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Visitor Reviews - Castle Bay Holiday And Residential Park Portpatrick

  Campsite and Caravan Park Search > UK > Scotland > Dumfries and Galloway > Site Reviews

Castle Bay Holiday And Residential Park Portpatrick
Dumfries and Galloway   (Browse area)
DG9 9AA   See Map                                 Share Google Plus  Tweet This!  Share on Facebook
Tel: 01776 810462

Facilities:  (Key)

1m  1m  5m  1m  10m  1m  1m   10m  5m  1m 
Featured Site

Pitches: 50
Open: March To October

Rating: Average Review Score: 7/10 from 29 Reviews
              7/10 from 29 Reviews

Units accepted:    Tents  Caravans  Motorhomes Caravan Storage Storage  Statics for Hire  Statics on Sale 

Photos (1)

Reviews:  29 in total, now showing 1 to 6                 Previous 6          Next 6
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Date of Visit: June 2014 Unit:  Campervan Rating:
Reviewer: Currycampers 9 reviews from this member

Stayed here for my husband and son to start the Southern Upland Way, which is within a few minutes walk of this site. We arrived in our campervan but also had two small tents on the tent field. The location is superb with castle and sea views. Having seen my husband and son off on their walk I decided to stay another night as this was such a lovely spot. Portpatrick is only a few minutes (cliff top) walk away and is delightful. I found the manager friendly and helpful and would certainly return.

Date of Visit: July 2014 Unit:  Touring Caravan Rating:
Reviewer: Alan-c1 6 reviews from this member

We visited this site as we'd heard it was well located and Portpatrick was close by; on both points this was indeed the case. However following check in the location was the only positive point in the sites favour.

The entire touring area of the site was as bumpy and uneven as I've ever seen, making levelling the caravan very awkward and time consuming; worse was to come though. The shower block is appalling; dated, dirty pre-fab miles from the touring pitches and very unpleasant to use being too small, full of cob-webs and not at all what I'd expected for the hefty pitch fees. Added to this the shop/reception had very restricted opening hours, there was no lighting after dark, no nearby stand pipes for filling up with/disposing of water and as stated toilet block a near 5 minute walk from the pitches. Suffice to say despite the beauty of Portpatrick I won't return to this site.

Date of Visit: August 2013 Unit:  Touring Caravan Rating:
Reviewer: Happycamp12 1 review from this member

We visited this site at the beginning of August and thought Port Patrick was lovely with beautiful views from the path as you walk into town (the path is at the side of the site with steps leading down to the harbour). It was a relaxed site with safe areas for the kids to play/kick a football/ride a bike, so the wee one made friends. The negative points would be the toilet block/showers - for the price charged we would have liked good facilities (cold showers for the men unfortunately as there was no hot water in the gents block. ) The facilities are not big enough for the number of campers and badly need renovating - showers have shower curtains rather than doors and these were very grubby as the site was busy. Also be prepared as the shop doesn't stock much, but there is a big Lidl 10 minutes away. This site is worth going to for the location and views, but its facilities are a bit run down.

Date of Visit: July 2013 Unit:  Tent Rating:
Reviewer: Andy75 35 reviews from this member

Spent one night here, was a late arrival but the checking in system worked well.

This is a very large commercial site, primarily for family's. The camping area was fairly big with outstanding views, although it was a fair drive through the hundreds of statics which I can imagine causes some disruption at times as the camping area was totally full.

The camping area is fairly flat with very well kept ground.

There is a very basic shop on site, although Portpatrick is only 20 minutes away on foot and well worth the walk.

I agree with the previous reviewer to a degree, the facilities were quite tired for a site this size, and in my opinion the ones near the camping slightly inadequate although I have seen a lot worse elsewhere. 10 for one person & backpacking tent was a wee bit steep I also felt considering I wasn't a walk in.

Despite the minor niggles the staff were very friendly indeed and felt they would help in any way.

I would certainly return here, although maybe out of season next time.

Date of Visit: July 2013 Unit:  Motorhome Rating:
Reviewer: Wyrdcrow 3 reviews from this member

We've stayed on around 60 sites to date and Castle Bay has been the worst one by far. The location is glorious - wonderful sea views, easy access to the coastal path, and the town of Portpatrick is only a short walk away. Unfortunately, the site owner seems to think that the great location means they don't need to make any effort to provide decent facilities for their customers.

Pitch sizes are adequate - not generous but ok. However, some caravans were badly positioned in them. Our immediate neighbours were so close to our motorhome that often it felt as if they were in there with us. The site managers either didn't notice the chaotic, crowded positioning of caravans or they didn't care.

The shower block is appalling for a site that charges 22 a night in July. Four very 'tired' toilet cubicles and two showers is totally inadequate on a site that has 100+ people in tents, caravans and motorhomes. The two showers have no doors - just curtains. The water reduces to a trickle whenever anyone flushes a toilet or runs a tap in the block. The washing-up area was also far too small for the number of people using it.

The site shop is hopeless, constantly running out of basics such as milk. Again, there seems to be a complete lack of thoughtfulness and care. With so many touring visitors and many more in the scores of statics surrounding them, you'd think the site shop would be a good little business. But no.

There's no dedicated MSP and the CDU is a slog to get to - thoughtlessly positioned too far away from where tourers and campers are actually pitched.

We've stayed on so many lovely sites, from little CLs to big Club sites, where the owners have gone to great lengths to give their guests a pleasant stay. Castle Bay seems to have the opposite ethos - rubbish facilities, contempt for their customers, and all at high prices. We felt thoroughly ripped off and we won't be back. Such a shame, because with some investment, thoughtfulness and care, this could be a fantastic site.

Date of Visit: June 2013 Unit:  Tent Rating:
Reviewer: THOMPSONTENT 2 reviews from this member

We camped at Castlebay for 4 nights through midsummer & the summer solstice. Having arrived later on our first evening, we didn't pick up the welcome information provided & being more intent on pitching before the sun set, pitched in an area outside the invisible line flanked by 2 small bollards. Being very happy with the tents position & overlooking the Irish sea on a warm, calm night, we settled down to rest. There were no other tents whatsoever on the site. In the morning having gone to reception to pay for the stay & pick up the loo/kitchen block key, we were asked to move the tent because, 'everyone likes to camp down there & have BBQs & don't use the toilet block. We can't have that & you must pitch above the (invisible) line. It's been a site rule that goes back many years'. Despite explaining that we had a portable loo, we were still asked to move, much to our disappointment due to the sloping nature of the tenting area. Only one more tent appeared for the rest of the weekend.

The toilet block provides adequate facilities & hot showers although no power points for e. G. Hairdryer. There is a small area to wash utensils that accommodates one person at a time. The site shop had very little stock & many empty shelves & doesn't sell the basics, morning rolls or newspapers. The shop staff were very nice & very helpful.

The picturesque village of Portpatrick is a short walk away either on the coastal path or down through the old railway track, both very nice walks. There are 3 hotels, all serving food all day & with live music. We have never experienced such helpful, can do, staff in each! How nice.

In all the stay was fine & the summer solstice very special as we looked out over the Irish sea from our pitch & watched the various lighthouses flashing in the dark. The site is worth visiting just to experience the views!

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