We joined family here for New Year celebrations. The site was jointly chosen on account of the reviews left by others, and because we have stayed on 5* sites before, so we felt assured of a comfortable stay.
The access on and off the main road is very good.
On arrival, we were rushed through, we don't know why, we were the only ones on reception. Felt as if we were interrupting. No advice was given on the surrounding area, and we were not asked if there was anything we needed. We were on Otters Creak pitches.
No one came to see if we had pitched ok!
The roads on site are not the smoothest.
We had asked for hardstanding, it was, but the definition between hard and grass is being eroded and not maintained. The pitch was small and parking of our relatively small car was not easy. The car had to be parked about face to avoid stepping on the mud. Pitches are reasonably level. The power point was not in great condition (but yes it works), one of the lids that hold the plug in was broken, and they were sloppy fits. The aerial box was falling apart (but worked), these had obviously been like this for years. To get our water or empty the grey waste involved manoeuvring in mud, and like some other sites, are not aqua roll friendly. Why there aren't a couple of slabs down is beyond us (we have photo). Our pitch was close to the main road, but the traffic noise wasn't too bad and did not bother us.
The toilet block is basic, and has had a budget face lift, not 5* standard (I am in the building trade). They were not warm and inviting, but were adequate and clean with plenty of hot water.
Rubbish and waste disposal facilities, rubbish is well sorted for recycling. The elsan point is a toilet, which makes disposal easy, but the environment it is set in leaves a little to be desired.
The site seems to be maintained with minimal outlay.
We had a walk around the site, which we could see will look lovely in the spring and summer.
We walked to The Crown Inn where we had a really good meal, we would highly recommend a visit, taxi back £5! Ilfracombe is looking tired these days compared to our last visit being about 4 years ago when we had our caravan stored at Stowford.
Would we come back, no. Why, well 5* to us is something a little more than average, we have had very different experiences of 5* sites. We would question 'Visit England's' rating system.
Would we recommend this site? Not if you want 5*.
The cynics out there may think we are being picky, well, we didn't want to be constantly avoiding mud and chose a site that suggested it was adequately suited to winter camping. The pitches we were given, weren't, yet there were other pitches available (discovered on our walk about) which were.
We did not complain to the wardens themselves during our visit, as we felt after our less than warm welcome, any observations would have fallen on deaf ears.
Helloooo, we are from New Zealand and just finished travelling around England and Wales (over 2 months). This site is a good little spot, nice playground, river running through the site. Great value. The bathroom facilities were good, however quite a walk from the pitches. Pitch got muddy with the rain but that's was to be expected camping in winter. Had free running showers which is always a bonus. Lots of wildlife around this site.
Excellent site, very friendly and helpful staff. Would highly recommend this site for the peace and quiet, except for the running water and the owls at night, but oh so soothing after a long drive. Very reasonably priced. Ideal for first time campers like us. Ideal for visits to either Ilfracombe / Braunton / Barnstaple or Exmoor and Dartmoor. With a pub just down the road, not far to walk after an enjoyable night.
Although a newcomer to owning a campervan, I am a regular visitor to the Hidden Valley, as my son and daughter-in-law and grandchildren live in nearby Braunton in North Devon. The Hidden Valley is aptly named for although it is situated conveniently close to the A361 Braunton to Ilfracombe road, it is shielded by trees which minimises any traffic noise. In fact, from most of the site, you would not realise you were a five minute walk from a main road, and the bus stop to Ilfracombe and to Barnstaple. These services run every 20 minutes.
The site itself, which is open all the year, has 50 generously spaced all weather pitches; essential for winter camping, also grass pitches and a 5 acre grassed area for tented camping. All are connected by paved lanes. The river Caen flows through part of the site, and this together with the surrounding woods give the site a delightful rural feeling. In my experience, you can tell the quality or a pub or restaurant or a campsite by the state of the toilets. At the Hidden Valley, these facilities are always immaculate. The Legg family who own and run the site obviously have a personal interesting in maintaining high standards, and they are always most helpful and welcoming to campers of all ages and pets. I would give the Hidden Valley full marks under every heading.
Stayed here for a week taking advantage of the special offer which meant that we paid around £12.50 per night. We were located in the 'Oakes' area which meant we were near the toilet block.
Overall the showers are amongst the most practical we have come across in many years of touring both here and abroad, There is plenty of room in the cubicles and plenty of hooks for clothing. The floor tiles are non-slip and heated. The shower controls actually work in terms of flow and temperature.
The taps on the washbasins are of the Prestex type and only actually work when held down which was a bit inconvenient.
The toilet block was kept clean and tidy.
Some parts of the park are a little 'tired' if you are being picky especially some of the garden areas.
An excellent point on this site is that if you fancy leaving the car for a day there is a very good bus service stopping outside the entrance with buses to Ilfracome, Barnstaple and beyond running at three an hour during the day and two an hour in the evening until late.
The shop on site is OK but obviously not particularly well stocked given the time of year, all the basics can be had however.
All in all a pleasant site in a lovely part of the world.
We stayed in a log cabin (one of only three), this was excellent and spacious. Has a nice shower room with WC. Main bedroom has a double bed, second bedroom has 2 singles. Freesat Tv in the lounge and a well fitted kitchen.
It did seem to get hot in the cabin despite this being the end of September.
Easy driving to all the local points of interest, Ilfracombe, Woolacombe, Clovelly, Westward Ho! Barnstable.
Bus stop right outside the campsite, which is very reasonable and there are weekly savers that make it worth leaving your car on the site.
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