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   Camping under canvas -  Tent talk. Advice, info and recommendations 		Share   Post on X / Twitter  Share on Facebook  Email
Subject Topic: Replacement Tent
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PersonSharlene
25/8/2009 at 9:21pm
 Location: Buckinghamshire
 Outfit: Karsten 350 Esvo Stolp View Sharlene's Profile View Profile   Reply to Sharlene Reply   Quote Sharlene Quote  
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OMG-Seem's I am not alone then! Thanks for coming on Outed, alway's good to know you are not alone17


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Personreforse
26/8/2009 at 7:46pm
 Location: Midlands
 Outfit: Happy Owner of a De Wit Orlando View reforse's Profile View Profile   Reply to reforse Reply   Quote reforse Quote  
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So that is POOR SERVICE from SINGERS OUTDOORS.

In fact SINGERS OUTDOORS appear to have LIED and ATTEMPTED TO CHEAT a customer in this case by denying the refund that TRADING STANDARDS would demand.

I wonder if this will appear in any google searchs.

TENT RETAILERS
TENTS
CAMPING

that might help


PersonSharlene
26/8/2009 at 10:07pm
 Location: Buckinghamshire
 Outfit: Karsten 350 Esvo Stolp View Sharlene's Profile View Profile   Reply to Sharlene Reply   Quote Sharlene Quote  
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I jut assumed they were right to do it like this? Had I known I still wouldn't have had a replacement tent before the end of season then I would have pushed for a refund, but now I have ended up with neither because of them!


PersonBatters
28/8/2009 at 2:50pm
 Location: None Entered
 Outfit: None Entered View Batters's Profile View Profile   Reply to Batters Reply   Quote Batters Quote  
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Don't give up.  You are legally entitled to a refund.  Contact Consumer Direct, who will advise more.  How did you pay? If by CC you should have more rights.

 

I am having similar myself from another retailer who refuses to refund. :( Camping Centre (London) wouldnt even send back to manufacturer under warranty.


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