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Visitor Reviews - Sun Valley Resort

  Campsite and Caravan Park Search > UK > England > South West > Cornwall (East) > Site Reviews

Sun Valley Resort
Pentewan Road
St Austell
Cornwall (East)   (Browse area)
PL26 6DJ   See Map                                 Share Google Plus  Tweet This!  Share on Facebook
Tel: 01726 843266

Facilities:  (Key)

1m  5m  5m  5m   1m 
Featured Site

Pitches: 28
Open: 21/03 To 31/10/2015

Rating: Average Review Score: 8/10 from 33 Reviews
              8/10 from 33 Reviews

Units accepted:    Tents  Caravans  Motorhomes Caravan Storage Storage  Statics for Hire  Statics on Sale 

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Photos (6)

Reviews:  33 in total, now showing 1 to 6                 Previous 6          Next 6
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Date of Visit: August 2014 Unit:  Tent Rating:
Reviewer: Jo p 6 reviews from this member

What a fantastic site. This really was a find, the site is spotless and well maintained. The games room was a little tired and the game machines were not all working but when we go away we shy away from these and try to get back to basics. There is limited phone/internet access so this was a total break from the rush of everyday life. The staff and customer service was fantastic they really couldn't do enough to help us. The showers again were a little bit tired but they were kept clean and hand wash and loo roll were plentiful as was the hot water. The toilet cubicles each had a loo, sink and shower with a chair and plenty of room to allow you to dress comfortably. There is a great little park for kids of all ages (Adults included) simple but we had hours of fun in there. The club/restaurant were also accommodating and the little play area kept the children in our party (5 in total) occupied with ages ranging from 7 to 14. A perfect holiday for us. This is the most dog friendly site I have ever been and f you like cycling or walking there are pleasant walks along the river taking you through the Pentewan valley. We will definitely return to this site and hope that it never changes. We stayed for two weeks and I don't think anyone really wanted to leave

Date of Visit: August 2014 Unit:  Trailer Tent Rating:
Reviewer: Daves mate 12 reviews from this member

Our 1st visit to this site and this particular part of Cornwall, we ended up in both as our usual haunts were fully booked due to our last minute arrangements.

Firstly, the area is stunning. Taking the Mevagissey road from St Austell it's not long before you leave the hustle and bustle behind and find yourself in lush, green countryside. A 1 mile walk down a cycle/footpath takes you down to the beach at Pentewan, by no means the best Cornish beach I've ever been to but a long way from the worst and as it's part of the Pentewan Sands complex there's a whole load of watersports available. Mevagissey is short drive, or a walk along the coastal path away. It doesn't have the charm of St Ives or Portlevan but is still a nice place to eat fish and chips on the harbourside.

The site itself is set in very picturesque woodland, most of which is set aside for static caravans. The camping/touring field is nice and level with space for about 30 units, a few of which incorporate hardstanding. Some of the ehu points are quite far from the pitch and our lead wouldn't reach, this was rectified by the site lending us a longer lead for a refundable 20 deposit. We had heavy rain throughout our 2nd day and through the night, by bed time the field was very boggy yet by the time we woke was as dry as a bone. As others have said the facilities block is comprised of several self contained units consisting of shower, toilet and basin. Although a nice idea in theory it doesn't really work, if you're bursting for the toilet but all the showers are in use. Well, you get the idea!The whole block is a little dated and although I often saw the cleaning staff about it never looked spotless. There's quite often no loo roll as well.

The swimming pool is clean and well maintained if a little on the small side. The same can be said of the club house. Entertainment is a little infrequent and at times can seem a bit ad hoc. Also, I'd question what they call 'family entertainment' at times. Next to the clubhouse there's a small play room consisting of a soft play and a few grab machines. All the kids loved playing in here. There's also a small games room by reception containing some outdated arcade machines, during our stay more than half of these were out of order. The on site shop seems to open as and when they feel like. I visited one morning at about 9. 30 and they were still waiting for a delivery of bread and milk and had no idea when it would come, which isn't great. There's a small shop at the petrol station in Pentewan and a general convenience store at the side of the road heading back towards St Austell. Both are well stocked but are a drive away when you've got a family waiting for breakfast. Special mention must go to the site staff, all of whom were very pleasant and extrememy helpful.

