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Visitor Reviews - Craig Tara Holiday Park (Haven Holidays)

  Campsite and Caravan Park Search > UK > Scotland > Ayrshire > Site Reviews

Craig Tara Holiday Park (Haven Holidays)
Dunure Road
Ayr
Ayrshire   (Browse area)
KA7 4LB   See Map                                 Share Google Plus  Tweet This!  Share on Facebook
Tel:

Facilities:  (Key)
                 

Nearby: (within x miles)
Featured Site

Pitches: 27
Open: March To October

Rating: Average Review Score: 5/10 from 32 Reviews
              5/10 from 32 Reviews


Units accepted:   No Tents  Caravans  Motorhomes  Statics for Hire 

Photos (6)

Reviews:  32 in total, now showing 1 to 6                 Previous 6          Next 6
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Date of Visit: May 2016 Unit:  Motorhome Rating:
Reviewer: Stevefoster1963 7 reviews from this member

My family and I stayed on the Craig Tara site at Ayr from 31st May to the 5th June, staying on the touring park in our own Motorhome rather than in one of the static caravans. We had been attracted by the range of activities on offer for the children but also from the pictures on the Haven web site the touring park seems to be well laid out and quite attractive.

Imagine our surprise at arriving at the park to be met with what could be best described as a car park laid out in the style of a motorway services area, nothing like that shown in the publicity material. Also the touring park is very much stuck out on the edge of the park and appears as a bit of an afterthought.

Things didn't get any better as the week progressed, the toilet and shower block, although appearing reasonably new was never clean and really needed some attention in the form of a deep clean and regular cleaning, at the best of times it was pretty disgusting. My wife complained a number of times about the general state of the facilities and the fact that the sanitary bins were overflowing, this was not attended to all week. There were a number of instances where it appeared that somebody had vomited in the toilets but this was not cleaned up. General litter, empty bottles, toilet paper etc. Was not cleaned up.

The showers themselves could not be adjusted for temperature and were very, very hot, far too hot for children to use.

Also the bins were always overflowing and with the seagull problem, the bags of rubbish were always being torn open and strewn across the site.

It became patently obvious to us that one end of the touring park was occupied by workers, they were setting off in their vans every morning and arriving back in the evening and using the shower block to clean themselves and their workwear. The associated detritus around their pitches was pretty apparent and none too pleasant.

It seemed to be common practice that black waste was being emptied down the service pitch drains rather than being taken to the chemical disposal point.

All of the firehoses on site were marked 'Out of Order - Do Not Use' which remarkably meant there was no firefighting equipment on site other than a small extinguisher in the shower block, there appeared to be no interest or effort in fixing this equipment.

The lack of any warden presence was clearly allowing this situation to happen and these behaviours to continue. Despite complaining at the site reception, nothing was done and no apparent improvements were made during our stay.

On a positive note, we thought the activities on site for children and the pool area very good, it's a shame that the touring park was such a disaster area and we were very much left feeling as second class citizens.

Needless to say we won't be visiting a Haven site again.

Date of Visit: April 2016 Unit:  Touring Caravan Rating:
Reviewer: Edmonds101 4 reviews from this member

We went to this site for the activities and not the touring pitch. It is not our normal style of campsite but we wanted to have plenty to do because of predicted bad weather and I have to say it was fun packed.

Other reviewers are right in that the touring area is basic and yes it is a bit of a walk to the main site but we preferred it that way so you are not in the middle of the noise and hustle

All the staff were brilliant especially the activity staff. We prebooked the activity passes online and some of the activities which I would recommend. Kids loved everything they did especially the nature rocks den building and fire lighting.

Pub was nice and drinks are not over priced. Also evening entertainment in another bar if you wanted. Food was popular and looked nice.

This ticked all the boxes for keeping the kids entertained and was great value for money. It was everything we expected of a Haven style site but of a better quality.

