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Visitor Reviews - Haggerston Castle Caravan Park (haven Holidays)

  Campsite and Caravan Park Search > UK > England > North East > Northumberland > Site Reviews

Haggerston Castle Caravan Park (haven Holidays)
Boal
Berwick Upon Tweed
Northumberland   (Browse area)
TD15 2RA   See Map                                 Share Google Plus  Tweet This!  Share on Facebook
Tel:

Facilities:  (Key)
            

Nearby: (within x miles)
Featured Site

Pitches: 156
Open: March To January

Rating: Average Review Score: 6/10 from 70 Reviews
              6/10 from 70 Reviews


Units accepted:   No Tents  Caravans  Motorhomes  Statics for Hire 

Photos (6) and Video

Reviews:  70 in total, now showing 1 to 6                 Previous 6          Next 6
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Date of Visit: May 2015 Unit:  Touring Caravan Rating:
Reviewer: Jpw1 4 reviews from this member

We booked to stay here for 8 night but only stayed 7 nights due to our caravan getting damaged. The pitches are cramped and you need to use rock pegs for your awning and then very little room for your car. The shower blocks are the worse I've every seen and need to be re built. I could not believe two shower blocks on a site this big and one shower in the males block was broken throughout the whole stay. The shop on site was very expensive and so we used the shops and supermarkets in berwick which is about 10 minutes drive but you will save a fortune and don't forget to buy your drinks where you are there. We were very disappointed with the service we received about the damage to our caravan and are still waiting for Haven to get in touch with us, don't hold out much hope. We visited the holy island which we would highly recommend.

Date of Visit: March 2015 Unit:  Touring Caravan Rating:
Reviewer: Brisha 7 reviews from this member

Just returned from a short 4 night stay at Haggerston Castle with our touring caravan, a relaxing stay and good value for money.

Met on arrival by very friendly warden, (same lady as last year) very chatty and gave us thorough information and welcome pack.

There have been some attempts at improvement since our stay there last year with much of the tree line being trimmed back and fencing separating the lines of pitches. I'm not convinced that the fencing is an improvement as it prevents an 'as the crow flies' access to the water taps and waste facilities and from where we were pitched therefore quite a distance to them.

The pitched are VERY close together making the park feel overcrowded (even in early season. They have what they call the 'six foot rule' this means that there is a six foot gap between the caravans but this is your parking space so your car is parked right beside your awning if you have one. It was so cramped we decided not to bother with our awning as even though we have had no significant rain to speak of the grass was extremely boggy and we ended up with mud everywhere. The pitches are not deep enough for you to park on the roadside and this resulted in people parking all over the place to try and avoid the grass, especially as in the rules and regulations it states that if you cause excess damage to a grassed area you will be charged 10 per square meter for repair of the area!

I'm not sure what Havens policy is regarding pitches for the travelling community but as in previous reviews certainly there were at least three travellers caravans sited when we were there with large permanent propane gas bottles on the pitches and commercial vehicles without number plates. It has to be said they were a friendly bunch and certainly didn't cause any offence but another van arrived while we were there and one wonders how many will eventually be allowed to use the 'touring' site and facilities.

The facilities have seen nothing in the way of improvement in the years we have been visiting, they are basic and could do with some investment, only one mirror in the ladies and the toilet/shower block seems to be a playing and gathering point for the traveller children ????

At times it had to be said that the toilets were less than clean and had we paid the full in season rate I would have been less than satisfied to see the cleaners only making one very brief visit each day.

All of that said it was a cheap out of season getaway and that is the only time I will visit I certainly wouldn't pay the extortionate rates in the high season where they are charging anywhere up to 62 per night in August!

Had a look at the on site entertainment facilities which have changed very little, some new additions which will appeal to families I imagine - adventure playground with scary looking zip wires and rickety bridges! and segways looked good fun to but at 15. 00 for 45 minutes again I felt rather expensive and would certainly be a drain on a cash strapped family.

The Spar was well stocked with all the essentials and more and the fast food outlets plentiful but again the prices hyper inflated.

Date of Visit: July 2014 Unit:  Touring Caravan Rating:
Reviewer: William scott 12 reviews from this member

Well run touring park and entertainment complex

Large shop on site but Berwick upon tweed has larger stores if you want more only a few miles north away off the A1

Toilets were fair for the size of site no problems as we seen

Complex had the dreaded arm bandits give me your money and win

Small children playground in middle of camp site ice cream van pops in around site if you want a cone

The price was very good under 20 a night with promotions always on the go stay another night a tenner if we were not already pre booked I would have stayed

In all we enjoyed our stay on a friendly site

Date of Visit: July 2014 Unit:  Touring Caravan Rating:
Reviewer: GOATY693 6 reviews from this member

ABSOLUTE DUMP very small pitches too close together badly drained Toilet block a disgrace Noisy until 1/2 in morning site littered with cans and litter until late afternoon then it starts again. If you want booze one armed bandits someone to take your kids of your hands then try it Idid try it with reservation hoping the touring area was remote enough from the main centre but alas it was awfull even allowing for the proximity to the main static area NEVER AGAIN Iwrote and complained about the state of the place but got no reply so emailed haven Igot no reply to that either

Date of Visit: April 2014 Unit:  Touring Caravan Rating:
Reviewer: Farrer 7 reviews from this member

We stayed here over the Easter holidays our pitch was of a good size weren't directly opposite the park and those pitches we're tiny plus noisy! The positives is that my children loved it and that's the only reason why we went. There are plenty of activities and entertainment to keep them busy. We found the nicest playground was near the golf course. The negatives I have never seen such filthy toilets/shower facilities as these I even went to the warden to inform them, only to be told the cleaner went home sick. I find it hard to believe for 3 days on such a big site a replacement could not be sought. It's a money pit be warned food is pricey, all the arcades and anything else that attracts the kids to want to spend! (luckily we have a system there own purse with money in and once it gone its gone! 1 in 2p's can go along way in the machines)

Would I return yes the kids loved it and that's what this place I about, if I had no children then no, iI much prefer the quiet sites!

Date of Visit: October 2013 Unit:  Static Rating:
Reviewer: Ferrerorochelle 4 reviews from this member

We stayed here in the october half term week. We were allowed to book in early which was a great start :) We had 2 kids age 9 and 12. There was lots to do for them. The caravan was clean and tidy and they even had supplied 2 heaters to help warm the bedrooms as it was a bit cold at night. These were great and warmed up the rooms no problem. Our electric did go off one night but we rang the helpline and the man came out within 15 mins and had it turned back on. The kids really enjoyed the extra activities we booked and the staff who took the activity classes were great. The girls tried the aqua gliders and the instructor was very patient and spent lots of time showing them how to work them correctly. We all enjoyed this holiday and would consider returning again to this park.

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