I think there must be a problem with the fly, as you say the canopy is fine and I have had Vangos that have lasted me 5+ years and they get some real use. All I can say is has the material quality changed and you have perehaps a coating fault on yours that has affected the nylon?. I too would always sing the praise of Vango, they generally make qulity well designed tents and when there are issues they recall them- something Outwell could learn from. Its very disappointing that Vango dont want to adress your issues and I can see it would sour your views of them.
------------- Nigel
March 2012 - Dove Meadows
6th July Moving to Hayle
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With regards to the problem you are having with the flysheet for your Diablo please contact services at amg-group.co.uk with the model, year and colour of your tent and they will hopefully be able to help you.
Sevices is a devision of AMG Group, Vango's parent company, that can help with all sorts of problems with tents of any make, not just Vango.
I am a canvas convert, but also have a Vango Orchy and a Vango Sun canopy. We`ve used ours excessively for three years, up until this september and when we put it away last time it seemed to be in toptop condition.
I would be very unhappy if I was you and complain some more
Is it green? Don't know if this is true or not but when we were looking at tents a bloke in an independent camping shop advised us if we wanted a Vango to go for the new blue colour as they were better for UV/weathering than the green ones. They had a green one up outside and he showed us how it was getting brittle and said it hadn't been up that long.
------------- Pally
The pen is mightier than the sword - but only if the sword is very small and the pen is very sharp...
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No it's light blue. Vango have said I should send the flysheet back to them for assessment, which I shall be doing as soon as I can organise it. Even if they agree that there is a defect and give me a new tent, as we bought the whole kit (colour matched large canopy, two windbreaks) we will be left with mis-matched kit. Doesn't bother me so much, but the Mrs will be horrified at going away with a non-colour-co-ordinated outift!! Also worth pointing out that we have had a Sunncamp Handy kitchen tent for much longer than this Diablo which is showing NO signs of UV degredation.
------------- Hotels Suck. Villas are great but I can't take my Cadac on the plane....
Quote: Originally posted by pally on 02/11/2009
They had a green one up outside and he showed us how it was getting brittle and said it hadn't been up that long.
Sounds a bit daft unless they'd had several brittle ones & they were all green, alongside others in same conditions in other colours, which were ok. Otherwise why pick the colour as the reason ? It could be anything.
They had a blue one up too, something small like a Beta or something, in blue and that seemed in better condition. The green one was a Tigris 600. As I say, I don't know if it is true, it's just what I was told. The bloke has had the shop for 30 years so I assumed he knew what he was on about.
------------- Pally
The pen is mightier than the sword - but only if the sword is very small and the pen is very sharp...
Don't forget to leave a review of all tents you've used, for a chance to win fantastic prizes
That's the reason I decided to get a large Vango when the family came along - I too had a couple of Force Tens over the years and they lasted amazingly well, in quite dreadful conditions - not much sun though.....
------------- Hotels Suck. Villas are great but I can't take my Cadac on the plane....
Hi, I bought a Vango 4 man 20 years ago and it is still going strong. I was gifted a Vango six man which is, I think is at least thirty years old and is still going strong.
I love camping, campfires and little adventures with my wife and three children so to keep camping, I bought a Vango Castlewood 800xl airbeam last June for approx €900.
Thinking this investment would see me camping with my kids for another decade at least.
I had it up for less than a fortnight total, in Ireland during a a particularly sunless summer.
I bought it in June and pitched it a few times in July and August when the kids were off school.
At the end of August it disintegrated.
Eventually after months of back and forth with the retailer it was sent back to Vango for inspection. The inspection concluded in more legalistic terms that the tent is allergic to sunshine or as Vango stated UV exposure/daylight. Exposure to daylight is not covered under the Vango warranty. Vango says if your tent falls apart because you exposed it to daylight says it is your fault.
I had naively presumed that Vango tents were intended for use outdoors.
I was an absolute fan of Vango, a quality product which would justify the price in the long term. I am more than happy to discuss the "merits" and the official Vango inspection with anybody who is considering one. Thanks Francis
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