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Camping under canvas

Topic: Go outdoors bad service, poor goods. (

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mikegalagher

14/5/2010 at 5:29pm
Location:
Outfit:

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Most do. I'd just sew one back on, save the aggro

dadsbeaniemad

14/5/2010 at 6:36pm
Location: Cumbria (Upper Eden Valley)
Outfit: Cabanons SunValley Michigan Khyam ABI

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Ok - I'm struggling with this one and trying to decide if it's some sort of wind up

Even if Go Outdoors is at the other side of Sheffield I would still have taken the tent back to them or phoned the store not emailed - you can get the number by googling. Sheffield isn't that huge and public transport is very good.

Go Outdoors is a very large operation and from time to time they are going to miss an email or two.
Why wouldn't you phone them - if you had time to email you had time to phone.
How long ago was this? Last summer?
If so why wait til now to complain about it

If it was just the shock cord that had broken then that's no big deal - you don't need it to hold the pole together and keep the tent up.

Great of Go Outdoors to come on and try to get to the bottom of it.

at Stash

(apologies if you are not taking the mick)

edited to add - sorry if it sounds harsh but I've been pondering it since it was posted ...........

-------------
Keely :-))

Ratty

14/5/2010 at 7:15pm
Location: Hertfordshire
Outfit: Lots of tents and a 72 VW Camper

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I am with you Keely to be honest, on both parts! Might just close this now, as it has been dealt with.

Cheers Ratty

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