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Has anyone any experience of buying from

www.gear-zone.co.uk

They have a tent on offer at the moment that I want to buy, but their online checkout gets the price wrong (£60 wrong, and not in my favour !!) and I cannot get any reply to emails to their sales team. Just wondering whether they would be this hard to contact if I had a problem with something I may have bought from them??

So question is, are they worth bothering with or shall I spend my hard-earned cash with someone else, and buy the tent elsewhere for an extra £35 (tent is a Vaude Ferret III at around £250 so it`s not a cheap purchase)

I personally wouldn't buy from them.

My son ordered a rucksack, they took the payment but after 3 weeks he still hadn't received the item. I emailed numerous times with no reply, finally managed to get a telephone number and rang, the item wasn't in stock they said but would send it as soon as it was, As we needed it quickly I cancelled the order but another 3 weeks later am still waiting for the repayment which will apparently take another 2 weeks to come through.

Further investigation on the internet showed alot of people complaining about items not being in stock and very long delivery times. I think you'd be better paying the extra elsewhere.

I also had a "rucksack situation!" Ordered one and waited for 5 weeks, then cancelled the order as I bought another one online (from world of camping - it arrived next day!). The first rucksack turned up after another 3 weeks and it was difficult to get in touch with gear-zone as there is no contact except e-mail address on their website. Eventually found a phone number and they collected it the next day. I'll wait and see what happens about the refund and postage!