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Subject Topic: OH NO- Damp in our new `van
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05/6/2008 at 11:34pm
 Location: Criccieth Gwynedd
 Outfit: Buccaneer Commodore
View Tim and Cary's Profile View Profile   Reply to Tim and Cary Reply   Quote Tim and Cary Quote  
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We bought our Bailey Arizona Senator (2006) last year after problems with damp in our previous 'van. Bought new Kia Sorento towcar after Continental breakdowns 2 years in a row. Just had 13 pin electric, Alko ATC and shocks fitted to the 'van and thought everything was sorted.

But then I CANNOT believe at it's SECOND annual service Widnes Caravans found damp in roof. TWO YEARS OLD!!! At least it should be fixed under Bailey Warranty but now having to wait for Bailey authorisation and despatch of parts. Other problems found: gas regulator needed replacing, also, WC thought that old reg was mounted to low causing flowback of gas leading to failure. Whale onboard pump needed replacing. Not too impressive for a 2 year old 'van with only light use.

Roll on Summer Hols in France and Spain. Hopefully by then all will be sorted and I can relax and recover from all this aggro!!

Tim

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Tim and Cary


06/6/2008 at 1:06am
 Location: Argyll Scotland
 Outfit: 1997 Bailey Ranger 470 4
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It is letters like this that make us ever so glad that we have a full 5 year warranty on both the body and the chassis of our new van.

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Lobey.


06/6/2008 at 9:10am
 Location: Oldham
 Outfit: Burstner S500TS Nissan Patrol 3.0 SVE
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Whilst I have every sympathy for Tim, it is letters like these that make us glad we bought German.

Cheers
Andrew



06/6/2008 at 9:35am
 Location: Shropshire
 Outfit: Bailey Phoenix GT 75
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Sorry to hear that, we are on our second Bailey and have had no problems so far (its coming up to 4 year old).

It does not seem to be unreasonable to expect something as expensive as a caravan to be built correctly! Thank goodness for the warranty.

Hope you get it sorted.



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DS-There's more to life than football!!!


06/6/2008 at 9:49am
 Location: None Entered
 Outfit: None Entered
View Fogey's Profile View Profile   Reply to Fogey Reply   Quote Fogey Quote  
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I have posted this before.  I saw a feature on Bailey caravans.  They boast that they can build a caravan from scratch in 4 hours, using pre-made fittings from their own workshops.

My observation is that if sealant takes at least 12 hrs to dry, how can you have a weatherproof van in 4 hours?



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06/6/2008 at 1:35pm
 Location: Shropshire
 Outfit: Bailey Phoenix GT 75
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The sealant is put on when they assemble the van and sets once it is finished?

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DS-There's more to life than football!!!


06/6/2008 at 2:01pm
 Location: Keyingham East Yorks
 Outfit: Carado V132
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 Our Bailey bought new in 2007 had its first service end of Feb and was found to have damp. Dealer really dragging their heels about reparing it, Bailey of no help either. Finally got a date in July for repair after having to do a lot of chasing up. The poor customer service off both the dealer and Bailey has put me off ever buying another Bailey caravan .



06/6/2008 at 4:24pm
 Location: Northants
 Outfit: TEC Travel King
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Quote: Originally posted by AndrewK on 06/6/2008

Whilst I have every sympathy for Tim, it is letters like these that make us glad we bought German.

Cheers
Andrew


our 5 year old tec has developed a leak in the ceiling lite

have got it going for repairs next week



06/6/2008 at 4:50pm
 Location: None Entered
 Outfit: None Entered
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I would strongly reccomend to any Bailey owner to get a step ladder and check all four corners of the roof for cracks.  They had a problem a while back with the roof skins being a couple of millimetres the wrong size which can cause them to crack, and then let damp in.

 

And to all Caravan owners, dont forget that your Water Ingress Warranty lasts for 5 years from the date of purchase.  So keep getting it serviced by an Approved- Workshop to maintain the warranty.



07/6/2008 at 12:39pm
 Location: Woolacombe
 Outfit: Elddis crusader storm
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We bought a 2006 Elddis avante new at the start of last year, this also was found to have damp when it was in for its first service at the end of January, the work was immediatly autorised by elddis and the parts ordered and by the end of March the van had been in and the work completed.

 



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07/6/2008 at 12:59pm
 Location: Criccieth Gwynedd
 Outfit: Buccaneer Commodore
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Thanks for the comments and sympathy everyone.

As well as the getting the repair done and it needing a repair so early in its life I'm also worried about how effective the repair will be and whether any damage has been done. Widnes Caravans who have just serviced it said that they think that it has been "caught in time".

The bad damp readings are:
Nearside end of front roof seal (rdg 40%)
Near main skylight (28 %)
Fan vent (40%)
Bathroom ventilator (20%)

I had just washed the 'van roof with a hose and brush, NOT a pressure washer I hasten to add, and service manager said that might have pushed-up the readings but obviously still a problem.

The 'van WAS clear of damps when we bought it at the end of May 2006 - I hired a professional damp meter from a hire shop and damp-tested it myself before buying.

'van also needed new gas regulator which Widnes said had been placed too low causing backflow problems. Replacement if set higher in locker. The regulator may not be covered by warranty as the 1st year (fully comprehensive) has expired. New water pump which should be covered by warranty. Very worrying that both items have failed after only c60 days use by us and I unknown use by previous owner.

Waiting in trepidation.

Tim

-------------
Tim and Cary


08/6/2008 at 8:46am
 Location: 
 Outfit: 
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i makes you think is it worth paying all that money ??




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