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Visitor Reviews - Cliff House Holiday Park

  Campsite and Caravan Park Search > UK > England > East Anglia > Suffolk > Site Reviews

Cliff House Holiday Park
Minsmere Road
Suffolk   (Browse area)
IP17 3DQ   See Map                                 Share Google Plus  Tweet This!  Share on Facebook
Tel: 01728 648282

Facilities:  (Key)

5m  10m  5m   10m  10m  5m 

Pitches: 120
Open: Open All Year

Rating: Average Review Score: 8/10 from 86 Reviews
              8/10 from 86 Reviews

Units accepted:    Tents  Caravans  Motorhomes Caravan Storage Storage  Statics for Hire  Statics on Sale 

Reviews:  86 in total, now showing 1 to 6                 Previous 6          Next 6
Jump to Page   1   2   3   4   5   6   7   8   9   10   11   12   13   14   15  

Date of Visit: July 2014 Unit:  Trailer Tent Rating:
Reviewer: Snortingbull 2 reviews from this member

Just returned from two nights at Cliff House.

All the staff are very friendly and helpful.

Toilet/shower blocks are always nice and clean.

Good bar and restaurant, good food and reasonably price.

The only criticism is that the caravans and motor homes pitch on nice grass and we had to pitch on bark and mud with a trailer tent.

we were told we could move but we had set up for a day by then.

When we rebook to come back we are going to ask for a grass pitch.

Date of Visit: August 2014 Unit:  Touring Caravan Rating:
Reviewer: Debbie scr 2 reviews from this member

We picked this site because the website made this site look like a woodland paradise, so excitedly we booked expecting a fun, relaxing week.

On arrival we were told we were on pitch 154, which is right next to the whole 'entertainment block'. There was a lot of noise on arrival, but I had read reviews on here about the noise curfews, so felt it would be ok. It was not! Here is a brief summary of the experience we had;

- loud entertainment going on until at least 12, but at this point the large groups of teenage kids (boys mostly) started 'playing' screaming and shouting until the wee hours, disturbing our young kiddies every night.

- we bought ourselves drinks in the bar, my husbands pint was half beer half watery clear grey liquid, my coffee was made with gone off milk which had been heated to the point where it had curdled and gone grainy, needless to say we didn't want to eat here, esp also because:-

- the whole area outside was filthy, rubbish laying about all the time, the inside wasn't much better, table tops sticky, dirty toilets, generally unpleasant.

- the worst thing was the showers. They were disgusting! It didn't matter what time we went, myself and three daughters were always faced with the same thing, shower floors covered in mud, half the beach brought in ( mostly stones and shingle) all over the showers, blocked toilets and teenage girls screaming and shouting at each other whilst taking up all the facilities for a long time! I decided to take matters into my own hands and clean the shower floors and all that was available was a mop that looked 20 yrs old and a bucket filled with cold filthy water. No wonder the premises was so dirty!

Myself and my family have been camping for a long time now but this is the firs time I have felt compelled to review. I'm sure the site when quieter could be lovely, but we just didn't see it, it felt cramped, loud, dirty, and on approaching staff to discuss it no one was interested and actually appeared rude. Suffice to say we will not return.

Date of Visit: August 2014 Unit:  Touring Caravan Rating:
Reviewer: Barang 3 reviews from this member

We read the reviews for this camp site and decided to take our grandchildren away for 4 nights, along with our 2 dogs, awning the cost was 153. 00 expensive but if its as good as the reviews then that was okay. How wrong could we be!

The pitch we were allocated, 143 'west field' was at the side of the bike hire shop, looking at the calor gas rack and a large gas cylinder, the area should have been used as another car park or play area for the children. I complained but was told by the staff that no other pitch was available.

The toilets and showers in the 'old' block were disgusting, never cleaned properly, waste bin full up, dirty water in the bucket to wash the floor with, on one occasion no toilet paper in any of the cubicles, in the shower grating was a large roll of matted hair, awful. In the newer shower block in the 'North field' the water was so hot we couldn't shower the children under it.

In the bar area the bar top and tables were all sticky, and on two different nights the same round of drinks were 2 dearer on the second night. Children were allowed to stay in the play area gone midnight screaming and shouting. The whole place was uncared for and neglected, how this site has a 'Rose' award is a mystery, and we will be looking into the criteria for that.

We came home 2 days early because we couldn't stand it any longer.

Date of Visit: July 2014 Unit:  Motorhome Rating:
Reviewer: Jo662 2 reviews from this member

We have just returned from a lovely weekend at the Cliff House Holiday Park. This a lovely site with great amenities. The toilet block we used was brand new and immaculately kept clean. The site itself is right beside the sea which really made it a lovely place to stay. There is a bar and restaurant on site which are very modern and well kept, we didn't eat there but had a drink and sat out in the upstairs balcony. All in all this is a great place to stay.

Date of Visit: June 2014 Unit:  Tent Rating:
Reviewer: Iluvhippos 1 review from this member

My wife and I have just returned from three nights at this fantastic site. Very quiet due to being 'off peak', and the only tent on their 'new tent' electric hook up area. The facilities were adequate and very clean and I only saw one other person in the facility block! My only criticism here was that the automatic light switch facility plunged my shower into darkness as I was dressing! No doubt due to lack of people entering the block! Staff were efficient and friendly. An evening walk around the site enlightened us to the other pitches, most of which were well under trees, and it was very dark and damp. When we booked, we asked for a pitch without tree cover - the 'new tent area' is not tree free, but most pitches are not directly under them. I recommend this site and we will certainly return (off peak!).

Date of Visit: May 2014 Unit:  Tent Rating:
Reviewer: MrSausages 3 reviews from this member

One of our favourite sites. Everything you could want, including a nice bar and good play equipment for the kids. Gents' loos have a tendency to block and fall out of use, but are usually sorted eventually. The area is nice, but you do have to travel to find even a small supermarket. We have been a couple of time and some pitches are brilliant, but some are a bit small and feel like they are just by the roadway, tucked under large trees. As long as you can get a pick of the good pitches this is a great site.

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