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Subject Topic: Fourways Leisure Group
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Message posted by Lassie on 10/5/2008 at 8:05pm
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Just wanted to say that i ordered a new Carpetina groundsheet on tuesday 29th April from the above people and it arrived on wednesday 7th May. Was very pleased with the delivery and thought they were worth a praise on this site! I hadn't heard of them before but  when searching for the Carpetina groundsheet (having decided that was the one we wanted) on Google their name came up (along with someothers, of course) and they were cheapest. Decided to use them, was a bit sceptical as things do not always work out do they? But it did work, i am very pleased.

Well done to them.

Just have to wait 2 weeks before trying it out! Going to Le Brevedent, Normandy on 25th May. Can't wait.


Message posted by Geetee on 10/5/2008 at 11:08pm
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It's always nice to read of good service and is something I always make a point of posting.  I want to give a big thanks yet again to Riversway Leisure who come up trumps again with my order for the Cadac roast pan, ordered and delivered offshore within 4 days - excellent, so now some serious roasts when on holiday.

How long will you be at Le Brevedent for, we are arriving on 6th June for 5 nights before going up to Amiens and then Holland.  Just love LB it's the one site we go to every year to start our holiday as we can really wind down and relax there.



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Gaynor

I have three sides, left, right and wrong - which one are you on?


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Message posted by Jan P on 11/5/2008 at 7:44am
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Geetee can you let us know how you get on as I am tempted to buy the roast pan.

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Message posted by Geetee on 11/5/2008 at 8:35am
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Yes I will Jan, its a deep pan so should be good to hold a decent sized joint or chicken and all the veggies to roast, plus it will contain the juices to make a lovely gravy with which is what you can't make when roasting on the flat plate.

Some poor French chicken will be it's first victim and I can't wait, roll on 5 June.



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Gaynor

I have three sides, left, right and wrong - which one are you on?


Message posted by seepage on 08/6/2009 at 12:57pm
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I ordered an awning from them 10 days ago. I can not get an answer on the phone and my E-mails are being returned as undeliverable. Does anyone know if they are still trading.

Message posted by greengrass67 on 10/6/2009 at 6:22pm
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ORDERD A STEP FROM CARAVANONLINESHOP [ FOURWAYS LEISURE] SIX WEEKS AGO THEY TOOK MY MONEY BUT NOTHING HAS ARRIVED. PHONED BUT WOULD NOT ANSER . EMAILS RETURNED . IT APPEARS THEY ARE DODGY. I THINK THE POLICE SHOULD BE INFORMED. WHAT DO YOU THINK.



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ALLROUND CAMPER

Message posted by allanwater on 12/6/2009 at 3:13pm
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We also ordered an awning from them - on 1st June. The money was taken from my account immediately. So far no delivery and no updates. No answer from phones or email. If I haven't heard anything by Monday I'm going to see what trading standards can do.

Message posted by Captain_Wookie on 12/6/2009 at 5:09pm
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I have done a quick count up on both threads about Fourways.

Looks like 6 UKCampsite users have been ripped off by this company.

Let us know how you get on with Trading Standards allanwater.

I have asked for my money back from the Mastercard.


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Message posted by mrjbh01 on 12/6/2009 at 8:55pm
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I ordered 2 boxes of "Blue Diamond Pile Driver Pro Pegs" on 2 June, for same day dispatch. The money was taken straight away and I have not received anything so far. Like others, all I get when I telephone, is an answer machine and e-mails are returned as undeliverable. Got a friend, who lives nearby, to check them out on Thursday 11 June. They said it was open and looked to be business as usual, but unfortunately did not get to speak to anybody. Think you have to wait one month before claiming money back from your credit card. I may go across to Mansfield myself to see what's going on. I'll let you know.

Jeff

Message posted by seepage on 12/6/2009 at 11:33pm
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I phoned Kampa a few days ago to see if anyone else might have an awning. They said the are sending a batch out to fourways, they have been in contact with them and they are still trading as normal.

Still not got my awning yet though.


Message posted by mrjbh01 on 16/6/2009 at 10:24am
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Sorry, didn't manage to go to Mansfield to check them out. Did send an e-mail to SecureTrading, the people who take the money from your credit card, to ask them to suspend the account of FourWays Leisure. They said "All their invoices are paid on time so unfortunately the account cannot be suspended". They did advise me to contact my credit card company. Still not received my goods and still not been able to contact them. I'll give it till the end of the month.  17

Regards,

Jeff


Message posted by mrjbh01 on 17/6/2009 at 7:52pm
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Good news. Got home tonight to find my goods have been delivered today. No explanation as to the delay but complete and exactly as ordered. Funny way to run a business though. Hope others receive their orders soon. Cheers,
Jeff

Message posted by allanwater on 18/6/2009 at 2:16pm
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Amazingly my awning arrived this morning (17 days after ordering). Just waiting for a camping table now.
I spoke to the awning supplier - I think there have been quite a few problems with deliveries from Fourways recently. I think I'm one of the lucky ones by the sound of it.

Message posted by Captain_Wookie on 19/6/2009 at 12:06pm
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Well I have still not recieved my groundsheet 42 days after ordering.

38 days since an email saying it had been shipped.

However I did get a letter yesterday from Mastercard saying that I will get my money back.


Message posted by Chris Lewis on 20/6/2009 at 4:40pm
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I have been waiting weeks for my awning. Once again paid on ordering.

A family friend visited them for me on Thursday, he claimed that his Dad is unwell and due to storms his internet etc hasn't been working????

The long and short was my awning should be in to him on Friday then to me this week. The payment I paid will only be given to him after delivery so I'm going to speak to them on Monday to ask for a refund.

I have also contacted the Police as advised by my bank after reading reviews about them.

If anyone else has found a way forward please let me know. I have 4 kids and have saved for months for this and go on holiday in 9 days.

 



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Chris

Message posted by seepage on 20/6/2009 at 10:11pm
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where did you read the reviews Chris?


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