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Subject Topic: Whale water pump malfunction
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09/5/2013 at 3:01pm
 Location: east durham
 Outfit: 1999 sterling europa 520 mb
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Joined: 09/5/2013

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At the end of last season I had a damaged hot tap spout replaced on my 1999 sterling europa 520mb.I took the van out for the first time last weekend and had problems after re-filling the water tank.The water heater function light goes to green then red when switched on even though there is over half a bottle of gas(I have tried repeating this over a dozen times in case of an airlock) and when the hot or cold tap is operated..water flows slowly from the taps..but also flows back towards the pump and runs down the van onto the floor...All worked fine after last use..We are novice caravanners...Hope someone can help..


09/5/2013 at 4:05pm
 Location: Cambs
 Outfit: Tin tent diddy tent BIG tent
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Check pump and pipes for frost damage, it may be that you inadvertently left some water in the system that froze and caused splits/cracks

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'A sure cure for sea-sickness is to sit under a tree'


09/5/2013 at 5:34pm
 Location: Lancashire
 Outfit: Caravan now Sold
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if water is leaking outside it is just possible you have pulled a blue pipe off in the pump itself,easy fix,just remove the two screws on the white box,split and push the pipe back on.if the water is leaking inside the van then you may have frost damage ie.split pipe.loosing pressure is the reason for the slow delivery.for the heater contact gary of arc systems as he is our expert on boilers.

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the only silly question is the one you do not ask.


10/5/2013 at 10:30am
 Location: Dorset
 Outfit: Abbey Piper
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Take off the outside cover over the gas burner. If the water leak is there it may be the plastic "thingy" that is leaking. Its a pressure relief valve. You can do what I have done, touch it with a spanner and it breaks off and you buy a new plastic thingy off ebay for about £6.



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