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Visitor Reviews - Hedley Wood Caravan & Camping Park

  Campsite and Caravan Park Search > UK > England > South West > Devon (North) > Site Reviews

Hedley Wood Caravan & Camping Park
Tackbear Road
Nr Bude
Devon (North)   (Browse area)
EX22 7ED   See Map
Tel: 01288 381404
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 Featured Site

Pitches: 120
Open: Open All Year

Rating: Average Review Score: 8/10 from 49 Reviews
                8/10 from 49 Reviews

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Who's it for
 Adults Only   Club Members Only   Rallies Welcome   Naturist Site 
 Dogs Welcome   No Dogs Allowed   Groups Welcome   Motorbikers Welcome 
 Toilet Facilities   Hot Showers   Washing Up   Bathroom 
 Baby Changing Facilities   Laundry On Site   Drinking Water   Disabled Friendly 
 Chemical Disposal   Battery Charging   Gas Exchange   Recycling Facilities 
 Kitchen Facilities   Freezer Available   Motorhome Point   Fully Serviced Pitches 
 Shop On Site   Bar On Site   Restaurant On Site   Wifi Access 
 Kids Playground   TV Room   Games Room   Evening Entertainment 
 Fishing <5 miles   Wild Swimming   Indoor Pool   Outdoor Pool 
 Horse Riding <5 miles   Cycle Hire <5 miles   Golf <5 miles   Tennis 
 Beach <5 miles   Watersports <5 miles   Boat Launch / Mooring <5 miles 
Other Features
 Sea Views   Working Farm   Campfires Allowed   Open All Year 
 Waterside Location   Dog Walk   Public Transport <1 mile 

Reviews:  49 in total, now showing 1 to 6                 Previous 6          Next 6
Jump to Page   1   2   3   4   5   6   7   8   9  

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Date of Visit: August 2018 Unit:  Tent Rating:
Reviewer: Rougeandkanks 2 reviews from this member

Never Again, terrible site! Toilet/shower facilities rarely cleaned and in a bad state of repair, one of the gents cubical toilets was laying on its side our whole visit. Guests openly smoking drugs around the site day and night and more to the point around my young children, when mentioned to the staff I received a reply of OH!, we will look into it, nothing was ever done or said. Site prides itself on being dog friendly(most sites are) but dogs that were put in the kennels barked all day distressed, disturbing guests and were never checked on by staff. Guests allowed to set up tents at midnight waking the whole field up due to no silent hour policy, and family’s with disgusting language shouting and screaming day and night at there poor children. All the points I have made were flagged up with the management multiple times, but there attitude seemed to be out of site out of mind as nothing was ever done. The final straw for us leaving early was when a neighbours tent was slashed, outside and the bedrooms inside. Again staff were not interested. If you are a family looking for a relaxing time do not book.

Date of Visit: May 2018 Unit:  Touring Caravan Rating:
Reviewer: Ben and honey 2 reviews from this member

We have our Touring caravan stored at Hedleywood and have done so for several years, We love this site My Husband and Our Dog Archie, it has improved very much with a New Manager Paul who is extremely friendly and helpful and also not forgetting George and Amanda who are really friendly staff, in fact we have not come across anybody there who is not helpful. I know there is a lot of work going on but that is not a bad thing as it is getting improvements all the time, it will take a little while to get it all together but bare with them, they are doing there best. They also open the club house a lot more than it ever was with music which is good, they are trying different things to improve it which I for one are grateful, more things for the teenagers would be an advantage.

We have been down to our caravan April, May, June, got a week in July, Long weekend for my Birthday in August and a week in September, We cannot wait.

Give it a chance, Hedleywood is a lovely setting and not far from Bude

Roll on 3 weeks time for our holiday. Well done the New Team at Hedleywood

Date of Visit: July 2017 Unit:  Tent Rating:
Reviewer: AdamsFamily6162 1 review from this member

A real find! Choose own electric hook-up pitch - bonus! Toilets, showers & washing-up facilities immaculate with constant hot water. Bar food gorgeous & very, very reasonable. Staff friendly/helpful!

