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Subject Topic: what would you do?
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09/1/2009 at 6:24pm
 Location: Cheshire
 Outfit: Elddis Avante 636
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Well good on you, if thats what your conscience tells you then its the right thing to do.  However, my conscience would let me down because as far as Im concerned I ordered something and they delivered it end of story its a funny thing though because if I went into shop and they gave me too much change I'd hand it back.  I hope they let you keep it


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14/1/2009 at 10:23pm
 Location: Prestatyn
 Outfit: Horizon400 Air
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I'm intrigued did They reply to your e-mail? What was the end result?

Penny



15/1/2009 at 1:30am
 Location: a galaxy far far away
 Outfit: None Entered
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It's been a week and no reply as yet. I haven't been home early enough to call them and when I try anyway the number just rings out with no answer 'phone I don't get the chance during the day to call them so I am limited to e-mails.

-------------
never argue with an idiot........ they will bring you down to their level and beat you with experience


16/1/2009 at 2:21pm
 Location: None Entered
 Outfit: None Entered
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You are assuming that when they dispatched the tent they were still in a position to supply a 2007 model.  You do not know this.  They probably would rather supply a 2008 model than lose the deal altogether.  Their stock situation would soon be reconciled if there was a problem....i.e. they would have to sell the 2007 model.

I would grateful accept what has come your way...it may also have been an internal decision on their part in any case - contacting them may have only caused further problems.

Too much change/cash is a separate issue - so relax and enjoy it..

Best of Luck

Steve

 

  



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16/1/2009 at 2:53pm
 Location: Gloucestershire
 Outfit: Outwell Sun Valley & Vango Icarus
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Did you order it online?  If so, you would have expected a reply to your email if they had made a mistake and wanted it back.

I suspect they sent the tent rather than contacting you to say your chosen tent was out of stock and therefore risk you buying that tent elsewhere. You've given them your business and the opportunity to inform you of what they did, I think you can relax now. 

Being a honest person, I imagine you do kind deeds yourself along the way, this is one in return for you.



-------------
Angie ~~

~ If you see someone without a smile give them one of yours ~




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