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Visitor Reviews - Chy Carne Camping & Touring Park( Chycarne)

  Campsite and Caravan Park Search > UK > England > South West > Cornwall (West) > Site Reviews

Chy Carne Camping & Touring Park( Chycarne)
Kuggar
Ruan Minor
The Lizard
Helston
Cornwall (West)   (Browse area)
TR12 7LX   See Map                                 Share Google Plus  Tweet This!  Share on Facebook
Tel: 01326 290200

Facilities:  (Key)
                   

Nearby:
1m  1m  10m  1m  1m  5m   1m  10m  1m  1m 

Pitches: 90
Open: March To November

Rating: Average Review Score: 9/10 from 77 Reviews
              9/10 from 77 Reviews


Units accepted:    Tents  Caravans  Motorhomes Caravan Storage Storage  Statics for Hire  Statics on Sale 

Reviews:  77 in total, now showing 1 to 6                 Previous 6          Next 6
Jump to Page   1   2   3   4   5   6   7   8   9   10   11   12   13  

Date of Visit: August 2014 Unit:  Motorhome Rating:
Reviewer: BaileyBilly 1 review from this member

Pros:-

Really friendly and helpful staff, large pitches, sea views (from some pitches), good location for coastal walking. Marquee-bar with seating and entertainment, on-site choice of food, chimnea hire, Flambards less than 10 miles away

Cons:-

Most pitches are on slopes, not enough toilets/showers

(new ones on way? new sheds on site but not open. In high season), 'Pay for' showers that don't take 10p coins, Expect to pay top dollar for food and drink. And anything from shop. Local beach small and rocky with broken glass/rubbish on it, 'dog beach' not ideal either.

Summary:- Not fantastic value. High price then charges on top for everything. Showers, sketchy expensive Wi-Fi,

NOTE - little or no mobile signal in this area.

Being from Cornwall and a fairly seasoned camper I feel that there is better camping available in Cornwall for less money, in better locations. To clarify we look for a nice base where we can explore on foot then chillax with a beer or bottle of wine or a quieter drink in the bar. We wouldn't need more than fresh milk from a shop. But that's us and our opinion only. If you want a base to explore this end of Cornwall by car then let somebody do all the cooking in the evening then this is site will be ok for you.

How they could improve the site? Maybe they should stop trying to do everything and get the basics right first. Don't change the staff though!

Date of Visit: May 2014 Unit:  Motorhome Rating:
Reviewer: Jonford 19 reviews from this member

Stayed here for 1 night when touring Cornwall. V nice campsite with some great pitches (some have great views of the coast). Some were uneven, but nothing the balance ramps wouldn't solve. Good access to electric points. They have put a large marquee up with outside chairs, pool table(I think - under cover) and a bar and takeaway hut. These weren't open when we arrived but they were getting everything ready for the season. You can hire firepits, but would be better if they made the logs cheaper! Great location for visiting Lizard. Easy roads to drive down

Would stay again

Date of Visit: September 2013 Unit:  Tent Rating:
Reviewer: Ellybrown1 3 reviews from this member

We booked for 12 nights on this site based on the nicely presented website, the ability to book your own pitch and the 'Marquee Arms' on site bar.

We telephoned to book, however after leaving 2 answer machine messages with no reply we just decided to book using the online service, which enabled you to book your own pitch, which we liked as we were able to book a pitch in close proximity to the toilets.

On arrival the reception was closed but we were greeted by the owner who advised us that we could choose which pitch we wanted and that they only had 1 toilet block open. They had shut down the toilet block that we had booked to be close to, therefore we did go to a different pitch, which turned out to be flatter than the original pitch we had chosen.

We didn't notice when booking that the showers were charged as extra, as we normally would not have booked this having that knowledge. The showers were not to our liking as the lights, which appeared to be on motion sensors in the middle of the toilet block, went off mid-shower (on the cubicles that did have working lights as 2 in the ladies did not come on at all). There are no temperature controls on the showers and I personally found them too hot. My husband put his money in and did not receive the length of shower that he had paid for. The toilet block was generally clean but there was no facilities to clean up after you had used the facilities, e. G. Mop, toilet brush, therefore at times you had to shower after other campers/caravanners in a cubicle covered in grass and muddy footprints.

