Hi need some help we bought a caravan rather blindly off a rouge dealer the floor behind the service hatch is soft and spongy also the joists are compromised with damp just looking for advise on replacement procedure can’t seem to find anything online thanks in advance
As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.
Hi Adrian and welcome to the forum. Spongy floors due to compressed styrofoam between the plywood in heavily trodden areas is par for the course on the Series 7 range and can be fixed successfully with repair kits. Rotten flooring and especially the wooden support structure is a much bigger job though.
Dave.
------------- Never argue with an idiot, they will drag you down to their level and beat you on experience.
Mark Twain.
Quote: Originally posted by adrianpmcl123 on 04/1/2023
Hi need some help we bought a caravan rather blindly off a rouge dealer the floor behind the service hatch is soft and spongy also the joists are compromised with damp just looking for advise on replacement procedure can’t seem to find anything online thanks in advance
When did you buy the caravan as you may be covered by the Consumer Rights Act 2015 and it would be the dealer's responsibility to do any repairs. Hopefully it was bought within the past 6 months?
Thanks for the add in the group -Ah definitely a case of I’ve got your money don’t bother me now !! sent numerous texts emails to this gent doesn’t want to know about any issues -I’ll keep you all posted with pics and progress reports I’ll fix it myself I think it should be doable just to get my head around it thanks again Adrian
Quote: Originally posted by adrianpmcl123 on 07/1/2023
Thanks for the add in the group -Ah definitely a case of I’ve got your money don’t bother me now !! sent numerous texts emails to this gent doesn’t want to know about any issues -I’ll keep you all posted with pics and progress reports I’ll fix it myself I think it should be doable just to get my head around it thanks again Adrian
When did you buy the caravan as that is quite important as legally you may be able to reject the caravan and get all your money back. When did you first bring any issues to their attention i.e. within first 30 days of purchase or within 6 months of purchase. The law is on your side and not the supplier.
Quote: Originally posted by adrianpmcl123 on 07/1/2023
Turned out to be a gyppo selling caravans well spoken
Okay so it wasn't a dealer, but a dealer posing as a private individual. Happened to us when we bought from a person in Birmingham. We reported them to Trading standards who take a very dim view of this practice. We were lucky and got most of our money back while the seller got prosecuted.
A day of all things motorhome and campervan. The show is held both in the main indoor arena and across the grounds. Catering, hot drinks and food options are available. Easy access to the site and free parking included. Win one of five pairs of day tickets