Insurance Quotes

Advertisement

Message Forums

Welcome Guest Register  Log In  Search  Latest Posts
 Reception - All Forums
   Caravans and Caravanning -  Caravan Repairs, Servicing and Maintenance
Share   Post on X / Twitter  Share on Facebook  Email
Subject Topic: Whale pump 0814 - running but no water
Post Reply
27/9/2020 at 10:49pm
 Location: Kent
 Outfit: Bailey Senator
View champing's Profile View Profile   Reply to champing Reply   Quote champing Quote  
Joined: 14/7/2019

Standard Member
Standard Member

Forum Posts:   12

Site Reviews Total: 1
Site Reviews 2026: 0 
Site Reviews 2025: 0 
Site Reviews 2024: 0 
Site Reviews 2023: 0 
Site Reviews 2022: 0 
Site Reviews 2021: 0 
Site Reviews 2020: 1 
Site Nights 2026: 0
Site Nights 2025: 0
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 1

Hi - I have a UP0814 Whale inboard pump. In short, its spluttering water from taps and cannot get constant flow, barely any in fact. Checked for air leak on vacuum side and changed seals on the outside connector, renewed filter that pops into the aquaroll. Worthy of note is that I had left something switched on and flattened the battery so much it would not register anything, the onboard charger puts out 13.6v until I connect it to the battery then it stops and blows the fuse inside the caravan marked Caravan BATT +. The 240v system still provides 12v to lights and makes the pump operate - My question (after all this) is, can the onboard 12v without battery still provide enough oomph for the pump to work at proper speed/pressure? Could that be why its unable to feed the taps properly? Or could it be a duff pump. I should also mention the pump runs constantly as its not reaching enough pressure to switch off


28/9/2020 at 7:32am
 Location: Yorkshire
 Outfit: Car & Caravan
View Paul_B's Profile View Profile   Reply to Paul_B Reply   Quote Paul_B Quote  
Joined: 24/9/2004

Platinum Member
Platinum Member

Forum Posts:   893

Site Reviews Total: 0
Site Reviews 2026: 0 
Site Reviews 2025: 0 
Site Reviews 2024: 0 
Site Reviews 2023: 0 
Site Reviews 2022: 0 
Site Reviews 2021: 0 
Site Reviews 2020: 0 
Site Nights 2026: 0
Site Nights 2025: 0
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0

The usual problem with the spluttering is either the pipe is curling up in the aquaroll and drawing air,
The O-rings on the pump housing need replacing or a bit of silicon grease or olive oil applied to them, or a faulty non return valve letting water drain back into the aquaroll, this is usually a from limescale or algae build up on the rubber seal, Check by putting a small container under the pick up pipe
Another look out for is the breather valve on the hot water tank not shutting properly, check to see if the breather pipe is clear rather than looking dirty and its not dripping.

Don't know about the electric side


28/9/2020 at 10:05am
 Location: Kent
 Outfit: Bailey Senator
View champing's Profile View Profile   Reply to champing Reply   Quote champing Quote  
Joined: 14/7/2019

Standard Member
Standard Member

Forum Posts:   12

Site Reviews Total: 1
Site Reviews 2026: 0 
Site Reviews 2025: 0 
Site Reviews 2024: 0 
Site Reviews 2023: 0 
Site Reviews 2022: 0 
Site Reviews 2021: 0 
Site Reviews 2020: 1 
Site Nights 2026: 0
Site Nights 2025: 0
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 1

Quote: Originally posted by Paul_B on 28/9/2020
The usual problem with the spluttering is either the pipe is curling up in the aquaroll and drawing air,
The O-rings on the pump housing need replacing or a bit of silicon grease or olive oil applied to them, or a faulty non return valve letting water drain back into the aquaroll, this is usually a from limescale or algae build up on the rubber seal, Check by putting a small container under the pick up pipe
Another look out for is the breather valve on the hot water tank not shutting properly, check to see if the breather pipe is clear rather than looking dirty and its not dripping.
Don't know about the electric side



Thanks - I've done all except the last item including seals & fitting a new aquaroll to caravan connecting pipe/plug. But what is this breather pipe you mention I wonder - I do have a drain valve next to the heater with a yellow lever on it, if I move that water drains under the caravan and maybe we are talking the same thing but if there is a breather/vent I've not found that - Its a Truma 10ltr water heater, it is gurgling a lot if I try for hot water too. PS - it has onboard tank too and I've had no success there either.


28/9/2020 at 10:52am
 Location: 
 Outfit: 
View marg6's Profile View Profile   Reply to marg6 Reply   Quote marg6 Quote  
Joined: 11/8/2016

Diamond Member
Diamond Member

Forum Posts:   3239

Site Reviews Total: 3
Site Reviews 2026: 0 
Site Reviews 2025: 0 
Site Reviews 2024: 0 
Site Reviews 2023: 0 
Site Reviews 2022: 0 
Site Reviews 2021: 0 
Site Reviews 2020: 0 
Site Nights 2026: 0
Site Nights 2025: 0
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0

basically when you turn up on site, what do you do with regard of getting water into your system?

depending on your power supply you may need a fully charged battery, i know ours will run without one which would be fine if we only ever used ehu sites, but you do need it for non ehu or in the event of a power cut

you need to make sure the drain valves are shut on the heater and your on board tank, then turn on the power, go to the furthest away tap usually your shower head, and open the hot tap, keep this running until it runs smoothly, this allows air to escape, the same with the bathroom tap and then kitchen, then repeat doing the cold side. all the time making sure your aquaroll doesnt run out of water or you will be drawing air! only once all the air is out do you turn the water heater on.


