My step failed, it was only the small gear and spline, as mine was just 2 years old I contacted Thule and they sent me a replacement FOC.
The new one has a been made using a stronger material.
How old is the step
I think I got a replacement spline from hill view awnings as a spare , about £28 , great service.
Have a look on I tube as there is a god video on how to replace it
barry not sure if you know but there is a post edit button for use up to two hours after posting.
------------- XVI yes?
As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.
A day of all things motorhome and campervan. The show is held both in the main indoor arena and across the grounds. Catering, hot drinks and food options are available. Easy access to the site and free parking included. Win one of five pairs of day tickets