As you see, I live in N.E. Scotland and make good use of mail order.
On the 24th Sept, I ordered a small item from a supplier in the Midlands. It was sent (in a small padded bag)the next day by Royal mail 48 hr. Tracking service. It arrived yesterday , the 4th. October.
On Mon 3rd. Oct afternoon, I ordered a case of wine from a vineyard in Kent. It arrived this morning 5th. Oct by courier.
I wonder if there is much future for the Royal mail service. Striking isn't helping.
------------- Two drifters off to see the world.
I'm tired of reality, so I'm off to look for a good fantasy.
Mail around here is rather spasmodic. Sometimes it's very good, sometimes it's dreadful. I agree the strikes aren't helping but under the present circumstances I tend to be with the strikers.
However, on Monday afternoon (our post tends to come around 2:30pm these days) I got a letter from the NHS offering me an appointment I had been waiting for. Unfortunately the appointment was for that morning. The letter was dated 27th September, so if was posted the same day it was written it had taken 6 days to arrive. That did include a weekend though.
your lucky! since covid started we have been getting mail once a week! now i could understand if i lived in the likes of the highlands or somewhere equally remote, but i dont! im in a highly built up area wednesday afternoon if we are lucky is our day for delivery which could mean that post can take upto 2 weeks to arrive depending on the timing of posting on a tuesday if first class!
i have even tested this myself by posting a letter to me.
I can fully accept and understand the logistics of getting mail to remote and outlying areas, and that it's not unreasonably going to be slower than somewhere more 'connected', but I'm afraid Royal Mail just take the wee wee wherever you are! Read the small print on a 24H or 48H guaranteed shipment and RM blatantly say it'll be more like 48H or 72H respectively! How can they be allowed to advertise a service they have little intention of honouring! As to regular post, I usually get a great pile of it once a week, it's obvious from posting dates they simply sat on it for days! I'm in London and spitting distance of a number of major sorting hubs, it really is a case of they don't care and don't try!
Now couriers come in for some stick, and it's often deserved, but they also perform some impressive delivery times when they get it right. Twice recently I've ordered from Amazon and they've quoted 2 or 3 days for delivery, but having ordered in the afternoon, the package arrives next morning, and it's come half way across the country! The much hated Hermes, now branded Evri, have got packages to me within a day or so AND delivered at a w/e! I've not paid extra for rapid delivery in either case.
How can the couriers do it, and usually cheaper than RM on cost, whilst RM are so rubbish? RM used to be able to do quite respectable delivery times and were almost 100% reliable years ago before they started heading towards privatisation. IMHO, RM should still be a state owned/operated organisation more interested in service than profits.
I certainly don't send anything RM if I want confidence in it arriving promptly, or even at all, I've not received plenty that I know has been posted to me, and others fail to receive what I post to them.
You can send your letters of complaint to the CEO in Canada sorry she hardly came and then went, or Switzerland same again but he never came over here, the new one Thompson even when in Head Office with the Union on strike outside the building, was on the Radio telling the listeners how he was willing to talk. Refused to see or answer the phone, of course he could have lent out of a window, but no.
The secret talks with foreign buyers we believe are well on the the way.
The good news is that all three got or are still getting their very healthy bonuses. 4 million in the last year to the present 3 top bosses.
I would normally tell you what was causing the problems, operating procedures, equipment breakdowns, staff shortages, weather, transport routes, strikes or other issues.
The answer to that is see all the above
Once the best in the the world, now asset striped, monies going every where but back into the company.
Yes it is now profit before customers, so be kind to your postperson out in all weathers dealing with working practices that don't work, unhappy customers at the door, and having to go on strike to try to improve the situation. Athough the news reports always say it's about wages the fact is it includes keeping the universal service intact as well.
------------- Yesterday is already a dream and tomorrow is only a vision, but today well lived makes every yesterday a dream of happiness and every tomorrow a vision of hope.
My daughter has been waiting for delivery of a new squash racquet, ordered over a week ago.
This evening by chance I happened to notice the lid of a plastic garden storage box was slightly ajar. Opened it and there was a package in there. The racquet, but no idea how long it has been there. Had I not noticed it could have remained undoscovered for weeks.
Thanks Evri who didn't send any message, or leave any card. No wonder they changed the name from Hermes as they were also terrible.
I posted a envelope of old photographs to my sister in NZ. About 40 years old, no use to me but photos of her (then) only son as a boy, taken on my first visit out there. Normally packages take a few weeks. They never arrived & I wondered if the word “photographs” on the customs sticker had interested someone for whatever reason.
A year later (yes, a year) my sister said the package had arrived. It had gone via Portugal (???) according to a sticker, and had been opened & resealed. No idea if anything had been removed but the photos came in time for my nephew’s 50th birthday gathering & were of much interest to his own children who’d never seen photos of their dad as a boy.
I've never had much trouble with Hermes. There's a local lady with a white van who usually delivers round the villages. One courier must have put the wrong postcode into his SatNav as I received an email to say that he couldn't access my property. Strange as I live just off the main road through the village. I found that he was 10 miles away and had got stuck going up a farm track!
The best service round here is from DHL. When I needed a new burner for my central heating boiler I ordered one from a company in Londonderry and it was delivered to N. Aberdeenshire by DHL the following day.
------------- Two drifters off to see the world.
I'm tired of reality, so I'm off to look for a good fantasy.
I once ordered a rug from NI, can't remember the company, but it was delivered next day, very impressive. I have also found things left in the garden with no note. Amazon is always reliable. RM, we tend to get mail every few days.
We've never had any problem with Hermes. Our local guy is great, very friendly and usually within minutes of the tracking time. I think a lot must depend on the local agents. You can usually track them to your road too.
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