If you plan on spending your time around your caravan then this isn't the pitch for you. If you want non stop entertainment and loads for the kids to do when you can't plan good weather then I would highly recommend it.

Date of Visit: August 2015 Unit:  Touring Caravan Rating:
Reviewer: Tynan 2 reviews from this member

Booked here for 5 nights for the kids mainly as the like the facilities in haven,

As we arrived we were shown to our pitch which was spacious but not well kept as the grass was very long and untidy,

The touring area is behind a fence away from the rest off the park with the barrier not working/ In use,

We are felt as if we are not part of the haven camp as the rest of the park ie by the caravans & golf course there all well kept with all the grass and bushes well looked after you go to the camping part and it looks like a car park with electric

Went to the toilet block and there was no soap in any of the dispenses, told the staff about it only to be told it has been ordered, three days later it was put in only after many times asking staff,

Toilets not cleaned to a high standed.

The beach is pebbles so was not very good for the dogs but was nice to see the sun go down

I would recommend they put more dog bins around the site as there is only one by the beach oh and just around golf course.

Facilities for the children were very good as they always are at all the havens we have been to

Kids enjoyed the pool.

Would not be going back to Scotland haven ever or would I recommend it to anyone

Date of Visit: June 2015 Unit:  Touring Caravan Rating:
Reviewer: Alanakerr 8 reviews from this member

My kids loved this park. The touring section is situated just as you enter the park, it is in a quiet location and its a fair walk to the facilities, though you can take your car.

KIDS - lots to do here with the kids but can be pricey! The pool is great and free. The soft play is quite big and free. There are plenty if activities you can book the children into. There is a big playpark down at the main area near the beach, but there is also a small play area next to the touring section. There is a funfair, go-karts and swan boats to hire, beware these are very pricey! We did all these things but avoided the HUGE indoor arcade!

DOGS - I do not recommend this park for dogs, we couldn't find anywhere appropriate to walk them.

EATING OUT - there are take -away's, a Burger King and a restaurant, which we had to wait so long for our food my 4 year old fell asleep. The service was very poor.

TOILETS/SHOWERS - these were not kept very clean, I'm not fussy but I'm sure Haven could do better. I was surprised that they don't clean their facilities often enough and to a higher standard.

Overall we will return as my kids loved it and want to go back but if you don't have kids I wouldn't bother.

Date of Visit: April 2015 Unit:  Motorhome Rating:
Reviewer: Phil-n 1 review from this member

If you are planning a visit with tourer prepare to be disappointed, if you're staying in a static, enjoy! The touring pitches are outside the perimeter fence away from the main site, it's more like a car park with electric hook up and a toilet block. If I hadn't paid up front I would have driven away.

The facilities are what you would expect from a haven site, plenty of games machines and great entertainment ideal for the kids. Pool was great too. Men's toilet block was clean ladies was disgusting, but cleaned the next day. Toilet block is quite new and more a case of regular cleaning needed than anything else.

Haven need to either improve the touring pitches and make it more part of the site, ideally move it down the steep hill to the complex or close it altogether as at the minute it's a half hearted shambles of a site!

We won't be returning in our motorhome

Date of Visit: April 2014 Unit:  Touring Caravan Rating:
Reviewer: Phiddles 1 review from this member

Our first trip to Craig Tara, a massive park with many facilities offering good value for money. But badly let down by cleanliness of touring facilities and temperature of swimming pool.

Touring area adjacent to main road, soon got used to noise of passing cars, a bit of a down/uphill hike to the entertainment buildings. No problems with electricity supply, our caravans microwave, heater, kettle worked without issue.

Main restaurant newly refurbished and looked great - plenty of other on site food options - although we did our own thing.

Shop well stocked and reasonable prices.

Childrens soft play area quite new and was well received by our children.

Touring toilets/showers were inexcusably dirty throughout our stay. A real shame as the block itself is quite new.

Swimming pool itself and showers in the changing room were freezing cold.

Would happily have paid a bit more for clean facilities and a pool we could use as a family.

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