Date of Visit: December 2016 Unit:  Static Rating:
Reviewer: Heatherv8 1 review from this member

Just returned from a New Year stay at this site, the staff are VERY friendly, its a very pretty site, and they really pushed the boat out at new year, including Santa making a stop over, I know you had to pay for the food but £7 for adults and £4 for children ( including a gift)is excellent value for money.

Unfortunately I couldn't eat anything at the buffet, due to me being coeliac, shame as the food looked amazing, but I mentioned it to the lovely lady who was preparing food, and she asked what she could prepare for me, so off she went to do me a jacket potato with salad etc, all done with a smile, without making me feel a nuisance, first class customer service,

The children enjoyed seeing the animals, but couldn't play at the park as the weather had been too wet.

Unfortunately we wont come back as the caravans are in really poor condition now, our caravan number 20, had 2 faulty doors, one let daylight in at the top, one let it in at the bottom, I did mention it at reception, and the lady did offer to send someone down to see if anything could be done, but did comment as the vans are really old now, the hinges might be too fragile to do anything with, so we ended up taping both doors up, but the van was still very cold with the heaters on, the gas fire didn't actually do a lot, a very small flame, so we all slept in pjs t shirts and socks, thankfully we took 3 season sleeping bags not quilts, but the top of them and the pillows were icy cold in the morning, as it was too expensive, as well as possibly dangerous, to leave the heaters on all night,

Such a shame that the van let the site down for us, as the staff are a credit to the site,

One more thing to note, is a car is really important as the site is in the middle of nowhere, but if you take your own van, love a pretty and quiet site with wonderful staff, this would be perfect for you,

Date of Visit: November 2016 Unit:  Static Rating:
Reviewer: WetWindyHappy 2 reviews from this member

We booked because of the description that used words like 'peaceful' and 'Dog Friendly', we arrived the day of the Fireworks and can only describe that evening as absolute animal cruelty for us (I kid you not).

Don't get me wrong, we were advised of the pending fireworks, but thought that as they are a pet friendly site they would conduct it responsibly (more colour than bangs and away from the accommodation areas, but its only a small site, that would have been difficult), we were very wrong.

The site owners may not consider around an hour of intense and very loud and consistent explosions, accompanied by very loud music to be animal cruelty (tell it to the dogs that were absolutely petrified), and they may feel this review is unfair, but we paid for the words that are used to describe the site (for one torturous hour this was the polar opposite, and ruined the lot, our dog was not right for a few days afterwards).

This was probably our fault for visiting around that time, but, If you love your dog, don't visit around any sort of celebration time. It would have been nice to have been warned properly (we won't be making that mistake again).

On the whole the site itself was OK.

10/10 for end of season prices.

Cleanliness of caravan was OK, but dead flies lay in the lamp shades of the caravan and the steps into our caravan didn't look safe (just my opinion).

Didn't use any of the other services, so can't comment.

The British Holiday industry has become very expensive from a customer point of view (and that which is offered has appeared to remain the same) but this site has to be the best value for money that I have found (I looked at well over 100 sites around the UK when looking for a static caravan doggie holiday, pity the fireworks spoilt it, we were in desperate need of a holiday which unfortunately didn't happen for us).

Just our experience, I gave it 9 out of 10 because probably 99% of the time this site is half decent.

Date of Visit: August 2016 Unit:  Touring Caravan Rating:
Reviewer: Donna jane 1 review from this member

We have been going to hedley wood for a number of years and we find the site very pleasant. The staff are helpful and willing to help. There are facilities which are cleaned regularly and a bar which serves great homemade food. Dogs are welcome free of charge. If you have a problem you just speak to the staff and if possible they will resolve the problem for you. All in all we give it 10 out of 10 and will be returning again and again.

Previous     49 Reviews in total, now showing 1 to 6      Next

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