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Subject Topic: Newquay Camping Shop ~ Customer Service
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esox lucius
03/7/2012 at 10:41am
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 Outfit:  View esox lucius's Profile View Profile   Reply to esox lucius Reply   Quote esox lucius Quote  
Joined: 01/6/2009


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Having purchased an Outwell WL 7 earlier this year from Newquay Camping Shop, I would just like to thank them for all their help in sorting out the problems I encountered with my WL7, their customer service is second to none. Good communication is key when you have a problem with a product. Outwell were also very helpful, although the Newquay Camping Shop staff deserved the recognition for sorting things out in a speedy manner.

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Camping is a bit like fishing, you can never have enough new equipment.


Persondiddylee
03/7/2012 at 12:31pm
 Location: midlands
 Outfit:  outwell vermont l View diddylee's Profile View Profile   Reply to diddylee Reply   Quote diddylee Quote  
Joined: 11/9/2009

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Well done to Newquay Camping Shop.Always nice to hear of excellent customer service.

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Sarah :-)


Personmartinjp65
03/7/2012 at 2:48pm
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Joined: 20/8/2007

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Outwells quality control can be infuriatingly inconsistent,just out of morbid interest what were the problems with your wolfy 7?


PersonMerry1973
04/7/2012 at 10:27pm
 Location: North Somerset
 Outfit: Kampa Filey 6 Classic View Merry1973's Profile View Profile   Reply to Merry1973 Reply   Quote Merry1973 Quote  
Joined: 13/5/2012

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I too used them for the first time when buying an Outwell carpet (for my Kampa tent?!) and they were fantastic customer service and also the best prices on the net. Would highly recommend too.



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