I hadn't heard of them, so looked them up, so no, I haven't used them, so can't speak from personal experience.
Wouldn't touch them with a bargepole, some reviews saying when they asked for their stuff back, some items (jewellery) were missing. They obviously offer very low prices as they want to make money themselves. Personally I wouldn't deal with anything like that, but can see the attraction of sending everything for free, and getting it back (hopefully all of it!) without payng for postage, if you don't want to accept their offer.
I will add to that. Young Auntie was watching a tv program when their advert came on. I think the advert lasted longer than the tv program. Remember, that advert is being paid out of the profits they make.
Definitely not something I would consider. How do you know you can trust them, particularly with anything valuable. They would probably offer peanuts anyway, offering perhaps £10 for something knowing full well that it was worth at least £500. No thanks!
Surely if you know the value of something or perhaps you feel it has a value there are better ways of selling things. It's easy enough to search for similar items on the internet. They could be an advantage if you have a load of stuff that you can't value yourself and you have low expectations of how much the things are worth then it might be worth the risk?
It is always hard trying to value things yourself if you have no clue what they are worth. It's all too easy to get ripped off. Who do you trust? I have something I have been thinking of selling for several years, but I have no idea of its true value. It could be worth £25 or £2,500 I haven't a clue and no idea of who to trust. It's not something I could parcel up anyway, it's much too big for that.
A similar company called vintage and collectables roadshow was advertising near me with times from 11:00-15:00, which I found very strange.
I went along with a handful of 5 or 6 Star Wars figures that I know are rarer ones and are worth a few quid to see what they would give me. The bloke offered me £50 for the lot when I know one of the figures I had with me goes for £300-350 on its own. When I pointed this out he got very argumentative before offering £150. Scammers aiming to fleece pensioners or something along those lines was what I said to him
Personally I wouldn't for the following reasons:
'Free' shipping both ways (goods returned if you don't like their valuation) AND the associated insurance cover all costs money, that comes out of the money they make from stuff they do take from you and sell on for THEIR profit. HAS to lessen what they can pay you.
Risk of goods in transit going astray or being damaged, but without a reliable known valuation.
Valuations for items only tend to be at their best through specialist valuers dealing in that commodity, A camera valued by a jewellery dealer, and vice versa - really!
Many auction houses will do free valuations from photos and details emailed to them, or items personally taken to them.
The old adage of 'If it seems too good to be true, then it probable is' springs to mind. If you have a notion of the value of items first, then it may work OK for you.
Amazing family weekend with old steam engines, classic car displays, market stalls, and full catering and bar. And camping on site - Save £25 by booking in advance.