Put up the replacement to check it out and there are three small holes in a row on the canvas. Looks like it is a flaw in the fabric itself. It is just so bloody annoying!
However, I can't fault the customer service at the shop - phoned them again (poor Kevin must be sick to death of me!) and he said they would put up a Croyde at the store, check it over properly and then deliver it to us and take the other one away.
I feel a bit bad for going back again and asking for another replacement, but a hole is a hole and that isn't good in a new tent!
Auntie Doris x
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Oh no.........!! What a shame. At least the shop you bought it from are offering great customer service and sorting it out for you. Please let us know which shop it is as they sound very helpful!
Oh no, what a nightmare. We have also recently purchased a kampa croyde 6 but have fortunately had no problems with it. Just posted some photos of our trip last week.
Hope you get it all sorted out and get some enjoyment out of it
Hope you get it sorted, it really is a lovely tent so wish you luck.
------------- 2015 April: Polstead, Suffolk. May: Two Acres, Ely. Waveney River Centre and Whitehall Farm, Norfolk. Aug: Howstean Gorge / The Quiet Site / Fron Farm / Cae Du / Trevayne Farm - BOOKED!
A day of all things motorhome and campervan. The show is held both in the main indoor arena and across the grounds. Catering, hot drinks and food options are available. Easy access to the site and free parking included. Win one of five pairs of day tickets
Topic: Oops.... new Kampa Croyde
