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Subject Topic: on line banking (computer)
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Personrollsroyce
31/1/2013 at 4:54pm
 Location: wilts- spain
 Outfit: SWIFT CORNICHE MERC clk View rollsroyce's Profile View Profile   Reply to rollsroyce Reply   Quote rollsroyce Quote  
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i have downloaded google chrome and have got the same results.


Personjasie
31/1/2013 at 5:01pm
 Location: Bath
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just looking around....might it be java...ING seem to use that.
I have a lot of trouble with java in firefox.

I assume that is installed / up to date


have you cleared all the cookies?

Its seems odd that it wont let you past the login screen - that suggests your details are incorrect.


Personmikegalagher
31/1/2013 at 5:11pm
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I'm reading it that RR isn't even getting to the login screen, as the page won't load. That shouldn't happen with a new browser installed with standard default settings.

RR, has online banking ever worked for you?

-------------
Mike

My advice is worth no more than the price paid for it

Prague May/Jun 2017
Lake Annecy Aug 2017


Personrollsroyce
31/1/2013 at 5:20pm
 Location: wilts- spain
 Outfit: SWIFT CORNICHE MERC clk View rollsroyce's Profile View Profile   Reply to rollsroyce Reply   Quote rollsroyce Quote  
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yes it worked fine , but 3 months ago when i did my monthly check up i could not log onto the site, so for the last 3 months i have been ringing them up to get my "totals"


Personpath20
31/1/2013 at 5:24pm
 Location: Lancashire
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I had a problem with Barclays on-line a couple of hours ago.I rang them and they talked me through the problem.All's fine now.So pleased with Barclays today.
I have to use their mobile app on my iPad.


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Personjasie
31/1/2013 at 5:30pm
 Location: Bath
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i think the olnly solution is to call them and let them talk you through.

i am struggling to see how its your pooter as you have done fresh install on differnt browser


Personmikegalagher
31/1/2013 at 5:41pm
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+1. Good luck RR.

-------------
Mike

My advice is worth no more than the price paid for it

Prague May/Jun 2017
Lake Annecy Aug 2017


Personfragglerock74
31/1/2013 at 7:25pm
 Location: Leeds
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Are you logging in from a saved link, if so try typing the address fully into the address bar

 



-------------
Sharron

Magic Cove.... Newquay 18th May weather permitting
nothing else planned as yet


Personrollsroyce
01/2/2013 at 12:30pm
 Location: wilts- spain
 Outfit: SWIFT CORNICHE MERC clk View rollsroyce's Profile View Profile   Reply to rollsroyce Reply   Quote rollsroyce Quote  
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Hi i rang the bank this morning, they want my "ip address" how do i find that please .


Personmartytoon
01/2/2013 at 12:41pm
 Location: Newcastle upon Tyne
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If you go to the website whatismyipaddress.com it will give you a number along the lines of xxx.xxx.xxx.xxx where xs are numbers in range of 1 to 9.


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Personmikegalagher
01/2/2013 at 1:44pm
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I've never heard of a bank asking for an IP address. If they need it to send a test ping, the least they could do is explain how to find it. It'll be their IT Dept I'd guess, so they should know that most domestic connections aren't static - they change. Very curious.

-------------
Mike

My advice is worth no more than the price paid for it

Prague May/Jun 2017
Lake Annecy Aug 2017



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