Just wondering what people on here would expect by 'excellent' condition. Entered an e bay auction on Friday and won a tent described as this. Asked the seller questions such as whether the tent was dry when packed etc and apparently it had only been used twice and was 9 months old.
However, on arrival to pick it up and unravelling the material we found that the inner was covered in mildew spots and a big yellow stain (think it was smoke) on the dome roof. There was also a rip on the mud flap on the fly sheet. I obviously refused to buy.
Think we will buy new.
Don't forget to leave a review of all tents you've used, for a chance to win fantastic prizes
perhaps they thought it was excellent! - that can only give an indication of what state some of their other belongings must be in!!....one persons excellent is anothers 'pile of cr*p'....it's a shame you were disappointed, and I think you were right in refusing to pay for it, however there have been a lot of satisfied tent buyers on ebay and most sales are successful. I personally have sold tents on ebay, but I know we look after our gear, I give 100% accurate descriptions and wouldn't sell anything I wouldn't be happy to buy myself..but I have always bought our tents new locally where they can be returned if any problems...good luck with your future tent purchases, good time of year to pick up a bargain now that the season is coming to an end.
thats a shame, i sell tents on Ebay, and in my book excellent condition should mean like new. I always point out any faults however minor, saves them coming back to haunt you.
I think you just got a bad seller and they knew it wasn't in excellent condition. For the most part, you will see on most tents that the seller will list all the faults, even the smaller ones and show pics of the faults as well. This person was just trying to sell the tent no matter what.
What did they say when you showed them the fault and stains? Did they give you a hard time on refusing to pay for it? I bought my tent on ebay, but was new. totalcamping.co.uk and their service is the best. They do have a store in Leeds.
Don't forget to leave a review of all tents you've used, for a chance to win fantastic prizes
I also bought an "excellent condition" tent from eBay and it was an absolute lemon, dirty, mildewed, large tear in it, stains everywhere, 2 holes in the roof, the list goes on, none of which were mentioned. I am still in dispute about it. The seller really can't understand the problem, all she says it "well you knew it was second hand, if you wanted a new one you should have bought one." And I'm not the only one here that this has happened to.
This sounds like a case of the seller thought it was in excellent condition and never bothered to check before putting it up for sale
When he put it away after the last trip it may not have had any mould or mildew on it but a lot depends on how long and where it has been stored just looks like you were unlucky
When I sell on e bay I always air on the side of caution with my description and I would never describe an item as mint or near mint and tend to use very good condition as my standard description, I do think that sellers try to maximise interest in items by over describing them but this only leads to unhappy buyers
Quote: Originally posted by force ten on 03/9/2007
This sounds like a case of the seller thought it was in excellent condition and never bothered to check before putting it up for sale
When he put it away after the last trip it may not have had any mould or mildew on it but a lot depends on how long and where it has been stored just looks like you were unlucky
When I sell on e bay I always air on the side of caution with my description and I would never describe an item as mint or near mint and tend to use very good condition as my standard description, I do think that sellers try to maximise interest in items by over describing them but this only leads to unhappy buyers
some sellers do, but not all, i have excellent feedback for all the tents iv sold. I describe every little fault i can find with pictures of them, and always offer the buyer the chance to see it pitched. Works for me.
Well if the pics of the tent were in their backyard and not at a campsite then they would know.
Always use paypal so you have some protection, never follow the seller's checkout that will eventually take you to paypal because you will not be protected. The reason is it will show up as a independent transaction and to me any seller that does that isn't playing fair and know up front they are being deceptive. I speak from experience and it took me 2 months of hounding a seller to get my money back.
If cash is only accepted, then do as cjh did and open in front of them. Take a copy of the auction with you to back you up if needed. Open the tent within 24 hours so you can contact them quicker.
Obviously, the tent was in poor condition and no one in their right mind would say otherwise, the seller will say whatever it takes to sell the item and I'm sure this seller has done it previously. Ruthless
Don't forget to leave a review of all tents you've used, for a chance to win fantastic prizes
Amazing family weekend with old steam engines, classic car displays, market stalls, and full catering and bar. And camping on site - Save £25 by booking in advance.