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Visitor Reviews - Thirlestane Castle Park

  Campsite and Caravan Park Search > UK > Scotland > Berwickshire > Site Reviews

Thirlestane Castle Park
Thirlestane Castle
Lauder
Berwickshire   (Browse area)
TD2 6RU   See Map                                 Share Google Plus  Tweet This!  Share on Facebook
Tel: 01578 718884

Facilities:  (Key)
          

Nearby:
1m  1m  1m 1m   10m  1m 

Pitches: 50
Open: April To September

Rating: Average Review Score: 6/10 from 10 Reviews
              6/10 from 10 Reviews


Units accepted:    Tents  Caravans  Motorhomes Caravan Storage Storage  Statics on Sale 

Reviews:  10 in total, now showing 1 to 6                 Previous 6          Next 6
Jump to Page   1   2  

Date of Visit: August 2013 Unit:  Touring Caravan Rating:
Reviewer: Jackadoo 5 reviews from this member

Stayed on this site for the 2013 Lauder Common Riding. This was the first time in our own caravan but we have stayed in a tent on a number of occasions in the past. Arrived on Friday evening to be welcomed by warden speaking very loudly to a French visitor whose English was perhaps as good as my French (poor). It was like a scene from Fawlty Towers. Volume does not equate to improved understanding.

Shown to our pitch on sloping ground but this wasn't a problem. Grass very long though. Long list of rules and regulations which are pretty much common sense anyway but as mentioned in another review they were verbally enforced. Not really necessary.

The touring/tent area is not well provided with electric hook-up points and unless you've got a very long cable make sure you're close to one of the few connections points. Disposal of grey water is a good distance from the far end of the site at the shower block as is the chemical disposal point. Toilet block/showers were very clean. Drinking water points are also lacking in numbers.

The one major gripe is the general attitude of the wardens. The site looks good due to their efforts but their approach to visitors is dire. It would appear that if you're a regular and know them, all is well (if they like you). First timers or infrequent visitors like me feel like we're an annoyance.

Finally, we asked to stay a couple of extra hours on the Sunday. However, due to a noise complaint from the previous evening we were told under no circumstances should we leave after 12 noon. 8 minutes late and they were on us like midges. Given that A- it was Common Riding weekend and as such visitors such as myself inject much needed cash into the town. B - No-one was told who the complaint was about. C- we were in bed by 10:30pm on the Saturday night but I believe the finger was pointed in our direction. D - Why weren't the wardens checking the site for noise on what can be a busy weekend?

There are other issues but I'll leave it at that. Will I be back? Good question but I doubt it.

Management response: Dear Jackadoo,

Thank you for taking the time to write your thoughts about the site, we value all our customer feedback.

Please accept our apologies for the customer service your felt that your received the last time you visited us. Since we discovered your review, we have been actively working to improve our customer service and have put plans in place to be more flexible to our valued customers. You may notice a few other improvements - we are currently updating the shower block and getting the site ready for the new season which opens on 1st April. We very much hope you will visit us again. Please call our site manager directly should you wish to discuss any further

With best wishes

The Team at Thirlestane Castle Caravan Park

Date of Visit: July 2012 Unit:  Motorhome Rating:
Reviewer: Mrsgrinchy 5 reviews from this member

We stayed here just one night as a stopover, travelling from Northumberland up to Scotland. We were made welcome and the facilities were clean and tidy.

We had a level hard standing pitch, unfortunately for me with the odd nettle forcing it's way through the gravel!

The weather was not brilliant which may have coloured our judgement regarding the surrounding area, but we were not sure we would personally choose this site for a prolonged stay.

Date of Visit: June 2012 Unit:  Tent Rating:
Reviewer: Fernypooh 2 reviews from this member

Had 6 nights at this lovely peaceful campsite on the edge of Lauder. Wardens were lovely and the toilet block was kept immaculately clean. Brilliant for exploring the borders and a great base for the Jim Clark rally in Duns.

If you're looking for a nice quiet base to travel the area then this is the ideal place and the fact that you can walk into town in less than 10 mins for the local shops and a few nice bars means you can leave the car at the site.

Only slight criticism would be that the grass was very long so we had damp feet for 6 days!

Date of Visit: August 2011 Unit:  Touring Caravan Rating:
Reviewer: Manj 10 reviews from this member

Stayed at this site for a weekend as a stopover on our holidays. It is very handy for visiting Lauder, which is within walking distance of the site. The toilet block was always spotless, although it is beginning to look a bit dated.

The weather wasn't good when we were there and as there is no heating in the toilet block it was quite cold when showering, although the water was always hot.

The site is mainly sloping but we were given a hardstanding so didn't encounter any problems.

One slight issue was that the grass was very long - perhaps the bad weather accounted for this. We also felt that there was no atmosphere on site as there were mostly seasonal tourers which were unoccupied while we were there.

Thirlestane Castle is closed on Fridays and Saturdays, which isn't handy if you are just there for a weekend visit.

Having said that we would return in the future.

Date of Visit: August 2010 Unit:  Tent Rating:
Reviewer: Rickyboy 3 reviews from this member

This campsite is situated at the edge of the border town of Lauder with its decent pubs and a brilliant fast food shop which offers made on the spot pizzas to die for.

The site itself is very nice and clean and my wife and I were able to park our car next to our tent. The site consists of a number of privately bought holiday homes with permanent summer residents, about a similar number of touring caravan pitches and a small grassy area for tents.

The park is part of the Thirelstane Castle Estate which I think may account for the high amount of rules and regulations, much more than normal. We were subjected to a long “welcoming” lecture on the do’s and don’ts accompanied by a written set of rules which must be obeyed.

Date of Visit: June 2010 Unit:  Touring Caravan Rating:
Reviewer: Lindjemp 28 reviews from this member

Very well kept site - we managed to get hard standing so it was pretty level (most of the field is on a slope) Had to borrow an extension for our electric cable (£15 deposit) Couple who run it are very friendly.

Shower block spotless - 3 showers in the ladies - not huge but at least have 2 hooks to hang stuff. Mop and bucket provided and cloths at the sink. Not heated or have an electric plug for hairdryers which is a shame. Short walk to Thirlestane Castle but we couldn't go as it is not open on a Friday or Saturday.Nice area for walks and a smashing chip shop in Lauder itself.

Saying all this, its a very nice site for some but we wont be back - I thought it quite expensive for what is basically a field and there are soooo many rules and notices about. One member of our party was arriving separately and it was like the Spanish inquisition (what time are they arriving etc) Also notices no under 14's unaccompanied in the shower block!

We were going to the Common ridings at Hawick and had to leave at 7am - asked about the gate being open and was told under no circumstance would it be opened until 7.30. We were told to park on the other side of the trees on the Castle road - only a 5 minute walk back into the site but my daughter is disabled and walks with a crutch.

Previous     10 Review in total, now showing 1 to 6      Next

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