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Subject Topic: Carver Water Heater
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28/8/2013 at 8:03pm
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I have a Bailey Pageant Imperial caravan 2000, which has a Carver water heater gas/electric model.
I use the water heater on Gas most of the time as do not camp on hook up most of the time. The gas function stopped working this weekend. It was working on Saturday morning and I left the heater on. later in the day went to turn on again( forgetting it should have been on) and it would not work. It has two soft buttons off/on when you press the on button a green light comes on... there is no light and no fire up .... does anyone have any ideas what could be wrong ?   Battery is charged and there is plenty of gas.


28/8/2013 at 9:50pm
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contact gary arc systems for this as he's our expert.

 



-------------
the only silly question is the one you do not ask.


28/8/2013 at 9:59pm
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Hi

Thanks, I tried to ring today, but the number on the website was not working, left message on answer phone...will try again tomorrow....


28/8/2013 at 11:48pm
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I'm here! sorry I missed your call but it's been busy today and I missed quite a few!

You say there is no light on the switch, so first, there is either no 12v supply reaching the switch, or, the switch is faulty.


29/8/2013 at 8:19am
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Hi Gary.

At first I could see a really faint green light when I got down and looked closely, but then nothing. Its completely dead now...


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29/8/2013 at 10:56pm
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Faint greed LED is a typical symptom of a dying press button switch which is now deceased!

Good new is it's repairable, please get in touch tomorrow morning but if not, I'm not available after 11am


29/8/2013 at 11:07pm
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That sounds good ...I will call you in the morning .
Thank you


05/9/2013 at 7:53pm
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Well would just like to say that my problem is solved thanks to Gary at Arc Systems... sent my switch off to him on Sunday, it was back with me for Wednesday, put it back on the caravan today and... Eh Presto... I have hot water once again.

Really really pleased... thank you so much Gary at Arc Systems. What a fantastic service 😊😊😊



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