This is overall a pleasant campsite, with clean, spacious pitches and clean facilities. We received a fairly pleasant welcome when we arrived, although we did feel there was a lack of information given, such as opening times of facilities and there wasn't any tourist information we could see. The wash blocks were kept clean by the staff and replenished often, but I did find the lack of hot water taps at the wash basins slightly irritating. The showers for me were always hot, however, my husband and two boys had only warm showers at times. You use tokens to pay for the showers, 3 for £1, and the tokens give you approx 8 mins of shower time, which is ample. The site explained that the reason they now charge is that people kept tying the punch buttons down and leaving them on, and resulted in sky high water bills for the site. In fact whilst we were there someone left the hot tap running in the family bathroom, draining the hot water, leaving cool showers. However, the site gave us more tokens and boosted the hot water. There really is no need to tie them down and you can keep a constant flow going. There is also a charge for the electricity, again due to the fact that people started to take a lot more electrical equipment with them, and do things like leave a heater on in an awning all night for a dog. We were initially a bit annoyed about the electric but soon realized that it didn't cost as much as we thought it might as it encouraged us to think about what we were using. It does feel a rural site, and it is lovely to wake up with an abundance of birdsong, also there didn't seem to be the traffic throughout the site, which you often get. With regards to it's location, it is at the top of quite a steep hill out of Scarborough, but we were able to bike in (20 mins) and walk in (40 mins), which saved on the expensive parking in town, and traffic queues.
Just a couple of points which I think need to be mentioned. Firstly, there was quite a lot of rubbish build up when we left. It was all in the bin area and it had been a bank holiday weekend, although I don't think the site was full, but, we just thought the site could have arranged for some of it to be bagged and moved elsewhere, instead of leaving it around the bins. Not nice for those who were pitched next door to it. There weren't any recycling facilities on site, which could have helped, but equally, people weren't breaking boxes down either, which didn't help. The second thing, which I understand is difficult for the site to control, was the foul language we heard throughout our stay, all from children between the ages of about 4 and 10 years old. If fact at one point both me and my husband, on two separate occasions asked the children to stop. My two boys (12yrs & 9yrs) also complained about the language on the park. I did mention it to reception when we checked out, and they told me they'd had to speak with a family the week before about their language.
Finally, we weren't asked if we had enjoyed our stay when we left, which we thought quite unusual. We enjoyed our stay at Scarborough, but I think you get what you pay for. Would we stay at this site again? Probably not.
Well we stayed at Jacobs Mount this year and we had a shock when where told that you have to pay for the electric extra via a smart card and we were not told at the time of booking and the web site did not inform you, but this as now been updated. But the only good thing the pitch fees are the same as the last few years. The problem we have is the showers as you need is 3 hands or a zip tie to hold the button in to have a shower as so as let go of the button the water stops I think the showers need updating
Just got back from 3nights a jacobs mount. Still same staff great people. Good toilet, shower block. Shower buy token. Only criticism is you have to pay for your electric now, this is not mentioned on web page. Electric is buy card you can put 5 pound a time on, what you don't use you get back. We were only there for 3 days and used 10 pounds with us having heating on all time out of the 5.
Just had a 5 night stay at Jacobs mount, Scarborough. The site is excellent, everywhere so clean and tidy, quiet, and staff very helpful and friendly. You pay a £5 refundable key deposit which enables the barrier to open and close and gives you access to the toilets and showers, toilets and showers very clean. First time on a campsite that had grey water drainage (make sure you take pipe and fittings to allow this) clean water on tap near your pitch, pitch was huge, electric hook up at opposite side to tap water. Its a 40 minute walk to town all downhill, (we like walking so not a problem) weather was good for us but wouldn't like to walk in bad weather, not suitable for anyone to walk if not good on their feet, pavement a bit hit and miss and a very busy road, we got a taxi back £6. 20 from the station in Scarborough. The bar was open 4 nights during our stay, very pleasant in there and people very friendly, I even won at bingo - 1st time I have played in 30 years! meals are available, didn't have food in the bar but it looked very good and plenty were eating(varied menu and ok prices) will definitely visit this site again and would recommend Jacobs mount. The camp is surrounded by trees and all areas are well tended. At £14 a night the price is great.
We stopped here for two nights, cant fault this site one bit. We took our little lad who is 5 and he loved it. Made friends very quickly and everyone who we met on this site were very friendly. The facilities were great and very clean!
The location was ideal for visiting Scarborough just down the road so need for travelling too far.
One bonus we discovered that our pitch had drainage and water on the same pitch which as were new to touring was a great experience. Think I will be always looking to book a fully equipped pitch.
Will certainly be booking again to come here again next year!
I have just spent 5 weeks at this site and can't praise it enough. You would think that in 5 weeks, something would go wrong or find something to complain about. Not a bit of it. The management and staff couldn't do enough for you. Very friendly and welcoming, kept the place spotless. Really nice clubhouse, well kept ales, food outstanding quality and all at very reasonable prices.
This is a must site for families or couples alike when visiting the east coast. We have met some really lovely people over the past few weeks. Will definitely visit again. Highly recommended.
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