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Subject Topic: Decathlon customer service excellent!!! Post Reply Post New Topic
23/3/2012 at 3:51pm
 Location: northwest
 Outfit: Quechua base seconds 4.2 & XL
View jez5005's Profile View Profile   Reply to jez5005 Reply   Quote jez5005 Quote  
Joined: 03/7/2011

Standard Member
Standard Member

Forum Posts:   55
Tent Reviews:   3

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Orderd & paid for a "base sends XL" in December 200 online with 15 delivery. As stated "in stock".All,s good I hear u say?emailed me back"non in stock"? But took my cash! Long story short. Emailed & rang store manager to say weren't happy & out of order.as was present for friends birthday & now cant get it to them on the date"it weren't really as Orderd it for myself". He said he,d order me one"as only ones they had where in France in a warehouse". I sed I wanted a discount for the hassle as they took my cash but no tent in stock!!! Fair dink-um to him.orderd it for me, knocked 30 off price + free delivery! So what should of been 215 in total I got for 170. Only telling you all this if you pay for online and it not in stock? Even though it says it is.

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quechua pop up tents rule!


23/3/2012 at 4:34pm
 Location: Leeds
 Outfit:  Vango Icarus 500
View fragglerock74's Profile View Profile   Reply to fragglerock74 Reply   Quote fragglerock74 Quote  
Joined: 18/9/2010

Silver Member
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Forum Posts:   104

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excellent, nice bargain for you


23/3/2012 at 6:03pm
 Location: Norwich
 Outfit: Citroen Relay Campervan
View Francophile1947's Profile View Profile   Reply to Francophile1947 Reply   Quote Francophile1947 Quote  
Joined: 23/1/2007

Diamond Member
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Forum Posts:   1870

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Same thread here

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Cheers
John



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