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Visitor Reviews - Jacobs Mount Caravan Park

  Campsite and Caravan Park Search > UK > England > North East > North Yorkshire > Site Reviews

Jacobs Mount Caravan Park
Stepney Road
Scarborough
North Yorkshire   (Browse area)
YO12 5NL   See Map                                 Share Google Plus  Tweet This!  Share on Facebook
Tel: 01723 361178

Facilities:  (Key)
                  

Nearby: (within x miles)
5m  5m  5m  5m  5m   5m  5m 

Pitches: 140
Open: March To November

Rating: Average Review Score: 8/10 from 93 Reviews
              8/10 from 93 Reviews


Units accepted:    Tents  Caravans  Motorhomes Caravan Storage Storage 

Reviews:  93 in total, now showing 1 to 6                 Previous 6          Next 6
Jump to Page   1   2   3   4   5   6   7   8   9   10   11   12   13   14   15   16  

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Date of Visit: August 2017 Unit:  Touring Caravan Rating:
Reviewer: DAZ248 8 reviews from this member

decided to try this site because we have already stayed at their sister site in Filey twice. The site like Muston has serviced pitches, the pitches big enough for a caravan and awning on hardstanding and a grass area for your car. You do need heavy duty pegs though for the awning. On site shop and bar/restaurant but we didn't use but heard good reports. Barrier system operated via a swipe card (10 deposit) and electric is on a meter (again a card) we used about a pound a day with extra fridge charging kids gadgets etc plus we used our own shower in the caravan so didn't seem bad. Showers were 40p a token but didn't use them. However toilet block was clean and always had hot water.

There is a kids play area but didn't seem to noisy.

Scarborough 2 miles away and plenty to do around the East Riding coast. Will return thought it was a fab site

Date of Visit: August 2017 Unit:  Motorhome Rating:
Reviewer: Jesspekjon 10 reviews from this member

I was a little apprehensive about visiting here after reading some of the previous reviews regarding hidden prices and the amount of space between pitches, however I'd already booked so thought we'd give it a go. I was a little confused about some of the previous reviews too as a lot of complaints were about the hidden charges regarding the electric meter card and the barrier card. The confusion being that all the prices are actually listed on there webpage so I can't work out how they are 'hidden', maybe people just not doing their homework. Anyway.

We arrived to a very large well kept site, the gentlemen in reception was very polite and took the time to explain where everything was and other information like directions into town etc.

The reception housed a very well stocked shop, anything from sweets the the kids to alcohol for the big kids. The site also has a pub/restaurant however I can't comment as we never visited, I did speak to some of the regular visitors who said the food was really good as well as the prices. There's also a large children's play area.

There are a number of elson points scattered around the site and our pitch was serviced which was a added bonus, the pitch itself was quite large and again very well kept (hard standing) with room for our motorhome and awning and still plenty of room for outside seating etc.

The shower block was very clean and looked newly refurbished. The showers run on tokens which are priced at 3 for 1, each token lasting 8 minutes. The token units are outside the cubicles which again I have read previous complaint about, we never saw the issue. You get 8 minute to get undressed and showered, if that's not enough time then use 2 tokens and have 16 minutes!

As for the electric card, my opinion is that it works a lot better than the electric being included in the price, we stayed for 2 nights and put 5 on the card, we used the kettle, extra coolbox, TV and then some. Our total usage was 2. 55 meaning we got a refund. The barrier card- it is a refundable 10 deposit, which I never have a issue paying on any site as I see it as extra security for my van and I can imagine that without the deposit people would just forget to hand them back in.

I really feel for campsites like these who work hard and get pulled down by customers looking for anything and everything to complain about. If you want 5 star treatment then you shouldn't own a caravan/motorhome.

This site is one of the nicest sites we've stayed on and I highly recommend it to anyone. We will definitely be back again soon as we loved to 2 mile walk in to Scarborough and the taxi back after one or three beers.

Thanks for a great weekend :-)

Date of Visit: May 2017 Unit:  Touring Caravan Rating:
Reviewer: Mrh2000uk 7 reviews from this member

First time at this site as our usual site as fully booked, will definitely return to this site again, absolutely loved it!

Level pitches, plenty of room and good shower blocks that were always clean despite it being a busy bank holiday weekend!

Good location and good bar on site.

Date of Visit: April 2017 Unit:  Touring Caravan Rating:
Reviewer: Mnevin 2 reviews from this member

Just returned from here and must say very disappointed.

1/ if your paying 31. 50 a night wouldn't expect to pay for electric as well

2/ showers pre paid on token you don't even get the water running all the time keep having to press a button

3/ toilet blocks absolutely freezing you get dressed very quickly in this place. The fan on the ceiling I think that they was last cleaned in 2000 because full of mould have they ever been cleaned I ask myself

4/ Not a lot of space between the vans

5/ cant believe how much they charge for extra guests or cars what's the difference if you have 4 staying instead of 2 after all we are paying for the water the electric and what's Jacobs mount providing nothing extra

Even have to pay vat on dogs ?

Which when you add the bill up they found it of to the nearest so they gain yet again.

This is a rip off site you might as well go on the club sites at these pricers

The one good thing nice meals in the very warm club house only place on the site what is warm I wonder why that is ??

Date of Visit: August 2016 Unit:  Touring Caravan Rating:
Reviewer: Hairymcclary 6 reviews from this member

Our first visit mid August, tidy clean site although we found it a little too regimental for our liking. Everyone is in rows, not an awful lot of space in between, but adequate. What immediately hits you as you drive onto the site is the number of signs telling you to do or more often NOT DO something, we also found this carried over into other areas such as the toilet facilities etc. Coupled with the small guy in the shop/reception, coming across as a bit rude and aggressive and like a sergeant major when he spoke sometimes, it just sort of felt like we were coming to a boot camp for the weekend - not a holiday camp - just our two families first impressions.

Plenty of hot water in the showers, although you have to pay extra for tokens.

Campsite is in a good location to visit surrounding area, we didn't use the Pub on the site so cannot comment on that.

Date of Visit: August 2016 Unit:  Touring Caravan Rating:
Reviewer: Minnie50 2 reviews from this member

This was our 5th stay at Jacobs Mount, we like the location, its just outside Scarborough but not too far away. The pitches are a good size, fresh water and waste disposal at the pitch. We do have bother with the electric tripping at certain times of the day, especially our kettle first thing in the morning - we use a normal household kettle so can't expect anything else! You need to pay for an electricity card but you are only paying for what you use and as the pitch price is very reasonable you can't complain (we used just over 5. 00 in eight days). The toilets and showers are warm and clean but could do with being renovated, having to keep pressing the shower to get water can be quite annoying when trying to get washed and any time I try the hairdryer it never works! The showers are operated by tokens which can be bought from a machine outside reception tokens cost 40 pence each or three for 1. 00. There is a pub on site (closed on a Wednesday) which serves food in the evening, the meals are excellent, cooked as you order them so there is sometimes a bit of a wait especially when they are busy but it is well worth the wait. There's also bingo and other entertainment at the weekends as well. Staff are always friendly and helpful. Overall we think this is an excellent site and like other sites there is good and bad but this is a site we enjoy returning to each year and hopefully we'll be back next year.

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