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Subject Topic: Scam Call
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16/11/2024 at 10:08pm
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Quote: Originally posted by ZIZAG on 16/11/2024
We Had a Scam call on our Landline
The Recorded Voice
An English speaking Lady
Sounded Authentic and for Real .
Saying ,There has been a Fraudulent
Amount of Money taken from your Debit Card of £199 .
And A Fraudulent Transaction taken from your Bank Account of £899 .
Press 1 To Stop .......
Or Continue to Discuss this with one of our Advisors .
    My Ar*e ,No Way you B*****d



Yes, I've had one of them before. Definitely a scam, do NOT press one, hang up immediately.


via mobile 16/11/2024 at 10:10pm
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Quote: Originally posted by Colin21 on 15/11/2024
I just never answer unknown numbers. If it's genuine or urgent they will leave a message, if they are a scammer they won't.




Not all unknown numbers are cold calls or scams. I worked at a hospital and when we direct dialled out it would show as unknown. If unknown calls were blocked I would have to get our switchboard team to place a calland hope it was answered (leaving a message could cause confidentiality issues), not ideal when trying to contact patients urgently


16/11/2024 at 10:12pm
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Anonymous calls on my line are blocked at the exchange, I don't even know they have called me.


-------------
Best Regards,
Colin


via mobile 16/11/2024 at 10:17pm
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Quote: Originally posted by Colin21 on 16/11/2024
Anonymous calls on my line are blocked at the exchange, I don't even know they have called me.



That's the type of system that caused problems contacting patients urgently


via mobile 16/11/2024 at 10:31pm
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Quote: Originally posted by JLines on 16/11/2024
Quote: Originally posted by Colin21 on 15/11/2024
I just never answer unknown numbers. If it's genuine or urgent they will leave a message, if they are a scammer they won't.




Not all unknown numbers are cold calls or scams. I worked at a hospital and when we direct dialled out it would show as unknown. If unknown calls were blocked I would have to get our switchboard team to place a calland hope it was answered (leaving a message could cause confidentiality issues), not ideal when trying to contact patients urgently



I have never understood why hospitals don't show their numbers now; I've also worked in the NHS for many years, but when I worked in a hospital, numbers were not withheld; then after that when I worked in a GP surgery, their number wasn't withheld either.   It obviously causes problems in not being able to contact patients, so why have that system?


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Ina


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via mobile 17/11/2024 at 8:16am
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Where I worked the main switchboard number would show but if numbers dialled from extensions didn't, even though they had direct dial in and out.   Very frustrating when trying to contact someone with the answer to a query or urgent appointment they had requested, sometimes they could be quite unpleasant about why we had taken so long to reply when someone had tried to call direct then had to make several calls via switch before getting a reply. We didn't leave messages as we had no way of knowing who might pick them up.


17/11/2024 at 8:39am
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Quote: Originally posted by JLines on 17/11/2024
Where I worked the main switchboard number would show but if numbers dialled from extensions didn't, even though they had direct dial in and out.   Very frustrating when trying to contact someone with the answer to a query or urgent appointment they had requested, sometimes they could be quite unpleasant about why we had taken so long to reply when someone had tried to call direct then had to make several calls via switch before getting a reply. We didn't leave messages as we had no way of knowing who might pick them up.



We had a similar problem when I worked in social care. We supplied aids and adaptations to enable people to stay at home or return from hospital.

-------------
Freedom is a light caravan and an open road.


17/11/2024 at 11:03am
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Our local hospital does leave a number and if our GPs surgery rings us it comes up as "Doctors" on our caller display.

There is no reason whatsoever that they can't leave a message anyway. All they have to say is something along the lines of "this is XYZ hospital, we have an urgent message for Mr or Mrs *********, please call us back as soon as possible. They don't have to leave any other details.

If the telecoms people would take further action to block scammers, we wouldn't have to have all these call-blocking systems. I'd say that 99.9% of the calls we get are junk unless someone's name appears on our caller display. We got so sick of keep answering them that now we don't bother.


17/11/2024 at 11:06am
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Same goes for us, we are very similar.

-------------
Best Regards,
Colin


17/11/2024 at 11:14am
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If the telecoms people would take further action to block scammers, we wouldn't have to have all these call-blocking system.

It's not in the telecoms companies interest to block them, they would lose a source of income.
There is also the problem of identifying which calls are scam calls.
saxo1


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17/11/2024 at 1:16pm
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Quote: Originally posted by saxo1 on 17/11/2024
If the telecoms people would take further action to block scammers, we wouldn't have to have all these call-blocking system.

It's not in the telecoms companies interest to block them, they would lose a source of income.
There is also the problem of identifying which calls are scam calls.
saxo1



Yes I know what you mean. What would help though is if they stopped allowing all the calls where the number has obviously been spoofed. I had one recently, supposedly from my bank, which was supposed to be from a local number. I knew straight away that it wasn't anything to do with my bank as head office is 200 miles away and they have no branches anywhere near me either. The nearest branch is 30 miles away!

In the last 6 months I have had repeated calls from London numbers, Southampton numbers, Halifax numbers, Aberdeen numbers and even calls from Northern Ireland. I don't know anyone in any of those areas, and each call from each area was two digits different to the last one from there. Obviously to stop people blocking them. I log all these calls and check them on "who called me" website, and the comments left on there by others were so similar that I'm certain the calls all came from the same source. Then suddenly, at the beginning of this month, it stopped. Have they been caught? I certainly hope so, but I doubt it. They probably have just realised that they never get an answer from my number.


-------------
Best Regards,
Colin


via mobile 17/11/2024 at 2:34pm
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The Scam Call we got on our Landline
Regards to Frauds Commited on Debit Card and Bank Account
Was A Local Number .
The Area was Located to Macclesfield Cheshire .
It's Possible the Scammers Cloned this local number
To Trick ,us into Answering
and Assuming It's Genuine

So Beware of This Number
     01625594933


17/11/2024 at 3:42pm
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It's not just that no, they have been cloning bank phone numbers to appear as though they are from the bank all over the country.
saxo1


17/11/2024 at 4:08pm
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Not very sympathetic to organisations making anonymous calls and failing to get replies.

MY priority is protecting MYSELF from nuisance calls, to that end, ALL anonymous calls to both landline and mobile are automatically blocked, and I never know they are even made. There is no need for anonymous calls to be made by legitimate organisations.

Of course, a displayed number is no guaranty it's genuinely from the associated organisation, as so easy to clone, but at least it's something!

I tend to let 'unknown to me' callers go to answerphone, if they leave a message, I may pick up the call or get back to them, no message - no return call!

Leaving a message compromising 'confidentiality' is utter BS! The caller has no idea who is answering the phone in the first place, the caller has already disclosed a connection between the individual/organisation and the intended recipient, so leaving a message asking to be called back does NOT compromise confidentiality further unless they disclose why.


17/11/2024 at 5:48pm
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I couldn't agree more Monty. Those are my tactics. If they start to leave a message I will pick up if I am there and want to talk to them. If they don't leave a message, they won't hear from me.



17/11/2024 at 11:49pm
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We had some harassing phone calls about 3 years ago (nothing to do with scammers) but quite distressing, so we bought a True Call system. We have a list of starred callers who get put straight through, then any other numbers have to say who they are, the message is relayed to us and then we can choose whether or not to take the call. We also have a blocked list and those numbers just get rejected.

It was an outlay, but it solved the problem it was bought for, and of course stops scammers as well. Doesn't stop them ringing my mobile though!

-------------
All the best,
Alison



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