the weather was so glorious everyone had decided to book with them. This meant we couldn't avail ourselves of the special offer for the over 55s of £85 pw including hookup. I did suggest that we stay for the 3 nights and went away for the weekend and continued our week the following Sunday but unfortunately they wouldn't accept this saying that the 7 nights had to be taken consecutively.

I found the site to be very clean and tidy. We were on a standard plot, very quiet at night. Toilet blocks very satisfactory, but could have done with a duck board to stand on after coming out of the shower.

We ate one night in the clubhouse and had the evening special which was fine. The clubhouse is a bit dark and dated but I felt for what one was paying it offered very good value for money. We didnít use the park and ride instead we used the no 50 bus which ran very close to the site and every 15 minutes, making very good use of our bus passes.

Didnít use the on site shop but walked across to the Sainsburyís superstore. I would definitively used this site again, making sure I book it next time. I found the staff very friendly.

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