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Subject Topic: Aspinalls !!!!!
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09/2/2006 at 2:19pm
 Location: Gloucester
 Outfit: Gelert Stratus 4
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After asking Breezeblock for his opinion on the Gelert Vario 6 on offer for £150.00 on Aspinalls website I decided to buy one.

You actually all thought, thank god, he has decided.

On emailing Aspinalls I asked the question 'is the tent a 2006 model and at £150 does it include carriage' I recieved a response from Graham Aspinall himself telling me that the cost of carriage was £20 extra.

So I thought I will go on the website, order it and get it collected only to find when I looked the tent had risen in price to £195.00 + carriage.

After emailing Aspinalls for a confirmation they have gone surprisingly quiet!

All I can say on the subject is

ABC Camping

Aspinalls

Anybody know a poor supplier starting with B?  



09/2/2006 at 2:57pm
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British Gas?

-------------
CamperPete

Never be afraid to try something new, remember....
Amateurs built the 'Ark'... but Professionals built the 'Titanic' !!!

Mail Me Here


09/2/2006 at 7:12pm
 Location: Preston
 Outfit: Khyam QE 400 &Igloo
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He who hesitates is lost

H



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"A lot of people mistake a short memory for a clear conscience."


09/2/2006 at 7:22pm
 Location: Mid-Wales UK
 Outfit: VW + Bailey Pageant Burgundy 08
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ABC are the absolute PITS!

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Claire x

Jan 2013 - Skiing, Kühtai, Austria
May - Swiss Farm
      Fforest Ffields
Aug - Saumur, France
Oct - Somewhere...
Jan '14 - Skiing, Les Houches


09/2/2006 at 8:06pm
 Location: buckinghamshire
 Outfit: Vango aspen 500 + vango Alpha
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Bang out of order


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09/2/2006 at 8:15pm
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you wally ,you just have just got it there and ordered it straight away !!


09/2/2006 at 8:25pm
 Location: Gloucester
 Outfit: Gelert Stratus 4
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They were a bit sly skatty they changed it the day after I spoke to them they must have realised they had cocked up this whole episode covered two days


09/2/2006 at 8:27pm
 Location: None Entered
 Outfit: Vango Gamma 250 & Outwell Alderney.
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Congratulations on deciding orange70 although in a strange way I'm sure we will all miss your 10 tents a week discussions!  Now all you have to do is buy it, good luck & be sure to let us know when you have! Bang out of order changing the price though .


14/4/2006 at 1:46pm
 Location: Worksop
 Outfit: Pennine Aztec T T Cabanon Gaudeloupe
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My first experience of Aspinalls has not been good.

1) They don't answer emails, pre-sale or post-sale, either via the web site or by normal mail,
2) When you ring up they never seem to have any detail of what you have ordered, because it's kept in "the book" which is never to hand,
3) They seem reluctant to quote final prices, saying that "it'll all be added up on the invoice"
3) They'll miss their promised despatch date,
4) They'll miss stuff off your order (probably lost the bit of paper from your last phone call)
5) What they send will either be incomplete, or the wrong item entirely.
6) They don't return calls when chasing incorrect orders.


14/4/2006 at 4:05pm
 Location: aintree
 Outfit: Lunar lexon
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 i have had lots of dealings with aspinals and  have been served  by graham  himself  they could not do enought to help me i found them very helpfull  


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14/4/2006 at 7:38pm
 Location: cheshire
 Outfit: Ridgipod + Roma 6 Impreza Laguna Est.
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i'll be heading back to aspinalls this weekend,as an unhappy easter bunny!

i purchased a ridgipod excelsior from them with all the trimmings (no probs with what i got) but also purchased a footprint groundsheet,which i was told was the same size regardless of whether it was for a classic or excelsior.

been out this afternoon to pitch the tent again and check the groundsheet fits ok.................guess what.......it doesn't!!!!!!!!!!!!!!!

the sheet is without a shadow of a doubt intended for the classic and NOT for the excel. i was even told that the reason i can't find an excel groundsheet on the web is because they are identical sheets to the classic,hence why i'll only see the classic sheets being advertised.

poppycock!



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there are 3 types of people in this world......those that can count,and those that can't.


14/4/2006 at 8:48pm
 Location: Sheffield
 Outfit: Cabanon Guadeloupe Zephyros3
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Quote: Originally posted by ster on 14/4/2006

i'll be heading back to aspinalls this weekend,as an unhappy easter bunny!

i purchased a ridgipod excelsior from them with all the trimmings (no probs with what i got) but also purchased a footprint groundsheet,which i was told was the same size regardless of whether it was for a classic or excelsior.

been out this afternoon to pitch the tent again and check the groundsheet fits ok.................guess what.......it doesn't!!!!!!!!!!!!!!!

the sheet is without a shadow of a doubt intended for the classic and NOT for the excel. i was even told that the reason i can't find an excel groundsheet on the web is because they are identical sheets to the classic,hence why i'll only see the classic sheets being advertised.

poppycock!


So why does Outdoor Megastore have the Classic and the Excelsior  GSs listed separately in their Khyam accessories section here?


15/4/2006 at 5:04pm
 Location: cheshire
 Outfit: Ridgipod + Roma 6 Impreza Laguna Est.
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thats not the ridgipod g/sheets,but you're on the right track.

turns out,after speaking to a fellow pod owner that the classic g/sheet might be the best choice as you can leave the side doors open in light showers and not get the g/sheet wet in the annexe's.will have to try it out and if its no good it'll be going back for a refund.



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there are 3 types of people in this world......those that can count,and those that can't.


16/4/2006 at 9:34pm
 Location: Worksop
 Outfit: Pennine Aztec T T Cabanon Gaudeloupe
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My "Excelsior" GS extends into the pods by about a foot, but it's still about 6" short of the door panels if no pod is attached. The front porch edge lines up with the webbing strip OK. Is that the same as yours?


16/4/2006 at 10:36pm
 Location: cheshire
 Outfit: Ridgipod + Roma 6 Impreza Laguna Est.
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the porch dimensions are the same on both the classic and excelsior,so the GS fits no bother,its the pod annexe's where it falls short,considerably more than 6 inches away from the door panels,probably around 15 inches.the only issue i can foresee is that the webbing/tension straps in the doorways will have to be pegged down to stop the late night forward roll/diving when people trip up on them when the panels are rolled up,but thats not a problem really.

just a bit annoyed that Lynn at Aspinalls told me some white lies to get a sale out of me,which isn't on considering the amount of buisness they've had in the past from me.

still,i think it'll all work out ok in the long run,if the worst comes to the worst i can always add a little bit of extra GS as i have a few grey sheets spare in my loft that i've accumulated over the years.i'd take it back and get a refund if the excel sheets where readily available,which owing to the discontinued ridgipod range means they aren't.

might give khyam a bell on tuesday and see if they have any in stock,but i'm still playing with the idea of keeping it after the suggestion of the smaller sheet staying dry in showers with the panels rolled up.



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there are 3 types of people in this world......those that can count,and those that can't.


17/4/2006 at 4:44pm
 Location: None Entered
 Outfit: None Entered
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if  you had ordered the gelert tent when you had enquired you would have recieved one at the price quoted, as many other people did. we do have to increase prices if cost to us goes up, which is what happened with this tent. 



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