Just had three nights here. First off, the site is well ordered, with enough hard standing for individual units, with a little grass area if required for sitting out. September rate of £17 including awning is fair enough. Metered electricity cost me £1 per night, a previous review commented on amperage, don't know what it actually is, but at one time, we had fridge, water heater, space heater, TV, microwave and lights all at once, no issues!
The toilets/showers are adequate, but those push buttons! No heat control either?? The token meters are in the wash room area, so when the token is inserted and your time starts, you have to get to your shower, undress, run shower for a time to heat up, then wonder how much time you have left. Eight minutes was actually enough, for me. Can't also figure out why all the toilet cubicles have a sink, cold tap and soap dispensers, when the washroom has sinks, hot and cold taps, but no soap dispenser??
Wi-Fi at £2 a night is OK, but the log in system is awkward and signal strength patchy. One night I didn't have enough signal to be able to pay on line!
All in all, a satisfactory experience, the staff were especially friendly and helpful
We have visited many times and as usual the site is very clean great not having to go and fill the aqua roll up with each pitch having its own tap. The only downside is that it isn't a very high amp for electric and if you have anything else on as well as the kettle it trips, I think now that every pitch is metered and you pay for what electric you use rather than a nightly charge it could do with upping to 16amp. Also, I find that the electric charge works out ok and with what we use is less than £2 per night.
Having been a seasonal visitor for several years I have to say it's gone from being great to only ok now. Meals at the club are ok, but kids meals are now a bit of a let down. For example if you ordered chicken nuggets, in the past it came with beans or peas, now it's just chips and nuggets (go to Dennison Arms at the bottom of the hill to fill your kids up!). Also, the play area at the back of the club is stated as suitable for under fives only, and literally right next to it is the designated smoking area which for me, no matter how you look it, can't possibly make sense.
My Wife and I have just returned from yet another visit to the Jacobs Mount Caravan Park. We have been visiting this site along with other sites for a number of years along with our friends and family and find we still have to keep returning to Jacobs.
All the staff are very friendly and helpful. It is great value for money for what you get on this site as all pitches are super pitches with own water and drainage facilities. The pitches are a good size and very nicely set out. The shower block is clean and well maintained. The clubhouse is very large and friendly serving excellent food at reasonable prices.
We were pleased with the low cost of the electricity used with the introduction of the smart card payment system, we had £10 put on to start with and got £6. 40 back when we left after the long weekend, admittedly the weather had been kind to us but considering the reasonable pitch per night price, again good value
The site is about a 10 minute car ride into Scarborough or 10 Minutes to the local Morrisons supermarket and close to a large Garden centre.
Jacobs mount is a great site food excellent clubhouse good great location its our most favourite site. We have a tourer and visit as often as we can. As to the other guy who left a review saying the staff are not friendly and prefer static owners and seasonal pitches owners must be off another planet. As the staff are really friendly and helpful you receive a warm welcome ever time cannot fault it in anyway.
This is overall a pleasant campsite, with clean, spacious pitches and clean facilities. We received a fairly pleasant welcome when we arrived, although we did feel there was a lack of information given, such as opening times of facilities and there wasn't any tourist information we could see. The wash blocks were kept clean by the staff and replenished often, but I did find the lack of hot water taps at the wash basins slightly irritating. The showers for me were always hot, however, my husband and two boys had only warm showers at times. You use tokens to pay for the showers, 3 for £1, and the tokens give you approx 8 mins of shower time, which is ample. The site explained that the reason they now charge is that people kept tying the punch buttons down and leaving them on, and resulted in sky high water bills for the site. In fact whilst we were there someone left the hot tap running in the family bathroom, draining the hot water, leaving cool showers. However, the site gave us more tokens and boosted the hot water. There really is no need to tie them down and you can keep a constant flow going. There is also a charge for the electricity, again due to the fact that people started to take a lot more electrical equipment with them, and do things like leave a heater on in an awning all night for a dog. We were initially a bit annoyed about the electric but soon realized that it didn't cost as much as we thought it might as it encouraged us to think about what we were using. It does feel a rural site, and it is lovely to wake up with an abundance of birdsong, also there didn't seem to be the traffic throughout the site, which you often get. With regards to it's location, it is at the top of quite a steep hill out of Scarborough, but we were able to bike in (20 mins) and walk in (40 mins), which saved on the expensive parking in town, and traffic queues.
Just a couple of points which I think need to be mentioned. Firstly, there was quite a lot of rubbish build up when we left. It was all in the bin area and it had been a bank holiday weekend, although I don't think the site was full, but, we just thought the site could have arranged for some of it to be bagged and moved elsewhere, instead of leaving it around the bins. Not nice for those who were pitched next door to it. There weren't any recycling facilities on site, which could have helped, but equally, people weren't breaking boxes down either, which didn't help. The second thing, which I understand is difficult for the site to control, was the foul language we heard throughout our stay, all from children between the ages of about 4 and 10 years old. If fact at one point both me and my husband, on two separate occasions asked the children to stop. My two boys (12yrs & 9yrs) also complained about the language on the park. I did mention it to reception when we checked out, and they told me they'd had to speak with a family the week before about their language.
Finally, we weren't asked if we had enjoyed our stay when we left, which we thought quite unusual. We enjoyed our stay at Scarborough, but I think you get what you pay for. Would we stay at this site again? Probably not.
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