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Subject Topic: Another Ebay moan!!
Page:  1  2 Post Reply Post New Topic
15/8/2013 at 10:30am
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View Bedlover46's Profile View Profile   Reply to Bedlover46 Reply   Quote Bedlover46 Quote  
Joined: 06/8/2013


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Quote: Originally posted by poppet156 on 14/8/2013
Annoying as it is, if you buy something over the internet you are covered by the distance selling regulations where by you have a 7 working day cooling off period.

ebay provide information on this regulation on their website

Unfortunately, looks like you will have to re-list.



That information is only when dealing with a business, as they are a private seller, distant selling regulations do not apply.

The buyer is just trying it on, as they changed their mind. A case opened with ebay will resolve it! Hopefully they will post on here the outcome!

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Off to water the plants.


15/8/2013 at 10:31am
 Location: Dorset
 Outfit: Khyam Faro 500 Mazda Bongo AFT
View free-range-children's Profile View Profile   Reply to free-range-children Reply   Quote free-range-children Quote  
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Also dsr doesn't apply to auctions. Problem is its quite easy to say that seller didn't describe something correctly thus voiding sell.

Why aren't you claiming against person you bought it from who mis described it.

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Are we human or are we campers?


15/8/2013 at 12:41pm
 Location: East Midlands
 Outfit: Outwell Hartford L
View RK1234's Profile View Profile   Reply to RK1234 Reply   Quote RK1234 Quote  
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A bit off topic but I have given up selling on ebay due to bad experiences and costs:

Sold a large item, collection only from UK, winning bidder was in Spain, no contact.

Advertised another item, tried to put a reserve but was unable to, contacted by a potential buyer asking what I would take for the item, I told him of the reserve I wanted to put on the item, he then offered me less trying to convince me he was doing me a favour. Ended up selling it on Gumtree.

I have recently found some ebay buyers to be idiots & chancers.

Together with the high price of postage and high ebay fees, it's not worth listing cheap 99p items to make a few pence, I now give them to charity shops and sell other items on Gumtree.



15/8/2013 at 5:46pm
 Location: Birmingham West Midlands
 Outfit: Vango Langley 600
View lazydave's Profile View Profile   Reply to lazydave Reply   Quote lazydave Quote  
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Quote: Originally posted by mikegalagher on 15/8/2013
OP, what's the story with the original purchase? How did the confusion arise?

So far as the subsequent eBay sale is concerned, I would pursue whatever sanctions they offer. These sort of buyers undermine the whole trust concept, and to do nothing encourages similar behaviour.

Interesting points about DSR and private sales, and "no returns". Notes taken.

Hi Mike

The tent was originally advertised on gumtree as an Antigua but the photos were poor. However, it came with the genuine sun canopy which I wanted for my Athena. So I couldn't really return it as the canopy is very hard to come by.

As I already had the Athena I took a hit but gained a canopy. The only other canopy I could find was advertised in Plymouth as collection only.

Anyway, tent is now resold.

Dean.

 



-------------
Wheres that b****y mallet?
..............
Bailey GT70 Rimini


15/8/2013 at 5:47pm
 Location: Birmingham West Midlands
 Outfit: Vango Langley 600
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Quote: Originally posted by free-range-children on 15/8/2013
Also dsr doesn't apply to auctions. Problem is its quite easy to say that seller didn't describe something correctly thus voiding sell.

Why aren't you claiming against person you bought it from who mis described it.

Hi.

 

See previous post.

Dean.



-------------
Wheres that b****y mallet?
..............
Bailey GT70 Rimini


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15/8/2013 at 9:17pm
 Location: Oxford
 Outfit: helsport Kongsvold
View chappers2341's Profile View Profile   Reply to chappers2341 Reply   Quote chappers2341 Quote  
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Quote: Originally posted by mcguire6078 on 15/8/2013
. Ebay have made it more difficult to get the contact details of buyers. I know you can request telephone numbers but getting a postal address maybe more difficult...?

However the two of you have entered into a legally binding contract and ebay shouldn't hinder you in your attempts to fullfil that contract , take legal action to force the sale or sue.


16/8/2013 at 11:11am
 Location: Sheffield
 Outfit: Vango Tempest 200 - Higear Rock 4
View josephdavis's Profile View Profile   Reply to josephdavis Reply   Quote josephdavis Quote  
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If anyone struggles to get hold of the buyers home address, if you go into my ebay and send the buyer an invoice, it comes up that way.



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"You know, you really should keep a personal log; why bore others needlessly?"

Peugeot & Citroen Diagnostics South Yorkshire


16/8/2013 at 5:22pm
 Location: Birmingham West Midlands
 Outfit: Vango Langley 600
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Hooray!

The tent has been collected by a genuine Ebayer.

-------------
Wheres that b****y mallet?
..............
Bailey GT70 Rimini


16/8/2013 at 5:35pm
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 Outfit: 
View mikegalagher's Profile View Profile   Reply to mikegalagher Reply   Quote mikegalagher Quote  
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Result Dave. Hope you reported the first buyer, and banned them from your future listings. Achieves sweet FA, but makes you feel better (well, would me, anyway).

-------------
Mike

My advice is worth no more than the price paid for it

Prague May/Jun 2017
Lake Annecy Aug 2017


16/8/2013 at 10:32pm
 Location: London
 Outfit: Kampa Frinton 4 Classic Nevada M
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Glad you've got a sale without hassle. Just had the following from Ebay which is even more worrying...

"As a seller where you choose not to engage with the eBay Buyer Protection process on an item not as described case we may seek to carry out a reimbursement from you without requiring a return by the buyer"

So someone could buy something from you, say it's not as described, get a refund and keep the goods! Unbelievable



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