The shop had limited opening times, and on 2 occasions during these specified times when we went to use the shop it was closed and we had to leave and go back at a later time. Also it appeared that they were 'shutting down' for the winter as all the stock had been taken off the shelves and was being 'organised'. The pizza takeaway was 'open' but you had to call a mobile telephone number if you wanted a pizza. We utilised this service only once during our stay. We were also looking forward to using 'shakacarne' the other takeaway, however after using it on our first day, it then shut down for the season.

We used the Marquee Arms on 1 occasion. It seemed to not have regular opening or closing times, opening around 7-7:30 and closing around 9-10:30. On the occasion we did use it we found it to be cold as it was an open marquee with no patio type heating. The floor of the bar is hardcore therefore was not suitable for our dogs to lie down on. We were asked at 10pm for our last orders and when we received our drinks were asked by the bar staff to shut off all the lights when we had finished as they locked the bar and left! We decided that the pub around the corner from the site was more dog friendly, warmer and welcoming, therefore went there every night instead!

The bins by the toilet block were overflowing when we arrived, and were not emptied until around a week later. This did create a nasty smell and was a reason for not choosing a pitch closer to the toilets as we had previously wanted.

Due to the experiences with the shop, closing of the toilets, bar and takeaways, we were left with the feeling of being second rate customers as we had come in mid season rather than high season.

Despite all this we can say that all interactions with the owners of the site were positive. They were all very helpful and friendly, and acted very quickly to rectify some concerns/needs that we had. The site itself appears very well maintained otherwise, and is in a very convenient position for coastal walks and for Kennack Sands which is around a mile downhill, a little more to get to Kennack Sands West which is the dog friendly beach, which we found fantastic.

Despite these positives we will not be returning to Chy Carne as we tend to holiday in mid season, and it appears that people get better experiences in high season only.

Date of Visit: September 2013 Unit:  Tent Rating:
Reviewer: SKY1986 2 reviews from this member

We decided to book an impulsive camping trip somewhere in Cornwall we hadn't been before. After much searching Chy Carne sealed it for us as the booking was easily competed online and the cost was fantastic. When we arrived the staff were great very friendly and helpful. As it was low season the site was quiet and we were offered a pick of any spots one with a gorgeous sea view although we opted to camp at the bottom field out of the way. It was a shame the toilets at this end were shut as with two children it would have been much more practical although the walk to the nearest block wasn't too far. The views from the park are amazing and I loved waking up each morning looking out to the sea, the walk to the beach was about 10 minutes and I found the dog beach nicer than the main beach as it was quieter. The idea of the food on site was good in theory and the fact they deliver was a bonus too. We did try out the chips and pizza although I have to admit it wasn't very well cooked or good value for money. The bins next to the toilet block were overflowing which is a shame, although I always felt as though the shower block and toilet facilities were kept really clean inside. The kids play area was nice and they spent a lot of time there, the fellow campers on site seemed friendly too. There was a lovely atmosphere about the place and it is set in a beautiful part of the world. The only drawback was the hire of the fire pits at an extra cost and the rules are strict regarding BBQs, so you wouldn't be able to just have a campfire if you wanted which is one experience of camping that we as a family love. Would we go back? Yes and we would recommend it too. Overall the customer service was friendly and helpful, the site was clean (bar the bins) and apart from the odd negatives (shower blocks closed/on site food) we had an enjoyable experience at Chy Carne.

Date of Visit: August 2013 Unit:  Static Rating:
Reviewer: Jo Lynn 3 reviews from this member

Just came back from a weeks stay at this campsite. We weren't originally planning on travelling this far down the coast but the price of the holiday sealed it for us, and am I glad we did!

The staff are very down to earth and friendly.

The pizza shop is lovely and reasonably priced and will also deliver to your van/tent. The food shack in the tent field is also very nice (I personally recommend the lamb cofta kebab - delish!) we went in the marquee while we waited for our food and had a little game of bingo, which my 7yo loved, all very friendly.

The campsite is nice and quiet, apart from the odd yap of a dog now and then, but this is a dog friendly site so you have to expect it. Considering this site allows groups, at night it is silent, no rowdy youngster partying the night away, just what I like, very peaceful.

