Insurance Quotes
Insurance Discount Campsite Offers All offers
UK Sites French Sites European Sites Map Search Text Search Near your Location Popular Searches Leave a Review My Saved Sites Add a New Site
All Sections Caravanning Camping Tent Talk Motorhomes Trailer Tents Backpacking Equipment Statics UK Campsites Camping Abroad General Chat News More Sections Latest Posts
All Adverts Tents for Sale Caravans for Sale Motorhomes for Sale Equipment for Sale Post an Advert Campsite Jobs
All Categories Caravanning Advice Caravan Equipment Tents and Camping Motorhomes Towing and Towcars Equipment Furniture and Cooking Electrical / Gas Shows and Events General More Categories
Join for Free Log In

Advertisement

Message Forums
Welcome Guest Register  Log In  Search  Latest Posts
 Reception - All Forums
  Life in General 		Share   Post on X / Twitter  Share on Facebook  Email
Subject Topic: Exceptional customer service.
Post Reply
Personbofs
via mobile 25/8/2025 at 9:09pm
 Location: Cumbria
 Outfit: Coachman VIP 520 View bofs's Profile View Profile   Reply to bofs Reply   Quote bofs Quote  
Joined: 10/1/2008

Diamond Member
Diamond Member

Forum Posts:   2897
Site Reviews Total: 104
Site Reviews 2026: 0 
Site Reviews 2025: 2 
Site Reviews 2024: 5 
Site Reviews 2023: 4 
Site Reviews 2022: 11
Site Reviews 2021: 6 
Site Reviews 2020: 9 
Site Nights 2026: 0
Site Nights 2025: 8
Site Nights 2024: 22
Site Nights 2023: 25
Site Nights 2022: 54
Site Nights 2021: 24
Site Nights 2020: 36
We broke our journey to Portsmouth, for the ferry to France for our 5 week trip,overnight on Tuesday.
When we unhitched the caravan, bits of the Alko front pad fell onto the ground.
The next morning we phoned Spinney Caravans, Warwick (previously Broad Lane Leisure) - about 10 miles away and not far out of the way of our onward journey - and not only did they have the part, which they kept for us, they agreed to have someone available to fit it for us on arrival, so that we could carry on and still be on time for our ferry.
Within half an hour of arriving, we were on our way again. We were so relieved, and so grateful to the staff at Spinney caravans for all their help.
We cannot sing their praises highly enough.


PersonMrs. Bonce
via mobile 26/8/2025 at 7:09am
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

Diamond Member
Diamond Member

Forum Posts:   13177
Site Reviews Total: 398
Site Reviews 2026: 0 
Site Reviews 2025: 10
Site Reviews 2024: 25
Site Reviews 2023: 26
Site Reviews 2022: 37
Site Reviews 2021: 26
Site Reviews 2020: 11
Site Nights 2026: 0
Site Nights 2025: 82
Site Nights 2024: 119
Site Nights 2023: 119
Site Nights 2022: 154
Site Nights 2021: 140
Site Nights 2020: 63
That's lovely Bofs. Where were you 10 miles from Warwick? I used to live about 10 miles from there


PersonMonty15
26/8/2025 at 1:58pm
 Location: London
 Outfit: Lunar Cosmos 524 View Monty15's Profile View Profile   Reply to Monty15 Reply   Quote Monty15 Quote  
Joined: 17/9/2015

Diamond Member
Diamond Member

Forum Posts:   3064
Site Reviews Total: 1
Site Reviews 2026: 0 
Site Reviews 2025: 0 
Site Reviews 2024: 0 
Site Reviews 2023: 0 
Site Reviews 2022: 0 
Site Reviews 2021: 0 
Site Reviews 2020: 0 
Site Nights 2026: 0
Site Nights 2025: 0
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
It's really nice to hear of a business giving good customer service, even going out of their way to provide over and above!


PersonMrs. Bonce
via mobile 26/8/2025 at 2:32pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

Diamond Member
Diamond Member

Forum Posts:   13177
Site Reviews Total: 398
Site Reviews 2026: 0 
Site Reviews 2025: 10
Site Reviews 2024: 25
Site Reviews 2023: 26
Site Reviews 2022: 37
Site Reviews 2021: 26
Site Reviews 2020: 11
Site Nights 2026: 0
Site Nights 2025: 82
Site Nights 2024: 119
Site Nights 2023: 119
Site Nights 2022: 154
Site Nights 2021: 140
Site Nights 2020: 63
Ignore me, on the motorway I assume.


Personbofs
via mobile 27/8/2025 at 6:51am
 Location: Cumbria
 Outfit: Coachman VIP 520 View bofs's Profile View Profile   Reply to bofs Reply   Quote bofs Quote  
Joined: 10/1/2008

Diamond Member
Diamond Member

Forum Posts:   2897
Site Reviews Total: 104
Site Reviews 2026: 0 
Site Reviews 2025: 2 
Site Reviews 2024: 5 
Site Reviews 2023: 4 
Site Reviews 2022: 11
Site Reviews 2021: 6 
Site Reviews 2020: 9 
Site Nights 2026: 0
Site Nights 2025: 8
Site Nights 2024: 22
Site Nights 2023: 25
Site Nights 2022: 54
Site Nights 2021: 24
Site Nights 2020: 36
Quote: Originally posted by Mrs. Bonce on 26/8/2025
That's lovely Bofs. Where were you 10 miles from Warwick? I used to live about 10 miles from there


We were staying overnight at Gate Farm CL near Balsall Common.


