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Subject Topic: Sky email address
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PersonMrs. Bonce
via mobile 02/9/2024 at 9:54am
 Location: Luton (no jokes plea
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I need to change it as my email address was hacked. Can't change it on the system. Had a long conversation with the help centre, no joy. Any ideas please?

Also Discovery plus say we don't have an account. We do!


Personseanfdh
02/9/2024 at 10:08am
 Location: North Devon
 Outfit: Robens Fairbanks Coleman Phad X3 View seanfdh's Profile View Profile   Reply to seanfdh Reply   Quote seanfdh Quote  
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Do you want to change the email address that Sky use to contact you? Or change an at sky email address?

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Sean


Personseanfdh
02/9/2024 at 10:11am
 Location: North Devon
 Outfit: Robens Fairbanks Coleman Phad X3 View seanfdh's Profile View Profile   Reply to seanfdh Reply   Quote seanfdh Quote  
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Does this help? https://www.sky.com/help/articles/change-email-address-account

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Sean


PersonMrs. Bonce
via mobile 02/9/2024 at 10:32am
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
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Looks like it's worked, thanks. But now I have a message stating that my account has closed!


PersonFiona W
via mobile 02/9/2024 at 11:37pm
 Location: Ayrshire
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Quote: Originally posted by Mrs. Bonce on 02/9/2024
I need to change it as my email address was hacked. Can't change it on the system. Had a long conversation with the help centre, no joy. Any ideas please?



In 2012, my BT email was hacked. I found out when friends phoned to check I was ok because they’d had the “been robbed in Manila, send money ” email. I was self employed, I opened my email & all 4000 emails in my in box had gone. I’d also lost all my (mostly work) contacts. The BT help desk woman was brilliant: she had to go into my account by a back door so we could change my password to stop further access. The hacker had subtly changed my email address & set up automatic forwarding to it, which she removed. It took 2 weeks for all but the most recent emails to come back.
What I’m saying is: it’s a horrible thing when it happens but you don’t necessarily have to get a new email address. Though it sounds like you have that already. I hope you get sorted ok.

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PersonMrs. Bonce
via mobile 03/9/2024 at 7:12am
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
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Thanks Fiona, I have changed it now. A caravan site owner had an email supposedly from me asking for £300! I had already told her that I had been hacked.


PersonMrs. Bonce
via mobile 03/9/2024 at 8:55am
 Location: Luton (no jokes plea
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Now also managed to get Discovery plus back via Sky.


Personbilly
via mobile 07/9/2024 at 12:42pm
 Location: North Essex
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Better idea is to use an encrypted email like protonmail. Search it in App Store. Basic account is free. Mailfence is another one. I use them both. Also if you use the DuckDuckGo search engine app they do an email that redirects to your main email account with the trackers removed.

These days if you want to avoid your data being sold with the usual results as indicated in the op you need to avoid the well known email providers like gmail etc.

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Every day should be a holiday!


PersonMrs. Bonce
via mobile 07/9/2024 at 3:06pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

Diamond Member
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Thanks


Personblueexpo97
via mobile 07/9/2024 at 4:32pm
 Location: 
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Great info Billy thanks for that.

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XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.



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