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have you tried here?

tent awning clinic, seem to stock allsorts of poles and fittings. maybe give them a ring?

shame on outwell not being able to supply one or two poles though?

When you buy a tent costing hundreds of pounds its a bit much when they can't offer a replacement pole without having to fork out for a whole set.

Hi i've rang them but they don't do my poles!! gutted

I have recently purchased a new Outwell Montana and was assured by my dealer that you could by poles individually as I had the same problem you now have with my last tent when poles snapped, I would maybe try a different dealer first as I like you wouldnt be very happy with this service.