Looks like swift have a recall for front end separating from gas locker, well documented. I have checked mine before they arrive although they haven’t confirmed visit yet you will see from the pictures I think it looks ok what do you think.? If you look on the net search you will find a picture of somebodies that isn’t. Feedback would be appreciated. Why swift doesn’t send out flyer showing what’s bad and good would put some people’s mind at rest. https://share.icloud.com/photos/0MmZCqIAfm3Yc4qyDvH81SVnw#Kirby_Muxloe https://share.icloud.com/photos/0-8FK2cEP0-0qHnM6Pylz6h0A#Kirby_Muxloe
Our caravan has just been with the dealer for service and when we picked it up on Friday we asked about the recall. Our dealer informed us it was just 2017 models which I hope is correct as we have a 2018! I hope yours is not one of the affected vans!
Now the 30th, Still haven't heard from Swifts despite replying to their email in regard to booking an engineer's inspections.I rang them and was told to be patient by the customer services.They would not let me speak to the recall team.I now have a 2 and a half years old caravan I am unable to use.They won't talk on the phone if you email them you get a generic reply "We will reply to your email within 10 working days". Which they are not doing. Buy Swft group for Customer services at their worst.
The recall was instigated because the front Bulkhead was coming apart. This is the area where people keep their gas bottles awning ect. Remove everything from this area. Then using a torch look inside you will see metal strips with screws fitted these metal bars can be found at each side. The reason the Bulkhead is coming away. It seems that someone in the factory fitted Bulkhead with screws that were to small.
My friend has this problem on a 2019 Swift model, bought second hand privately but serviced regularly, some of his paperwork is missing, due to theft of his car with paperwork in shortly after the purchase. No screws in bulkhead has to be recovered home by Greenflag
He has been in touch with Swift sent photos etc they have said they are not willing to repair.
He is not the sort to make a fuss and will accept their decision, personally I would take Swift on.
Has anyone got any suggestions or advice please?
Sorry I'm at a loss with this bit,
'No screws in bulkhead has to be recovered home by Greenflag'
Has the bulkhead separated? and made it un towable.
------------- XVI yes?
As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.
From past posts the ones that were affected were some 2017 models and it allowed the front body to float on the floor. Swift advised not to tow in that condition. Wrong screws had been used.
We had a 2016 Sprite Major from new. We took it in for service regularly. One year the techs noticed the detachment of the bulkhead was imminent. They put longer screws in. Swift initially said only vans from 2017 were affected. They lied. I threatened with Small claims court, they paid up.
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Topic: Swift Recall 2020
via mobile 20/1/2020 at 9:55am
