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Subject Topic: Vango Diablo 600 - 2006 Model
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08/5/2007 at 1:24pm
 Location: Bedfordshire
 Outfit: SoulPad 5m Bell Tent
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Joined: 18/9/2006

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Hello! We have recently bought a new Diablo 600 to replace out old Diablo 600.

On our first weekend away the outer part of the trent has been damaged (some local youths thought it would be a good idea to set light to the nearby trees and bushes and our tent was in the firing line!). Therefore hot ash landed on the tent and burnt lots of holes into it.

Apart from that the tent is perfect - and we just need to replace the outer part - any ideas?? Vango dont have any more of the 2006 parts in stock and I have just be told by the insurance company that our policy doesnt cover our camping gear.

I am heart broken that out new tent is already ruined and we are out of pocket so soon (we only bought the tent 2 weeks ago!)



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31/8/2007 at 4:23pm
 Location: Bedfordshire
 Outfit: SoulPad 5m Bell Tent
View Josephinium's Profile View Profile   Reply to Josephinium Reply   Quote Josephinium Quote  
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God bless Vango!! Shortly after posting this message we received a large package by DHL - Vango had sent a replacement flysheet for our Diablo 600 free of charge!!

They have such great customer services!!



31/8/2007 at 4:28pm
 Location: Canol Cymru
 Outfit: chinos and a polo shirt
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Joined: 02/5/2007

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That is fantastic news and well done Vango

And the next time you take it out pitch it well away from the bushes  



02/9/2007 at 1:21am
 Location: Wirral
 Outfit: Gelert Alaska 6
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Joined: 08/8/2006

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The next time you pitch it take a sorn off shot gun for the yobs.

-------------

Jon


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