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Topic: Caravan Club free legal advice.

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jsparkes201148

via mobile 18/3/2019 at 8:27pm
Location: Stockton on Tees
Outfit: Lunar Clubman SB Kia Sorento

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On two occasions this year i have used this free service, and found the solicitor i spoke to very helpful.

malkeiron

via mobile 23/3/2019 at 9:13pm
Location: Derbyshire
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Do they give free advice on anything or is it just caravan related as I had a very bad fall/trip last month at work and although I'm back at work I'm still suffering a bit. People at work keep telling me to make a claim but I'm not that sort of person.
Advice would be appreciated.
Keiron

PS my wife and I are caravan club members and have been for some years.

jsparkes201148

via mobile 24/3/2019 at 10:16am
Location: Stockton on Tees
Outfit: Lunar Clubman SB Kia Sorento

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You will speak to a solicitor, and no it does not have to be caravan related.
The last time i called them it was about a dispute we had with Europcar. a car rental company.
0330 159 0433
You will need your membership number, they are open 24/7 i think.

malkeiron

via mobile 24/3/2019 at 12:09pm
Location: Derbyshire
Outfit: Volvo & Bailey

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Quote: Originally posted by jsparkes201148 on 24/3/2019
You will speak to a solicitor, and no it does not have to be caravan related.
The last time i called them it was about a dispute we had with Europcar. a car rental company.
0330 159 0433
You will need your membership number, they are open 24/7 i think.

Thanks very much for that. Will give them a call Monday

Keiron.

romany girl

via mobile 25/3/2019 at 6:58am
Location: Derbyshire
Outfit: ElddisAvante462 Honda CRV SE2.2 i-Dtec

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I used them to help reject a Kia Sportage Car many years ago, and found them to be Excellent. The car eventually went back to Kia and was rebuilt, resprayed, and a cash settlement for any future devaluation due to the repairs being carried out obtained. This was in 1998. I kept the car a further two years before buying another tried and trusted Honda, but at least the Club service made sure that l would not be out of pocket due to the poor resale value after the repairs had been completed.

With my permission, both the Club and Autocar magazine ran an article and published the independent engineers report on my Kia under their 'Tried and Tested' report pages the following year. I would never ever buy another Kia again. The Club also found me the right man and company to inspect my Car for the inspection report to be carried out.

Julia

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Just love to be out amoungst Nature and Wildlife

Celebrating 37 years of Caravanning in 2019, Recently Considered Retiring, but Totally Addicted for Life!

iank01

25/3/2019 at 12:25pm
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Glad you found them to be helpful as they were totally useless when we asked for advice on rejecting our caravan 2 years ago.
The advice given was very poor and I knew more about CRA 2015 than they did and my knowledge was sparse. If we had taken their advice at the time we would have been several thousands pounds out of pocket!

misterg

via mobile 25/3/2019 at 1:08pm
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Probably depends on who answers the phone!
I used Which legal re dodgy Bailey caravan and first advice received was contradicted by a colleague covering for original lawyer who was on holiday.

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Mister G

freeatlast

26/3/2019 at 4:01pm
Location: Teesside
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I used them last year when rejecting our caravan and the advice given turned out to be incorrect. They claimed that a caravan was classed as a motor vehicle under the Consumer Rights Act. I really think they ought to have known this!

The 2 Tops

31/3/2019 at 12:21pm
Location: None Entered
Outfit: Swift Challenger Sport 524 VW Carave

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The Caravan Club have close association with caravan manufacturers (e.g., ads, and articles provided for the magazine), so if a claim is against a caravan maker I would not be surprised if CC HQ were unhelpful.
Bertie.

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The 2 Tops

iank01

31/3/2019 at 12:29pm
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Quote: Originally posted by The 2 Tops on 31/3/2019
The Caravan Club have close association with caravan manufacturers (e.g., ads, and articles provided for the magazine), so if a claim is against a caravan maker I would not be surprised if CC HQ were unhelpful.
Bertie.

I am not aware of any instances where a consumer can claim against a caravan manufacturer. Perhaps you meant the dealership or supplier and I would agree 100% with you.

jsparkes201148

via mobile 01/4/2019 at 1:49pm
Location: Stockton on Tees
Outfit: Lunar Clubman SB Kia Sorento

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The Free Legal service is provided by a third party for CC members so you are not speaking to anyone from the CC.

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