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Topic: Labour cost for damp repair under warrant

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Mrs. Bonce

via mobile 16/6/2024 at 9:58am
Location: Luton (no jokes plea
Outfit: Coachman and Hyundai

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Can anyone tell me approximately how much Coachman would pay an approved workshop for the above? Dealer has closed down.

blueexpo97

via mobile 16/6/2024 at 4:44pm
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Totally an unknown.

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XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.

kenles

via mobile 16/6/2024 at 6:22pm
Location: Gloucestershie
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Should pay all the bill or should do all the work at the factory

birdman101

via mobile 17/6/2024 at 8:02am
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Very secretive,only know what the dealers tell you. Manufacturers never state what they pay. If the repairer says that the hourly rate is not enough for them to do it,then you have the choice if you want to subsidise it .Other option if no one would do the work then return it to factory. Personally I have had very little claims over the years,but my dealer White Arches who I have dealt with for 50years has always done work with no quibble.

Mrs. Bonce

via mobile 17/6/2024 at 8:08am
Location: Luton (no jokes plea
Outfit: Coachman and Hyundai

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Thanks, subsidising might be the answer. Will have to wait for a reply from Coachman who have confused me. Our dealer has closed which doesn't help.

David Klyne

17/6/2024 at 9:32pm
Location: Milton Keynes
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I think it fairly well known that warranty work does not pay as well as standard jobs. However in your situation where Coachman may have to employ a third party repairer I suspect it could well be standard rate otherwise a company unconnected with the sale of the van might not be prepared to undertake the work. I have to say that having purchased four new caravans none of them needed much if anything in the way of warranty work. The motorhomes were a bit different and both did need warranty work. All work was carried out by White Arches to my satisfaction.

David

Mrs. Bonce

via mobile 18/6/2024 at 6:59am
Location: Luton (no jokes plea
Outfit: Coachman and Hyundai

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Thanks David. I tried White Arches who unsurprisingly won't do it. An independent person has come back to me and told me that Coachman pay £25 per hour. He would want £45 + vat. He can't do it anyway, not an approved workshop. Nene Court are going to do it, hopefully.

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