Message Forums

Please help ?? Within the last month I have traded in a dry caravan and purchased a second hand caravan from a reputable dealer.  When buying the caravan I asked if the caravan had damp, as this was my main concern, and was told by the salesman "no".  I bought the van and have had an independent check and found there was 30% plus damp around the roof light in the end washroom.  I have returned the van to the dealer so they can inspect and not sure how to proceed.  They have said that they would repair the damp but I have no faith now as they also said it had been serviced which I have later found out to be also untrue.  If I had not gone ahead with the indepent check I would have been sold a caravan with severe damp across the end washroom roof.  Any advice would be gratefully appreciated - what would you do?

Did the van come with any guarantee?

Would suggest it might be worth getting a legal opinion but you may have a case to reject as not being "as described" and\or unfit for purpose.

We had a very similar problem last year. Our 1st caravan spent 1 week in cornwall in the summer it rained 80% of the holiday, when dismantling the bunks the bedding was damp, turned out to be letting in water at the back of the van. £5,500 + bought a new awning to fit the van & £250 for digital ariel we'd spent on it.

Dealer said he'd collect it & have a look at it - we emptied it of all our stuff. We said we wanted guarantees for the damp work they carried out, he said he felt we didn't trust him & offered up us a full refund - which is what we were going to fight for if it wasn't offered.

Caravan club were very helpful they offer legal advice on this sort of thing too if your a member.

Take it to the dealer & get a full refund - you'll find something even better!

hi

sorry to hear about this problem .they would after take out the wood thats between your rooflight &roof of caravan cause wood will be damp &dosnt matter if you lived in sunny spain the wood never dry out totally.so wood replclement plus re seal on roof light could help this problem.

                 good luck prov1