Advertisement



PersonMrs. Bonce
via mobile 27/8/2025 at 9:12am
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

Diamond Member
Diamond Member

Forum Posts:   13177
Site Reviews Total: 398
Site Reviews 2026: 0 
Site Reviews 2025: 10
Site Reviews 2024: 25
Site Reviews 2023: 26
Site Reviews 2022: 37
Site Reviews 2021: 26
Site Reviews 2020: 11
Site Nights 2026: 0
Site Nights 2025: 82
Site Nights 2024: 119
Site Nights 2023: 119
Site Nights 2022: 154
Site Nights 2021: 140
Site Nights 2020: 63
We have stayed there, a lovely site. Not many sites in that area we have not used, but I once lived at Kineton in South Warwickshire


Personbofs
via mobile 27/8/2025 at 9:19pm
 Location: Cumbria
 Outfit: Coachman VIP 520 View bofs's Profile View Profile   Reply to bofs Reply   Quote bofs Quote  
Joined: 10/1/2008

Diamond Member
Diamond Member

Forum Posts:   2897
Site Reviews Total: 104
Site Reviews 2026: 0 
Site Reviews 2025: 2 
Site Reviews 2024: 5 
Site Reviews 2023: 4 
Site Reviews 2022: 11
Site Reviews 2021: 6 
Site Reviews 2020: 9 
Site Nights 2026: 0
Site Nights 2025: 8
Site Nights 2024: 22
Site Nights 2023: 25
Site Nights 2022: 54
Site Nights 2021: 24
Site Nights 2020: 36
I didn't realise you'd lived as far north!


PersonMrs. Bonce
via mobile 27/8/2025 at 9:27pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

Diamond Member
Diamond Member

Forum Posts:   13177
Site Reviews Total: 398
Site Reviews 2026: 0 
Site Reviews 2025: 10
Site Reviews 2024: 25
Site Reviews 2023: 26
Site Reviews 2022: 37
Site Reviews 2021: 26
Site Reviews 2020: 11
Site Nights 2026: 0
Site Nights 2025: 82
Site Nights 2024: 119
Site Nights 2023: 119
Site Nights 2022: 154
Site Nights 2021: 140
Site Nights 2020: 63
I was actually born in Sussex, Welsh mother, Scottish father who met in ww2. They had to move to near Huntingdon when I was a baby. We moved to Warwickshire when I was 8. 3 years at college in Wrexham, then London for work. OH is from Donegal. We moved to Luton for affordable housing.


Personbofs
via mobile 27/8/2025 at 10:25pm
 Location: Cumbria
 Outfit: Coachman VIP 520 View bofs's Profile View Profile   Reply to bofs Reply   Quote bofs Quote  
Joined: 10/1/2008

Diamond Member
Diamond Member

Forum Posts:   2897
Site Reviews Total: 104
Site Reviews 2026: 0 
Site Reviews 2025: 2 
Site Reviews 2024: 5 
Site Reviews 2023: 4 
Site Reviews 2022: 11
Site Reviews 2021: 6 
Site Reviews 2020: 9 
Site Nights 2026: 0
Site Nights 2025: 8
Site Nights 2024: 22
Site Nights 2023: 25
Site Nights 2022: 54
Site Nights 2021: 24
Site Nights 2020: 36
I wouldn't expect to hear Luton and affordable housing in the same sentence!


PersonMrs. Bonce
via mobile 28/8/2025 at 6:53am
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

Diamond Member
Diamond Member

Forum Posts:   13177
Site Reviews Total: 398
Site Reviews 2026: 0 
Site Reviews 2025: 10
Site Reviews 2024: 25
Site Reviews 2023: 26
Site Reviews 2022: 37
Site Reviews 2021: 26
Site Reviews 2020: 11
Site Nights 2026: 0
Site Nights 2025: 82
Site Nights 2024: 119
Site Nights 2023: 119
Site Nights 2022: 154
Site Nights 2021: 140
Site Nights 2020: 63
That was in 1975, it was indeed affordable compared to London. We have lived in the same house for 50.years.Toyed with the idea of moving to South Wales but never quite made it.


Advertisement



Personbofs
via mobile 28/8/2025 at 10:56am
 Location: Cumbria
 Outfit: Coachman VIP 520 View bofs's Profile View Profile   Reply to bofs Reply   Quote bofs Quote  
Joined: 10/1/2008

Diamond Member
Diamond Member

Forum Posts:   2897
Site Reviews Total: 104
Site Reviews 2026: 0 
Site Reviews 2025: 2 
Site Reviews 2024: 5 
Site Reviews 2023: 4 
Site Reviews 2022: 11
Site Reviews 2021: 6 
Site Reviews 2020: 9 
Site Nights 2026: 0
Site Nights 2025: 8
Site Nights 2024: 22
Site Nights 2023: 25
Site Nights 2022: 54
Site Nights 2021: 24
Site Nights 2020: 36
Probably wouldn't bother now then!



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next
Quick Links - All Forums - Life in General - Top of Page

     Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...















    Upcoming Event

UKCS Meet Elvaston Steam Rally 2026 03/07 to 06/07

Amazing family weekend with old steam engines, classic car displays, market stalls, and full catering and bar. And camping on site - Save £25 by booking in advance.


5947 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Special Offers]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Tent Reviews] 

[Contact Us] 



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2026


Advertisement
Advertisement

Advertisement