Reference Four Ways Leisure. We purchased an awning at the Caravan and Camping Show at Stratford upon Avon on 7th June. After paying in full, we were advised that delivery would be within 5 to10 working days. This time has now elapsed and after several tries at phoning and e.mailing without any answer I have contacted Trading Standards. I have also enquired at Companies House to see if there is any record of Four Ways Leisure as a limited company. There isn't.
The advice from Trading Standards is: write to the company stating date and time of purchase, how payment was made, number of telephone calls and e.mails made. Wording to the effect that they are now in breach of their quoted delivery time and asking for an immediate reply to query.
I am doing this now and will post any result which may help others, as well as updating Trading Standards. Advice from Companies House is that at the banks discretion some refund of monies spent may be available. We will also appoach our bank and see what their advice is.
Good luck everyone still trying to get goods.