I'm told there's been a recent change of management who've put some considerable investment into the site. Personally I think there's a little more investment to be made, mainly to the games room and facilities block, but overall we enjoyed our stay. This site is firmly on our radar now and we certainly wouldn't rule out a return visit.

Date of Visit: April 2013 Unit:  Touring Caravan Rating:
Reviewer: Moss1 1 review from this member

Just back from great weekend at sun valley our first visit. Staff very helpful friendly. Pitches good size. All well maintained. Kids loved the outside and indoor play areas. The swimming pool was warm clean and free. The toilets and showers were hot and impressive. Good location nice walk and ride on trail opersite site. The TV reception bit patchy only negative point. We live in Cornwall and we will definitely be visiting sun valley again soon.

Date of Visit: July 2012 Unit:  Touring Caravan Rating:
Reviewer: Sun seeker 2 reviews from this member

We stayed here for 2 weeks and we thought it was great. When we arrived we realised we had lost the instructions for our awning and only having used it once some 3 years previous we had no idea! the staff were great and very helpful, we actually had fun putting it up with their help!

The location is really good for access to places. We hired bikes from the site and cycled along the local tracks that you can access from the site, it was great.

The pool was great, clean and warm, our 11 year old was in it virtually every day and it was warm enough for our 3 year old to spend quite some time in unlike others we have experienced. The only problem was my daughter had to be accompanied as she was under 15, she is a very good swimmer and this caused some issues.

I agree with the previous poster that the shop was very poor. Toilets/showers could possibly do with a bit of an upgrade but they were clean and lots of hot water with none of those stupid push taps.

We will definitely return.

Date of Visit: August 2012 Unit:  Static Rating:
Reviewer: Gary Tun 1 review from this member

Just spent a week at Sun Valley in a standard static caravan. Luckily for us the caravan was in a good secluded area with nobody able to look in (not that we had anything to hide!). The caravan was clean and quite smart and at the end of the day it is just a base. Apart from a kettle that took an age to boil and didn't whistle I have no complaints at all there.

The site is quite pleasant with plenty for the smaller children to do. The donkeys were no where to be found but the goats and rabbits were there.

The club is fine but doesn't open until 6pm even on a Saturday and after a 270 mile trip a coffee or a beer would've been nice as the accommodation wasn't ready. It opens 6 until 11 every night and the entertainment is dreadful when it happens at all. It is quite a large site but very few people use it and the number goes down as the week goes on.

We didn't eat in the clubhouse but used the takeaway a few times which is prepared by the same people. The prices were holiday prices but we enjoyed the food. The ordering time though is 6pm until 9pm so again not the greatest.

The shop too is the poorest I've ever come across. Practically nothing in it and they only seem to stock one of anything. If you need milk and a paper you might be alright but that's about it really. It opens until 6pm but we went around earlier in the day and it was mysteriously shut.

There is an arcade that never seemed to have anybody in it, staff or customers.

We never used the pool so can't comment on that. The staff were very good and friendly so no complaints with them.

Overall I enjoyed the holiday and the site but just think that it needs better management, later takeaways, better entertainment and a better shop.

Its in a good area but could be a goldmine if they ran it correctly.

Date of Visit: July 2012 Unit:  Motorhome Rating:
Reviewer: Kirkbeck 2 reviews from this member

We spent few nights at this site. We have stayed here many times in the past when owned by previous owners. We were shocked how the site has gone downhill.

The showers were a little shabby and in need of tlc. Admittedly we have had an awful summer but the whole camping field was totally waterlogged. They had a pump going to try to empty the stream alongside site to try to drain pitches. Grass was like a bog. You sank into water if you trod on grass, luckily we were on hardstanding.

The pool is very good. The staff very pleasant but overall appearance of flower beds etc scruffy. The clubhouse is pleasant enough. The food could be improved upon, very ordinary, burgers etc. We did eat in there twice but no atmosphere as apart from some men playing pool it was empty. Ate our food and returned to van.

The whole site appearance is sad. Even static vans are old looking. Needs tlc. We found it impossible to get tv to work, shame we had not been told before hand about bad reception. Certainly no longer 5star but still 5 star prices. Such a shame as setting beautiful, lovely walks, nice area. We knew this site as a wonderful place to stay but no more. Will not return.

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