28/9/2020 at 11:54am
 Location: Near Alton Towers
 Outfit: Bailey+Burgundy+S7+H
View Pickled Onion's Profile View Profile   Reply to Pickled Onion Reply   Quote Pickled Onion Quote  
Joined: 23/2/2006

Diamond Member
Diamond Member

Forum Posts:   3108

Site Reviews Total: 11
Site Reviews 2026: 0 
Site Reviews 2025: 0 
Site Reviews 2024: 0 
Site Reviews 2023: 0 
Site Reviews 2022: 3 
Site Reviews 2021: 1 
Site Reviews 2020: 2 
Site Nights 2026: 0
Site Nights 2025: 0
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 11
Site Nights 2021: 5
Site Nights 2020: 9

Yes, the little yellow lever is the dump valve but also allows water/steam to escape if the heater should stay on permanently. As mentioned, sometimes a bit of detritus gets stuck in thre valve preventing a propper seal, you then pull air in through it. If you have a spare bit of tubing, try and pipe it up as direct as possible to check the function of the pump. You can then add things to the circuit and work backwards until it fails, that will isolate the problem area.

Dave.

-------------
Never argue with an idiot, they will drag you down to their level and beat you on experience.
Mark Twain.


Advertisement



28/9/2020 at 1:50pm
 Location: Kent
 Outfit: Bailey Senator
View champing's Profile View Profile   Reply to champing Reply   Quote champing Quote  
Joined: 14/7/2019

Standard Member
Standard Member

Forum Posts:   12

Site Reviews Total: 1
Site Reviews 2026: 0 
Site Reviews 2025: 0 
Site Reviews 2024: 0 
Site Reviews 2023: 0 
Site Reviews 2022: 0 
Site Reviews 2021: 0 
Site Reviews 2020: 1 
Site Nights 2026: 0
Site Nights 2025: 0
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 1

Quote: Originally posted by Pickled Onion on 28/9/2020
Yes, the little yellow lever is the dump valve but also allows water/steam to escape if the heater should stay on permanently. As mentioned, sometimes a bit of detritus gets stuck in thre valve preventing a propper seal, you then pull air in through it. If you have a spare bit of tubing, try and pipe it up as direct as possible to check the function of the pump. You can then add things to the circuit and work backwards until it fails, that will isolate the problem area.

Dave.



Yup sounds like a plan, thanks I'll give that a go - its some way away in storage now so I'll report back at some point on whether that worked - Any other suggestions welcome. I can't find a video or sound file that would enable me to hear a pump running correctly ie at the correct speed. Also, if the diaphragm (spelling?) was damaged/holed what effect would that have and or would pump leak?



28/9/2020 at 3:31pm
 Location: Yorkshire
 Outfit: Car & Caravan
View Paul_B's Profile View Profile   Reply to Paul_B Reply   Quote Paul_B Quote  
Joined: 24/9/2004

Platinum Member
Platinum Member

Forum Posts:   893

Site Reviews Total: 0
Site Reviews 2026: 0 
Site Reviews 2025: 0 
Site Reviews 2024: 0 
Site Reviews 2023: 0 
Site Reviews 2022: 0 
Site Reviews 2021: 0 
Site Reviews 2020: 0 
Site Nights 2026: 0
Site Nights 2025: 0
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0

The breather pipe is from the hot water tank, it'll be hung down under the van below the heater tank, it should have a red elbow valve near the top

Have you removed the water pick up pipe from the aquaroll to see if water is draining out (with the pump turned off)

https://www.leisureshopdirect.com/electric/caravan-gas-water-heater/truma-combi-4-6-l.p.-gas-and-electric-heater-spare-parts/elbow-fitting-for-hot-water-outlet-truma-boilers


28/9/2020 at 3:48pm
 Location: Kent
 Outfit: Bailey Senator
View champing's Profile View Profile   Reply to champing Reply   Quote champing Quote  
Joined: 14/7/2019

Standard Member
Standard Member

Forum Posts:   12

Site Reviews Total: 1
Site Reviews 2026: 0 
Site Reviews 2025: 0 
Site Reviews 2024: 0 
Site Reviews 2023: 0 
Site Reviews 2022: 0 
Site Reviews 2021: 0 
Site Reviews 2020: 1 
Site Nights 2026: 0
Site Nights 2025: 0
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 1

Quote: Originally posted by marg6 on 28/9/2020
basically when you turn up on site, what do you do with regard of getting water into your system?

depending on your power supply you may need a fully charged battery, i know ours will run without one which would be fine if we only ever used ehu sites, but you do need it for non ehu or in the event of a power cut

you need to make sure the drain valves are shut on the heater and your on board tank, then turn on the power, go to the furthest away tap usually your shower head, and open the hot tap, keep this running until it runs smoothly, this allows air to escape, the same with the bathroom tap and then kitchen, then repeat doing the cold side. all the time making sure your aquaroll doesnt run out of water or you will be drawing air! only once all the air is out do you turn the water heater on.