My children were transfixed with the bunnies! Every day twice a day they would be over there petting the babies, they loved them. The site also has a nice play area for children, the pirate ship and swings which my girls also loved.

Our van was clean and tidy and had everything we needed. However, one day my 3yo miss-footed and fell down the gap between the van and steps and she had to be lifted out, we had a few tears but she was fine, no real harm done.

The nearby beaches are lovely and the water is crystal clear. My kids loved the many rock pools on kennack sands which is down a steep hill from the site, we took the car as the trek back up would have been unbearable with 2 moaning kids!

While we were there we visited, kennack sands, Cadgwith, Penzance, Jubilee pool, Mousehole, Flambards, Falmouth, Newquay, and Padstow.

All in all we had a really lovely stay at this site, and we will most certainly recommended it and will definitely be back, great holiday!

Date of Visit: September 2013 Unit:  Motorhome Rating:
Reviewer: Kernow Camper 116 reviews from this member

Having stayed on many campsites in the last 7 years and written over 100 reviews on UKCS, I really hate writing negative reviews. Thankfully I have only had to write 2 others in the past. I do feel it is important to be honest though.

We had read the reviews for Chy Carne on UKCS and all in all they were good and a rating of 9/10 always pleases us. So, based on the reviews and the fabulous views from the site (as shown on their website) we decided to pre-book 3 nights. Their booking system was fast and efficient and we liked the fact that we were able to choose a pitch beforehand. We even emailed the site to ask them their advice on the pitch with the best view and every email was fast and friendly. A few days before we were due to stay at Chy Carne the weather took a turn for the worse and having booked a grass pitch we panicked slightly (having had a really bad experience on grass last year when our camper was damaged by a campsite owner towing us off!). I emailed the site to see if we could change to a hardstanding pitch (sadly no sea view) and had an almost instant reply confirming that it would be OK and telling us where to pitch on our arrival.

On arrival, the office was closed (as we had been told) but one of the owners was outside so we had a quick chat and drove through the statics to find our pitch. Our reserved hardstanding had been taken (we were told by the campers on the next pitch that they had turned up in the middle of the night). Not a problem, we would revert back to our originally booked grass pitch as the ground was quite hard. But that was full too! We managed to grab the owner before she headed off out and she spoke to the caravanner on the hardstanding pitch and he'd been told to pitch up where ever he liked once he turned up! She did say he would have to move, but he had a disabled wife and said the hardstanding was better for her so there was no way we would have expected him to move so we tucked ourselves away in the corner (grass pitch - no sea view). To say we were a little disappointed was an understatement because the views from some of the pitches were absolutely stunning.

On visiting the toilet/shower block, again we were disappointed. It's not often we book sites that charge extra for showers but hadn't actually noticed that this was the case until we'd booked. I don't have a problem with paying extra IF the showers are of a good standard and clean. Sadly this was not the case. The bin area, located right outside the gents toilets/showers was absolutely disgusting. There must've been 8/10 large wheelie bins full to bursting and bags and bags of rubbish just dumped around them. The stench was horrible. We never actually witnessed it (because we chose to use our own on-board facilities) but one of the campers we spoke to the following evening said he'd been for a shower that day and the floor in the gents was literally crawling with maggots! At that point I was ready to leave. The 'bin men' arrived the next morning and it was like a major event on site with lots of regulars/seasonal campers stood watching! The indoor washing up area/laundry was OK (although never cleaned by previous users) but 4 sinks and 1 plug wasn't very useful! We cannot comment on the marquee bar or the food areas because we never used them.

We managed 2 nights at Chy Carne and enjoyed the walks to Kennack Sands and Cadgwith but decided to leave a day early.

It's a real shame because with a bit more care and attention it really could be a great campsite in a stunning area. Maybe the static area of the site is concentrated on more than the touring section, because that part of it seemed very clean and tidy. It wasn't busy so I can only imagine how it copes in peak season. I guess we are all different and all have different standards but unclean showers and toilets and over flowing bins are not our cup of tea I'm afraid.

Sorry Chy Carne but, after having such high hopes, we won't be back and feel that we cannot recommend you to our many camping friends.

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