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Subject Topic: Lost Samsung TV apps
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PersonMrs. Bonce
via mobile 06/5/2025 at 7:04pm
 Location: Luton (no jokes plea
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Had a BT engineer visit today to install new wiring etc and a new hub. Now the apps won't work, tried everything. Any ideas please?


Persondaveyjp
06/5/2025 at 7:20pm
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If the TV works off wi fi you will need to update the wi fi service the TV auto connects to to the new hub.


PersonDavid Klyne
06/5/2025 at 8:49pm
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How do you connect to the internet, WiFi or ethernet? If you have a new hub you might have the reset up the internet to the TV?

David


PersonBridgelayer
06/5/2025 at 8:52pm
 Location: West Yorks
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You'll probably have to log in on apps that require registration.

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PersonMrs. Bonce
via mobile 06/5/2025 at 8:54pm
 Location: Luton (no jokes plea
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Thanks David, we have realised that we have to input the new password, but not quite got how to change from upper to lower case and numbers.


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PersonFiona W
via mobile 06/5/2025 at 10:38pm
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Quote: Originally posted by Mrs. Bonce on 06/5/2025
Thanks David, we have realised that we have to input the new password, but not quite got how to change from upper to lower case and numbers.


It’s a faff. There’s a button on the screen which has lower case letters, it’s not part of the qwerty keyboard. Say: abc. If you tap on it, it’ll become capitals: ABC. You then use the qwerty keyword, moving around with the arrows. And in reverse. And another button with 123, self explanatory.
We find it takes both of us. OH reads out simply as if I was hard of hearing & I enter: lower case a, lower case k, upper H, figure 2…
Take your time. If you touch type on a laptop, this ranks as one of life’s tedious chores, but it’s a one-off.

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PersonFiona W
via mobile 06/5/2025 at 10:44pm
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Or you might be lucky & get a QR code on screen & a number to tap into the phone linked to the Wi-Fi or the tv after you’ve scanned it.

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PersonMrs. Bonce
via mobile 07/5/2025 at 6:38am
 Location: Luton (no jokes plea
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Thanks all.


PersonMrs. Bonce
via mobile 07/5/2025 at 7:44pm
 Location: Luton (no jokes plea
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Managed to input the new password correctly and it's ok now.



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