Thanks - I've brought the battery home and charged it, its recovered ok so can go back on ok rather than a new one.
The bleeding bit was to no effect, spurting and spitting but no flow. I tried it on all taps, pretty much a whole day in various configurations - deffo a problem somewhere - Spoke to Whale Pumps today, tech dept, he believes its the pump head so I'll try the various suggestions here and take a pump to use if they don't work. He said I can change just the valve/pump head but as the whole gubbins is 14 years old I'll have a pump on standby - some have suggested cleaning the head out. I'll report back mid oct when I return to it.
Thanks all for help


28/9/2020 at 3:50pm
 Location: Kent
 Outfit: Bailey Senator
View champing's Profile View Profile   Reply to champing Reply   Quote champing Quote  
Joined: 14/7/2019

Standard Member
Standard Member

Forum Posts:   12

Site Reviews Total: 1
Site Reviews 2026: 0 
Site Reviews 2025: 0 
Site Reviews 2024: 0 
Site Reviews 2023: 0 
Site Reviews 2022: 0 
Site Reviews 2021: 0 
Site Reviews 2020: 1 
Site Nights 2026: 0
Site Nights 2025: 0
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 1

Quote: Originally posted by Paul_B on 28/9/2020
The breather pipe is from the hot water tank, it'll be hung down under the van below the heater tank, it should have a red elbow valve near the top

Have you removed the water pick up pipe from the aquaroll to see if water is draining out (with the pump turned off)

https://www.leisureshopdirect.com/electric/caravan-gas-water-heater/truma-combi-4-6-l.p.-gas-and-electric-heater-spare-parts/elbow-fitting-for-hot-water-outlet-truma-boilers



Thanks - I have not seen that anywhere on system so I'll look a bit harder, the previous owner had opened pretty much everything else to lay it up so its likely if they knew of it.



28/9/2020 at 8:49pm
 Location: Near Alton Towers
 Outfit: Bailey+Burgundy+S7+H
View Pickled Onion's Profile View Profile   Reply to Pickled Onion Reply   Quote Pickled Onion Quote  
Joined: 23/2/2006

Diamond Member
Diamond Member

Forum Posts:   3108

Site Reviews Total: 11
Site Reviews 2026: 0 
Site Reviews 2025: 0 
Site Reviews 2024: 0 
Site Reviews 2023: 0 
Site Reviews 2022: 3 
Site Reviews 2021: 1 
Site Reviews 2020: 2 
Site Nights 2026: 0
Site Nights 2025: 0
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 11
Site Nights 2021: 5
Site Nights 2020: 9

Spluttering is air in the system, which is normal when first filling it, however, it should eventually get blown out, but, only if it isn't getting back in again.

Before splashing out (sorry for the pun) on a new head, try connecting it up with some plastic hose, a bucket of water on the input side, and an empty container for the pumped water to output into. There is a very small amount of air to expell is the system and should pump without spluttering in no time, if not, it's the only thing left, the head.

Dave.

-------------
Never argue with an idiot, they will drag you down to their level and beat you on experience.
Mark Twain.


Advertisement



28/9/2020 at 9:08pm
 Location: Kent
 Outfit: Bailey Senator
View champing's Profile View Profile   Reply to champing Reply   Quote champing Quote  
Joined: 14/7/2019

Standard Member
Standard Member

Forum Posts:   12

Site Reviews Total: 1
Site Reviews 2026: 0 
Site Reviews 2025: 0 
Site Reviews 2024: 0 
Site Reviews 2023: 0 
Site Reviews 2022: 0 
Site Reviews 2021: 0 
Site Reviews 2020: 1 
Site Nights 2026: 0
Site Nights 2025: 0
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 1

Quote: Originally posted by Pickled Onion on 28/9/2020
Spluttering is air in the system, which is normal when first filling it, however, it should eventually get blown out, but, only if it isn't getting back in again.

Before splashing out (sorry for the pun) on a new head, try connecting it up with some plastic hose, a bucket of water on the input side, and an empty container for the pumped water to output into. There is a very small amount of air to expell is the system and should pump without spluttering in no time, if not, it's the only thing left, the head.

Dave.



Thanks Dave, an easy test - I like it, just moved to number one thing to do when I get back down there!



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next
Quick Links - All Forums - Caravan Repairs, Servicing and Maintenance - Top of Page

     Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...















    Upcoming Event

UKCS Meet Elvaston Steam Rally 2026 03/07 to 06/07

Amazing family weekend with old steam engines, classic car displays, market stalls, and full catering and bar. And camping on site - Save £25 by booking in advance.


6119 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Special Offers]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Tent Reviews

[Contact Us



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2026


Advertisement


Advertisement

Advertisement
Roofbox